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    v1.0.28
    OpenPayerPolicy UpdatesClinical/Medical PolicyFidelis Care Prior Auth & Coverage Policy Update |…
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    CurrentFidelis CarePolicy N/A

    Authorization and Prior Authorization Coverage Criteria

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    Defines prior authorization, notification, and utilization review expectations for Fidelis Care Medicaid/CHP/HealthierLife providers across inpatient, outpatient, behavioral health, SUD, transplant, surgical and delegated-review programs. Applies to providers delivering services to Fidelis Care members under the Medicaid programs referenced in the document.

    Policy Summary
    PayerFidelis Care
    PolicyAuthorization and Prior Authorization Coverage Criteria
    Policy CodePolicy N/A
    Change TypeNo material change
    Effective DateN/A
    Next Review DateN/A
    Key ActionObtain prior authorization for all inpatient admissions and for listed procedures/drugs as required before billing.
    SourceLink
    POLICY UPDATE CHANGES

    No material clinical or coverage changes in this revision.

    inpatient admissionsrequire prior authorization (except emergency stabilization)
    28 daysOASAS inpatient SUD review-exempt period
    14 daysOMH inpatient mental health review-exempt period (<18 with notification)
    7 daysno auth required for first days of IOP/PROS/CDT where specified
    30 visitsGroup Psychoeducation initial annual limit before review (effective 1/1/2026)

    Coverage and Utilization Review Criteria

    Authorization and utilization review criteria

    Coverage and review rules apply as follows depending on service type, facility licensure, network status and specific procedure codes:

    Inpatient admissions: All inpatient admissions require authorization except emergency room services and emergent stabilization; post-stabilization inpatient admissions after ER services require authorization.

    All facility admissions are reviewed for medical necessity; new fax for Inpatient ER: 833-663-1602.

    OASAS licensed in-state Inpatient SUD: In-network OASAS-licensed inpatient SUD facilities in New York State are not subject to prior authorization or concurrent utilization review for the first 28 days provided the facility notifies Fidelis Care of the admission and initial treatment plan within two business days, performs daily clinical review, and begins periodic consultation near day 14; utilization review may occur after day 28 or on discharge.28 days

    Out-of-state, unlicensed, or out-of-network SUD facilities must request prior authorization and are subject to concurrent review throughout admission; fax/LOCADTR submission instructions available.

    OMH licensed inpatient mental health: OMH-licensed in-state inpatient mental health treatment for members under 18 in-network is not subject to prior authorization and will not have concurrent utilization review during the first 14 days if the facility notifies Fidelis Care of the admission and initial treatment plan within two business days, performs daily clinical review, and participates in periodic consultation; utilization review triggers (AOT status, recent AOT, high utilization, readmission within 30 days, or length of stay >30 days) apply as specified.14 days; concurrent review from Day 31 for stays >30 days

    Out-of-network facilities are subject to concurrent review throughout the admission; use OMH Two-Day Notification form and send to Fidelis as instructed.

    Specified outpatient procedures and delegated review: Certain outpatient surgical, dermatologic, vascular, spinal, cardiac, ENT, transplant evaluation, CAR-T and other listed procedures require prior authorization per the code lists in sections III.A–III.S; some code groups and device HCPCS codes are delegated to external reviewers (e.g., Evolent (NIA), TurningPoint) and should be submitted to the delegate when indicated.

    Refer to the specific code lists and delegated-review instructions; failure to obtain required prior authorization may result in claim denial.

    Transplant evaluations: All solid organ and bone marrow/tissue transplants require authorization at the time of transplant evaluation.

    Submit prior authorization at transplant evaluation to avoid denial for listed transplant procedures.

    Codes requiring prior authorization (drugs/biologics): Prior authorization is required for the HCPCS/J/Q and listed Q-/S- code groups and their mapped products as enumerated in Appendix I; submissions without prior authorization are subject to denial.

    Oncology medications and supportive agents require prior authorization via Evolent for Medicaid Managed Care and HARP (excludes Child Health Plus); see Appendix I and Evolent auth grid.

    Partial Hospitalization / Intensive Outpatient Clinical Criteria

    Covered when members meet NYS OMH Best Practice Manual criteria and authorization is obtained

    Triggers for PHP/IOP utilization review: Individuals meeting any of the following: currently subject to an Assisted Outpatient Treatment (AOT) court order; had an AOT order that expired within the past five years; high utilization in prior 12 months (>=3 psychiatric inpatient hospitalizations OR >=4 psychiatric ED visits OR >=3 medical inpatient hospitalizations); readmitted to any mental health inpatient unit within 30 days of discharge; OR length of stay exceeding 30 days (concurrent review from Day 31 onwards).see thresholds

    Applies to partial hospitalization and intensive outpatient when provided by OMH-licensed programs in NYS; out-of-network facilities are subject to concurrent review throughout admission.

    Transcranial Magnetic Stimulation (TMS)

    Covered when ALL of the following are met

    TMS Eligibility: Member is over 18 years of age; TMS is administered using an FDA-cleared device in accordance with labeled indications; confirmed diagnosis of major depressive disorder (MDD); and failure to respond to multiple trials of medication and evidence-based psychotherapy during the current episode of illness.age>18

    Authorization is required for CPT codes 90867, 90868, and 90869; requests may be submitted via email, fax, or Fidelis Behavioral Health phone line.

    Group Psychoeducation Notification Requirement

    Policy change effective 1/1/2026

    Group Psychoeducation Notification: Notification and concurrent review are required for Group Psychoeducation (mental health) services for any requests beyond the initial 30 visits per calendar year.>30 visits/year

    SUD group/family psychotherapy and 29-I providers are exceptions and do not require authorization; requests may be submitted via Behavioral Health channels.

    OB Ultrasound Coverage

    OB ultrasound coverage and authorization rules

    Normal pregnancy OB ultrasound: First 4 OB ultrasounds for a normal pregnancy can be performed without authorization (diagnosis examples: Z32.01, Z33.1, Z34.00–Z34.03, Z34.80–Z34.83, Z34.9–Z34.93); five or more ultrasounds require authorization.>4 ultrasounds

    A full list of CPT codes requiring authorization is available; many ultrasounds (non-OB) do not require authorization and some radiology authorization has been delegated to Evolent.

    High risk pregnancy OB ultrasound: OB ultrasounds performed for high risk pregnancy (diagnosis codes O09.xxx, O36.80Xx series) do not require authorization regardless of count.any count

    High-risk diagnosis codes listed in the policy exempt these scans from authorization.

    DXA Scan Coverage

    DXA authorization exceptions by age/diagnosis

    DXA no authorization - women >65: Women age >65: one 77080 or 77081 every two years when accompanied by diagnosis code Z13.820.once every 2 years

    Requests for other ages/diagnoses require authorization.

    DXA no authorization - men >70: Men age >70: one 77080 or 77081 every two years when accompanied by diagnosis code Z13.820.once every 2 years

    Requests for other ages/diagnoses require authorization.

    DXA no authorization - women 51-64: Women age 51–64: one 77080 or 77081 every two years when accompanied by any of the specified diagnosis codes on the attached list.once every 2 years

    Therapy Coverage and Authorization

    Prior authorization requirements for PT/OT/ST

    Outpatient/Home therapy post-initial eval: Home and outpatient physical therapy (PT), occupational therapy (OT), and speech therapy (ST) performed after the initial evaluation require prior authorization through Evolent (NIA); home therapy requires authorization for the initial evaluation.authorization required

    This program excludes PT/OT/ST performed in inpatient settings, ER, SNF/Sub-Acute Rehab, or during an observation stay; CPT 92610 and 92611 do not require authorization.

    Inpatient therapy authorization routing: For therapy services provided in inpatient settings (POS 31 & 32), prior authorization requests must be faxed to 833-663-1611.fax routing requirement

    Non-therapy providers should request prior authorization for inpatient services directly through Fidelis Care.

    Oncology Medication Coverage

    Oncology medication authorization requirements

    Oncology meds prior auth: Oncology medications and supportive agents require prior authorization from Evolent before dispensing or administration for Medicaid Managed Care and HARP (medical benefit); Child Health Plus oncology requests continue to Fidelis Care.prior auth required

    Requests can be submitted via Evolent web portal or phone; starting 4/1/2023 Medicaid/HARP pharmacy benefit transitioned to NYS FFS (Nyrx) for pharmacy benefit oncology drugs.

    Appendix I code mappings: Prior authorization is required for the HCPCS/J/Q and listed Q-/S- code groups and their mapped products as enumerated in Appendix I; submissions without prior authorization may be denied.

    See Appendix I for specific code-to-product mappings and exclusions to Evolent review.

    Self-Management and Cessation Services

    Self-management and cessation services coverage

    Diabetes Self-Management Training (DSMT): Members are allowed 10 hours (20 units) in a continuous 6-month period; services must be provided by certified providers and do not require authorization; covered when billed with codes G0108 and G0109.10 hours/20 units per 6 months

    No prior authorization required.

    Smoking Cessation Counseling (SCC): Smoking cessation counseling is reimbursed for up to 8 visits per calendar year using codes 99406 and 99407 and must be billed only with specified F17.x diagnosis codes; authorization is not required.up to 8 visits/year

    See policy for required diagnosis codes when billing.

    The CPT code 20610 (arthrocentesis, aspiration and/or injection; major joint or bursa) is specifically listed as non‑covered when billed with hyaluronic acid HCPCS codes (examples: J7318, J7320, J7321, J7322, J7323, J7324, J7325, J7326, J7327, J7328, J7329, J7331, J7332) for members with a diagnosis of osteoarthritis of the knee (diagnosis codes including M17, M17.0, M17.1, M17.10, M17.11, M17.12, M17.2, M17.3, M17.30, M17.31, M17.32, M17.4, M17.5, M17.9). In situations other than this hyaluronic‑acid + osteoarthritis combination, no authorization is required for 20610.

    Developmental pediatric testing CPT codes 96112 and 96113 require prior authorization. By contrast, the developmental screening code 96110 does not require authorization (excluding Child Health Plus) when billed for Medicaid; it must be submitted with diagnosis code Z13.41 (autism screen) or Z13.42 (screening for global developmental delays) and documentation must follow validated screening tools per AAP Bright Futures guidance.

    Fidelis Care will not conduct utilization review for the listed Other Limited Health Related Services (OLHRS) when delivered by 29‑I Facilities. Examples include screening, testing and brief treatment items such as developmental test administration, individual and group psychotherapy, neuropsychological testing/evaluation services, psychiatric diagnostic examinations, office visits, smoking cessation treatment, immunization administration and specified waived laboratory services per the 29‑I facility laboratory fee schedule.

    For members with a primary diagnosis of Low Back Pain, the policy lists specific services that are not covered. These are: prolotherapy; therapeutic facet joint steroid injections in the lumbar and sacral regions (with or without CT fluoroscopic guidance); therapeutic injections of steroids into intervertebral discs (intradiscal steroid injections); and continuous or intermittent traction.

    Evolent’s delegated oncology review program excludes certain categories and examples of requests from Evolent review. Exclusions explicitly mentioned include antibiotics, bone marrow/stem cell transplants and CAR‑T cell therapies, Cablivi (caplacizumab), controlled substances, equipment requests, genetic laboratory testing, hemophilia drugs, immune globulins, inpatient drug requests, iron preparations, pain medications, radiopharmaceuticals, surgeries/surgical procedures, and items associated with sickle cell diagnoses.

    Authorization for podiatry services is generally no longer required; however, specific podiatric procedures shown on the policy’s service grid may still require authorization. Note that CPT code 11719 is designated as non‑covered for Medicaid when rendered by a physician per the Medicaid Fee Schedule; the code is covered and requires prior authorization when rendered by a facility using POS 11.

    Appendix mappings include entries that indicate ESRD or dialysis‑specific considerations for some products and code mappings (for example, certain J‑code mappings reference ESRD status). These mappings imply different billing or coverage handling when a member is ESRD on dialysis and should be reviewed in Appendix I for product‑specific instructions.

    The policy explicitly notes that CPT 20610 when paired with hyaluronic acid injections for osteoarthritis of the knee is a non‑covered combination. Providers should not bill 20610 together with the listed hyaluronic acid HCPCS codes for members with knee osteoarthritis; outside of that combination, 20610 does not require authorization.

    Short‑term Planned and Crisis Respite services have an annual allowance of up to 14 days (equivalent to 1,344 15‑minute units) per calendar year without additional medical necessity documentation. Any respite services beyond this annual limit require supporting documentation of medical necessity (for example, an LPHA attestation and the NYS DOH Children’s HCBS Authorization and Care Manager Notification form) to be submitted prior to service to avoid claim disruption.

    The policy identifies specific therapies for Low Back Pain that are considered not medically necessary / not covered. These include prolotherapy, selected therapeutic facet joint steroid injections in the lumbar/sacral regions, intradiscal steroid injections, and the use of continuous or intermittent traction for members with a Low Back Pain diagnosis.

    The document requires prior authorization for all solid organ and bone marrow/tissue transplant services at the time of transplant evaluation. Sample transplant‑related CPT examples listed include 32850, 33930, and 38204; a more comprehensive transplant code list appears in the transplant section and Appendix.

    Code Lists and Appendix I Mappings

    Outpatient surgery — bariatricCPTCovered
    43770Bariatric surgery CPT listed
    43772Bariatric surgery CPT listed
    43773Bariatric surgery CPT listed
    43774Bariatric surgery CPT listed
    Skin / dermatologic proceduresCPTCovered
    15011Skin surgery CPT listed
    15012Skin surgery CPT listed
    11730Requires authorization when billed with REV codes 0360, 0361 and 0490
    Mixed outpatient surgical codes with special conditionsCPTCovered
    20610Arthrocentesis/related — non-covered when billed with hyaluronic acid for osteoarthritis of the knee (see appendix for J-codes)
    69300Ear repair/related CPT listed
    65760Eyelid & ocular surgery CPT listed
    Additional specialized proceduresmixedCovered
    69716Speech processor implant CPT listed
    20932Spinal surgery CPT listed
    Q2058CAR-T Therapy HCPCS listed
    Psychological / Neuropsychological testingCPTCovered
    96116Neuropsych testing CPT listed
    96121Psychological testing CPT listed
    96130Psych testing CPT listed
    96131Psych testing CPT listed
    Psychological/Neuropsychological Testing (Authorization Required)CPTCovered
    96116Neurobehavioral status exam
    96121Neuropsychological testing
    96130Psych testing evaluation
    96131Psych testing evaluation
    96132Neuropsychological test interpretation
    96133Neuropsychological test interpretation
    96136Psych test administration by technician
    96137Psych test administration by technician
    96138Psych test administration by computer
    96139Psych test administration by computer
    1–10 of 11
    1/2
    Developmental Pediatric Testing / ScreeningCPTCovered
    96112Developmental testing
    96113Developmental testing
    96110Developmental screening (no auth required excluding CHP)
    Partial Hospitalization and Intensive OutpatientHCPCS | CPTCovered
    H0035Partial hospitalization/rehab day
    S9484Partial hospitalization/additional code
    90899Unlisted psychiatric service/procedure
    S9480Intensive outpatient services
    H2013Structured outpatient addiction services
    ACTHCPCSCovered
    H0040Assertive Community Treatment
    HCBS Adult Behavioral Health ServicesHCPCS | CPTCovered
    H2012KIntensive Psychiatric Rehabilitation Treatment (IPRT)
    T2017Habilitation and Residential Support Services
    T2015Pre-Vocational Services
    T2019Transitional Employment
    H2023Supported Employment
    H2025Supported Employment
    T2013Education Support Services
    A0160Provider Travel Supplement
    CORE Services and CFTSS CodesHCPCS | CPTCovered
    H2017Psychosocial Rehabilitation
    H0036Community Psychiatric Support and Treatment (CPST)
    H0038Peer Supports/Empowerment Services
    H2014Family Support and Training
    H2001Crisis Intervention
    S9485Crisis intervention additional code
    Respite / TravelHCPCSCovered
    A0160Provider Travel Supplement
    Partial Hospitalization Revenue Codes / CLHRSRevenue
    Revenue 912Partial hospitalization revenue code
    Revenue 913Partial hospitalization revenue code
    Outpatient Diagnostic Testing Codes Requiring AuthorizationCPT | HCPCSCovered
    91110Wireless capsule endoscopy
    91111Wireless capsule endoscopy
    91112Wireless motility capsule
    91113Wireless motility capsule
    42975Other specified procedure
    97037Procedural therapeutic exercise
    G0480Drug testing definitive
    0340UProprietary genetic test code listed
    G0330Other genetic/diagnostic code
    DME codes (examples requiring MLTC authorization)HCPCSCovered
    A4335DME supply code (MLTC auth required list)
    A4554DME supply code (MLTC auth required list)
    T4521DME supply code (MLTC auth required list)
    T4522DME supply code (MLTC auth required list)
    Home Health and CDPAS CodesHCPCSCovered
    T1001Nursing Assessment (PRI & intense cases)
    S5130U1Level I housekeeping
    T1019U1Level II per 15 mins
    T1019U3Level II Mutual Case per 15 mins
    T1019U2Level II Shared Aide per 15 mins
    T1019U4Level II Hard to Serve per 15 mins
    T1020Live In Level II per diem
    G0162Nursing Supervision
    Home Health HCPCS CodesHCPCSCovered
    T1001Nursing Assessment including PRI & Intense cases
    S5130U1Level I (housekeeping)
    T1019U1Level II
    T1019U3Level II Mutual Case (multiple)
    T1019U2Level II Shared Aide (up to two)
    T1019U4Level II-Hard to Serve
    T1020Live In Level II
    T1020U2Live In Level II Mutual Case (multiple)
    T1020U5Live In Level II - Two Client Hard to Serve
    G0162Nursing Supervision
    1–10 of 16
    1/2
    DXA / TBS CodesCPT
    77080DXA bone density study (female/male rules apply)
    77081DXA bone density study (alternate code)
    77089TBS scans
    77090TBS scans
    77091TBS scans
    77092TBS scans
    Therapeutic and Pain Management CodesCPTCovered
    96567Phototherapy
    96573Phototherapy
    96574Phototherapy
    96900Phototherapy
    96910Phototherapy
    96912Phototherapy
    96913Phototherapy
    96920Phototherapy
    96921Phototherapy
    96922Phototherapy
    1–10 of 35
    1/4
    Interventional Pain Management CodesmixedCovered
    63650Interventional Pain Management - spinal neurostimulator lead insertion
    63655Interventional Pain Management
    63661Interventional Pain Management
    63662Interventional Pain Management
    63663Interventional Pain Management
    63664Interventional Pain Management
    63685Interventional Pain Management
    63688Interventional Pain Management
    C1778Supply/implant HCPCS
    C1787Supply/implant HCPCS
    1–10 of 12
    1/2
    Other Therapeutic CodesCPTCovered
    95249Ambulatory continuous glucose monitoring
    58674Radiofrequency Ablation of Uterine Fibroids
    31660Bronchial Thermoplasty
    31661Bronchial Thermoplasty
    92066Vision Therapy
    95919Vision Therapy
    DME and Erectile Dysfunction CodesCPT|HCPCSCovered
    37788DME / Erectile Dysfunction related
    37790DME / Erectile Dysfunction related
    54400Penile surgery
    54401Penile surgery
    54405Penile surgery
    54408Penile surgery
    54410Penile surgery
    54411Penile surgery
    54416Penile surgery
    54417Penile surgery
    1–10 of 12
    1/2
    Appendix I: Codes Requiring Prior Authorization (selected mappings)CPT|HCPCS|JCovered
    C9047caplacizumab-yhdp (Cablivi) mapping entries
    C9145aprepitant aponvie inj / bezlotoxumab (Zinplava) mapping entries
    C9166secukinumab IV / cerliponase alfa (Brineura) mapping entries
    C9167apadamtase alfa / burosumab-twza (Crysvita) mapping entries
    C9168mirkizumab-mrkz / onabotulin tox A (Botox) mapping entries
    C9293glucarpidase (Voraxaze) / abobotulin tox A (Dysport) mapping entries
    C9307linvoseltamab-gcpt / rimabotulin tox B (Myobloc) mapping entries
    C9308carboplatin (Avyxa) inj / incobotulinumtoxinA (Xeomin) mapping entries
    C9308continued in appendix
    C9399unclassified drugs/biologics mapping entries
    1–10 of 16
    1/2
    Codes and mapped products (sample from section)mixed
    C9047caplacizumab-yhdp (Cablivi); maps to J0517; additional sub-items listed
    C9145aprepitant aponvie inj.; maps to J0565; bezlotoxumab (Zinplava); maps to J0791
    C9166secukinumab, intravenous; maps to J0567; cerliponase alfa (Brineura); maps to J0801
    Codes and mapped products (additional)mixed
    C9308carboplatin (Avyxa) inj.; maps to J0588; incobotulinumtoxinA (Xeomin); maps to J0887
    C9399unclassified drugs/biologics; maps to J0589; daxibotulinumtoxina-lanm; maps to J0888
    G0516insertion of implant; maps to J0591; deoxycholic acid (Kybella)
    Selected J-code entriesHCPCS
    J0174lecanemab-irmb (Leqembi); maps to J0601; other associated items listed
    J0218olipudase alfa-rpcp inj.; maps to J0607
    J1440fecal microbiota - live jslm; maps to J1944; aripiprazole lauroxil (Aristada) maps to J3060
    HCPCS J-code groups (partial)HCPCSCovered
    J7195mapped to multiple product entries (see appendix lines)
    J7196mapped to multiple product entries
    J7197mapped to multiple product entries
    J7198mapped to multiple product entries
    J7199mapped to multiple product entries
    J7200mapped to multiple product entries
    J7201mapped to multiple product entries
    J7202mapped to multiple product entries
    J7203mapped to multiple product entries
    J7205mapped to multiple product entries
    1–10 of 16
    1/2
    HCPCS J-code groups (continued)HCPCSCovered
    J9054listed with product mappings (e.g., bortezomib inj)
    J9056listed with product mappings (e.g., bendamustine)
    J9057listed with product mappings
    J9058listed with product mappings
    J9059listed with product mappings
    J9061listed with product mappings
    J9063listed with product mappings
    J9064listed with product mappings
    J9072listed with product mappings
    J9073listed with product mappings
    1–10 of 47
    1/5
    Q-code groups (partial)HCPCSCovered
    Q5130listed with product mappings (e.g., pegfilgrastim-pbbk)
    Q5131listed with product mappings (e.g., adalimumab-aacf)
    Q5132listed with product mappings
    Q5134listed with product mappings
    Q5135listed with product mappings
    Q5136listed with product mappings
    Q5138listed with product mappings
    Q5140listed with product mappings
    Q5141listed with product mappings
    Q5142listed with product mappings
    1–10 of 20
    1/2
    Codes requiring prior authorization (sample block)HCPCS
    Q5138ustekinumab-auub (Wezlana IV) and related ustekinumab entries listed
    S0170listed S-code associated with Q5138 group
    S0172listed S-code associated with Q5138 group
    Additional HCPCS/Q- and S- codes listed in Appendix IHCPCS
    Q5144adalimumab-aacf (Idacio) and related entries
    Q5155omalizumab-igec (Omlyclo) and aflibercept-jbvf (Yesafili) group entries
    Q5156tocilizumab-anoh (Avtozma) entries
    Q5157denosumab-bmwo entries
    S0126listed S-code appearing with Q5155/Q5154
    S0128listed S-code appearing with Q5155/Q5156
    S0132listed S-code appearing with Q5157
    inv-52: High utilization thresholds (past 12 months) — key thresholds that may trigger review
    High-utilization definition (12 months)

    Provider Requirements and Prior Authorization Actions

    Prior Authorization

    Inpatient Admissions — Prior Authorization Required

    All inpatient admissions require prior authorization. Emergency department services or emergent stabilization do not require prior authorization; however, post-stabilization services and subsequent inpatient admissions after emergency services are completed do require authorization. All facility admissions are reviewed for medical necessity. New fax number for Inpatient ER prior authorization: 833-663-1602 (formerly 347-868-6411). Note: failures to obtain required prior authorization for non-emergent admissions may result in denial of payment.

    • Acute inpatient facility services are unlimited when medically necessary.
    • Inpatient rehabilitation services (acute, sub-acute, skilled nursing rehabilitation) require prior authorization.
    Prior Authorization

    Transplant Authorization

    All solid organ and bone marrow/tissue transplants require authorization at the time of the transplant evaluation. Providers must request authorization before proceeding with transplant evaluation and list the procedure CPT(s) and clinical justification in the request.

    • Examples of included CPTs (non-exhaustive): 32850–32856 series, 33930–33942 series, 38204–38242 series, 44133–44136, 47133–47147, 48550–48556, 50300–50380, 50547, 65710–65757.

    Policy Background and Scope

    This policy defines authorization and utilization review expectations across a broad set of services and programs. Key points include: all inpatient admissions require prior authorization (emergency stabilization and ED services are exceptions), OMH‑ and OASAS‑licensed in‑state facilities have specified notification and initial‑stay review exemptions when procedural requirements are met (for example, OMH two‑day notification can prevent concurrent review for the first 14 days for under‑18 in‑network admissions; OASAS in‑network SUD facilities are exempt from concurrent review for the first 28 days if timely notification and daily clinical review occur), and numerous outpatient procedures, therapy services, home health, DME and oncology drugs are subject to prior authorization or delegated review (Evolent, TurningPoint). Providers should follow the code lists, delegated‑review routing, and documentation instructions in the policy to avoid claim denials.

    Key Definitions and Scope Notes

    inv-102: OASAS / OMH licensed facilities — definition and operational note about in-network licensure impacts
    DefinitionOASAS and OMH licensed facilities: New York State‑licensed inpatient Substance Use Disorder (OASAS) or inpatient mental health (OMH) facilities participating in Fidelis Care's network
    In‑network exemptionsWhen in‑network and in‑state, OASAS facilities are exempt from prior authorization and concurrent utilization review for the first 28 days if the facility notifies Fidelis Care within two business days and meets daily review/consultation requirements; OMH facilities are exempt from prior authorization and concurrent review for members under 18 for the first 14 days if the facility submits the OMH Two‑Day Notification and meets daily review/consultation requirements
    Notification requirementsOASAS: fax/email OASAS Appendix A Notification Form and LOCADTR tool to 833-663-1608 or LOCADTR@fideliscare.org; OMH: submit Two‑Day Notification form by fax 833-561-0094 or email Mental_Health_Admission@fideliscare.org
    Post‑exemption reviewServices may be subject to utilization review after the exemption period (after Day 28 for OASAS or after the initial exemption window) and all services may be reviewed retrospectively for medical necessity
    Policy Summary
    PayerFidelis Care
    PolicyAuthorization and Prior Authorization Coverage Criteria
    Policy CodePolicy N/A
    Change TypeNo material change
    Effective DateN/A
    Next Review DateN/A
    Key ActionObtain prior authorization for all inpatient admissions and for listed procedures/drugs as required before billing.
    SourceLink
    On This Page
    Coverage and Utilization Review CriteriaCode Lists and Appendix I MappingsProvider Requirements and Prior Authorization ActionsPolicy Background and ScopeKey Definitions and Scope Notes

    Requests outside these criteria require authorization.

    DXA no authorization - men 51-69: Men age 51–69: one 77080 or 77081 every two years when accompanied by any of the specified diagnosis codes on the attached list.once every 2 years

    Requests outside these criteria require authorization.

    ≥3 psychiatric inpatient hospitalizations OR ≥4 psychiatric ED visits OR ≥3 medical inpatient hospitalizations in the prior 12 months
    Usage contextTriggers utilization review for Partial Hospitalization (PHP) and Intensive Outpatient (IOP) services per NYS OMH Best Practice Manual
    Impact on reviewMembers meeting this threshold may be subject to admission and concurrent/continued-stay utilization review
    Documentation pathwayRequests for members under 21 may be submitted via designated children's workflows (email/fax/phone) to reduce processing delays
    inv-53: Short-term Planned and Crisis Respite annual limit — <= 14 days (1,344 15-minute units) per calendar year without medical necessity
    Annual non‑medical-necessity limitShort-term Planned and Crisis Respite — up to 14 days (1,344 15‑minute units) per calendar year without documented medical necessity
    Exceeding the limitPlanned/Crisis Respite beyond 14 days requires medical necessity documentation (LPHA attestation and NYS DOH Children's HCBS Authorization and Care Manager Notification form)
    Submission instructionsSubmit HCBS Authorization and Care Manager Notification form by email to SM_Childrens_HCBS@fideliscare.org, fax to 833-663-1604, or call 1-888-FIDELIS and follow Children's Medicaid prompts
    When to submitSubmit prior to rendering service to avoid claims processing disruptions; do not wait until initial authorization expires before requesting concurrent review
    inv-54: OB ultrasound authorization threshold — first 4 allowed without authorization; 5+ require authorization (high-risk exceptions)
    Authorization threshold for normal pregnancyFirst 4 OB ultrasounds for a normal pregnancy may be performed without authorization; five or more require prior authorization
    High-risk pregnancy exceptionOB ultrasounds for high‑risk pregnancy (diagnosis codes O09.* and O36.* listed) do not require authorization regardless of count
    Delegation notePrior authorization for radiology services has been delegated to Evolent (NIA); certain cardiac ultrasounds are delegated to TurningPoint
    inv-55: DSMT allowance — 10 hours / 20 units in a continuous 6-month period
    DSMT allowanceMembers are allowed 10 hours (20 units) of Diabetes Self‑Management Training in a continuous 6‑month period
    Provider qualificationServices must be provided by certified providers and billed using applicable DSMT codes (per document guidance)
    Authorization requirementThese DSMT services do not require prior authorization when within the stated allowance and documentation requirements are met
    inv-56: NA — placeholder key/value extracted from code listing
    NA listingAppendix I contains code-to-product mappings and entries; this item in the threshold list is marked NA in the extract
    Operational noteAppendix entries map HCPCS/C/J/Q codes to specific drug/product rows and impose prior authorization for those mappings
    ImplicationAlthough this threshold entry is NA, Appendix I remains a primary source for code‑level prior authorization requirements
  1. Authorization must be obtained at time of transplant evaluation.
  2. Prior Authorization

    Outpatient Surgery — Selected Codes Require Prior Authorization

    Selected outpatient surgical and dermatologic procedures require prior authorization. Some procedures require authorization only when performed in certain places of service (for example POS 19/22 or freestanding ambulatory surgery centers). For CPT codes delegated to external vendors, follow the delegated authorization process (see Evolent and TurningPoint callouts).

    • Bariatric: 43770, 43772–43774 (S2083 no longer requires auth as of 8/1/22).
    • Blepharoplasty: 15820–15823.
    • Breast reconstruction/mammoplasty: 11920–11971, 19300–19301, 19316–19342, 19355, 19357, 19370–19396.
    • Skin/dermatologic: selected codes; many skin surgeries removed from auth when in POS 11 or 22; ambulatory surgery POS 24 still requires auth for listed codes (e.g., 10040, 11300–11313, 11400–11471, 11721).
    • Certain codes always require auth regardless of POS (e.g., A2030–A2039, 11200–11201, 15734, 15769–15829, 17340–17999 and multiple Q-codes listed).
    • Freestanding ASC (bill type 0831) preauthorization for 10060, 11100, 17000, 20600, 20605.
    Prior Authorization

    Evolent (NIA) Delegated Prior Authorization

    Certain orthopedic and spinal surgical procedures have prior authorization delegated to Evolent (NIA). When a CPT is delegated to Evolent, associated devices (HCPCS) are also reviewed by Evolent for medical necessity. Therapy prior authorization (home & outpatient PT/OT/ST after initial evaluation) is also managed through Evolent (see therapy callout).

    • Musculoskeletal Management Program transitioned to Evolent (NIA) effective 1/1/24.
    • If a CPT code is delegated to Evolent, submit prior authorization requests via Evolent's processes/portal.
    Prior Authorization

    TurningPoint Delegated Prior Authorization

    TurningPoint Healthcare Solutions, LLC has delegated prior authorization responsibility for certain ENT and cardiac surgical procedures. If a CPT code appears on TurningPoint's delegated list, submit authorization requests to TurningPoint; associated devices (HCPCS) will also be reviewed by TurningPoint.

    • ENT surgical procedures (inpatient, outpatient, physician office) — prior authorization delegated to TurningPoint.
    • Cardiac surgical procedures (inpatient, outpatient, physician office) — prior authorization delegated to TurningPoint.
    • For CPTs on the TurningPoint list, direct prior authorization requests to TurningPoint per their submission instructions.
    Prior Authorization

    Psychological / Neuropsychological Testing Authorization

    Psychological and neuropsychological testing require authorization. All requests must be submitted using the Fidelis Care Psychological/Neuropsychological testing request form and include the required documentation.

    • Affected CPTs include: 96116, 96121, 96130–96139, 96136–96139, 96146.
    • Submit using the designated Psychological/Neuropsychological testing request form.
    Prior Authorization

    Developmental Pediatric Testing Authorization

    Developmental pediatric testing CPTs 96112 and 96113 require prior authorization. Developmental screening CPT 96110 does not require authorization (excluding CHP) and has specific billing/diagnosis code guidance per Medicaid.

    • 96112, 96113 — Authorization required.
    • 96110 — No authorization required (excluding Child Health Plus); must be billed with diagnosis Z13.41 or Z13.42 and follows 'First Three Years of Life' limits and AAP periodicity guidance.
    Prior Authorization

    Partial Hospitalization and Intensive Outpatient Authorization / Utilization Review

    Partial Hospitalization (PHP) and Intensive Outpatient (IOP) programs require authorization and utilization review consistent with NYS OMH Best Practice criteria. PHP requires authorization for admission and concurrent review. IOP requires no prior authorization for the first seven days; additional days require authorization and concurrent utilization review.

    • PHP rate codes and revenue codes (e.g., 4349–4363 series, revenue 912/913; H0035; S9484) are subject to OMH clinical criteria and utilization review.
    • IOP revenue codes 905/906/912, CPT 90899, S9480, HCPCS H2013: first 7 days no auth; authorization required thereafter.
    • Providers may contact Behavioral Health at 1-888-FIDELIS ext. 16072 for questions.
    Prior Authorization

    Therapy Prior Authorization via Evolent (NIA)

    Home and outpatient physical, occupational, and speech therapy (PT/OT/ST) provided after the initial evaluation require prior authorization through Evolent (NIA). Home therapy requires authorization for the initial evaluation. This excludes therapy performed in inpatient settings, ER, SNF/sub-acute rehab, or during an observation stay.

    • Effective 10/1/2021, prior authorization is required through Evolent (NIA) for home & outpatient PT/OT/ST after the initial evaluation.
    • CPT codes 92610 and 92611 do not require prior authorization.
    • For inpatient therapy services (POS 31 & 32), prior authorization requests should be faxed to 833-663-1611 (formerly 716-803-8307).
    • Non-therapy providers (MD, DO, DPM) should request prior authorization for services after the initial evaluation directly through Fidelis Care.
    Prior Authorization

    DME Authorization

    Durable medical equipment (DME) and select medical supply codes may require prior authorization depending on membership type and place of service. MLTC members have specific DME supply codes that require authorization. Donor breast milk (T2101) requires authorization only when provided in an outpatient setting.

    • DME coverage follows NYS Medicaid DME Program Manual.
    • Effective 4/1/23, certain supplies billed by physicians in POS 12 or 14 for Medicaid/HARP transitioned to NYS FFS NYRx; refer to EMEDNY Medical Supply Procedure Codes & Coverage Guidelines.
    • MLTC-only supply codes requiring authorization: A4335, A4554, T4521–T4524, T4529, T4530, T4533, T4535, T4537, T4539, T4540, T4543.
    • T2101 (Donor Breast Milk) requires authorization when given outpatient.
    Prior Authorization

    Oncology Program and Prior Authorization / Exclusions

    Oncology medications and supportive agents require prior authorization from Evolent before dispensing or administration for Medicaid Managed Care and HARP (medical benefit), excluding Child Health Plus. Requests should be submitted via Evolent's portal or phone. Certain oncology requests are excluded from Evolent review — follow Fidelis Care guidance and the Evolent oncology auth grid.

    • Submit oncology medication PA requests via Evolent portal: https://um.newcenturyhealth.com/Account/Logon/frm_LogOn or call 1-888-999-7713, option 1.
    • Child Health Plus oncology meds/supportive agents continue to require submission to Fidelis Care.
    • Starting 4/1/2023, many Medicaid/HARP pharmacy benefits transitioned to NYS FFS (NYRx); check NYRx for pharmacy benefit oncology meds.
    • Refer to Fidelis Care's Evolent Oncology Program auth grid for the most recent drug/code list; do not send excluded requests to Evolent.
    Prior Authorization

    Prior Authorization Required for Listed Codes (Appendix I and Related Code Groups)

    Many HCPCS, J-, C-, Q- and S- codes listed in Appendix I and other code groupings require prior authorization before billing. Claims submitted without required prior authorization may be denied. When requesting authorization for these codes, include the specific HCPCS/J/Q/S/C code(s) and the associated drug or product name.

    • Appendix I contains an extensive (partial) list of codes requiring prior authorization (examples include numerous C9xxx, J9xxx, J7xxx, Q5xxx, and Q51xx series entries).
    • Providers must reference the specific code and product name when requesting prior authorization.
    • Oncology-related HCPCS/J-codes require PA (see Oncology callout).
    Documentation Required

    Testing Documentation and Billing

    Providers must use the designated forms and include required documentation when requesting testing authorizations or billing testing services. Requests for psychological/neuropsychological testing must use the testing request form. Developmental screening and testing have specific documentation and billing instructions (including required diagnosis codes for 96110).

    • Submit Psychological/Neuropsychological testing requests on the Fidelis Care testing request form.
    • Developmental screening (96110) must be documented with standardized tool scores and billed with Z13.41 or Z13.42 per Medicaid guidance.
    • Include clinical rationale, test plan, and supporting records with testing authorization requests.
    Documentation Required

    Code-Specific Documentation Requirement

    When requesting prior authorization for specific codes or drugs, providers must identify the HCPCS/J/Q/C code and the product name in the authorization request. Documentation should support medical necessity and include operative reports, prior conservative treatments, relevant diagnoses, and any device information when applicable.

    • Provide code-specific documentation: include code, product/drug name, diagnosis, clinical rationale, and supporting records.
    • Failure to include code-specific information may delay review or lead to denial.
    Note

    OMH Two-Day Notification and Initial Treatment Plan

    OMH requires a two-business-day notification for inpatient mental health admissions of members under age 18 to avoid prior authorization and to waive concurrent review for the first 14 days. Facilities must complete the OMH 'Two-Day Notification and Initial Treatment Plan' form and submit it to Fidelis Care by fax (833-561-0094) or email (Mental_Health_Admission@fideliscare.org). Facilities must perform daily clinical review and participate in periodic consultation with Fidelis Care.

    • OMH licensed inpatient mental health admissions for members <18: notify Fidelis Care of admission and initial treatment plan within two business days using the OMH form.
    • Fax: 833-561-0094 (formerly 718-896-1784) or email Mental_Health_Admission@fideliscare.org.
    • If notification requirements are met, no prior authorization is required and no concurrent review will occur for the first 14 days; periodic consultation begins around day 14.
    Note

    OASAS Notification and Discharge Planning for Inpatient SUD

    OASAS-licensed inpatient Substance Use Disorder (SUD) treatment facilities in New York State that are in-network are not subject to prior authorization or concurrent utilization review for the first 28 days provided the facility notifies Fidelis Care and submits the OASAS Appendix A Notification Form and LOCADTR Medical Necessity Tool within two business days of admission. Facilities must perform daily clinical review and consult with Fidelis Care beginning on or just prior to treatment day 14. Prior to discharge, facilities must provide a written discharge plan and indicate whether services in the plan are secured or reasonably available.

    • In-network, in-state OASAS licensed inpatient SUD services: no prior authorization or concurrent review for first 28 days if facility notifies Fidelis Care within two business days.
    • Submit OASAS Appendix A Notification Form and LOCADTR tool to fax 833-663-1608 or LOCADTR@fideliscare.org.
    • Out-of-state or non-OASAS-licensed facilities must request prior authorization and remain subject to concurrent review.
    Documentation Required

    Voicemail HIPAA-Compliance for Utilization Management Messages

    Voicemail boxes used for Utilization Management communications must be HIPAA-compliant. Mailbox greetings must identify the mailbox owner and organization and state that the mailbox is confidential and PHI may be left. If the voicemail box meets these requirements, UM will leave detailed messages; otherwise, only a generic message will be left requesting a callback. A second direct attempt to reach the provider will be made as required by Department of Health Reasonable Effort Policy.

    • Voicemail greeting must identify owner name, organization, and state confidentiality/PHI acceptability.
    • Non-HIPAA-compliant voicemail boxes will receive generic messages and requests to call back; detailed UM messages will not be left.
    • UM will make a second attempt to contact the provider directly when notifying of a UM determination.
    Step Therapy

    Step Therapy

    Step therapy is not specified in this extract. Refer to plan formularies, pharmacy prior authorization guidance, or contact Pharmacy Services for step therapy requirements when applicable.

    • No step therapy rules are provided in this section.
    • For drug-specific step therapy requirements, consult the Pharmacy Services resources or the plan's formulary.
    inv-103: High utilization of inpatient/ED services — threshold definition referenced elsewhere
    High utilization trigger (definition)High utilization of inpatient/ED services is defined as: ≥3 psychiatric inpatient hospitalizations, OR ≥4 psychiatric ED visits, OR ≥3 medical inpatient hospitalizations in the prior 12 months
    Use in utilization reviewThis definition is used as a trigger for utilization review for PHP and IOP services per NYS OMH Best Practice Manual
    ApplicationApplies to OMH‑licensed PHP/IOP clinical review determinations and to intensive outpatient review decisions
    inv-104: High risk pregnancy (OB ultrasound) — definition for high-risk pregnancy diagnosis codes exempting authorization
    High‑risk pregnancy exemptionHigh‑risk pregnancy defined by listed diagnosis codes (O09.* and O36.*) — OB ultrasounds with these diagnoses do not require authorization regardless of number
    Normal pregnancy contrastBy contrast, normal pregnancy ultrasound counts (Z32/Z33/Z34 series) are allowed up to 4 without authorization
    Coding requirementProviders should use the specified O09/O36 diagnosis codes when indicating high‑risk pregnancy to ensure exemption from authorization
    inv-105: Therapy settings excluded from program — PT/OT/ST settings excluded from the prior authorization program
    Settings excluded from prior authorization programPT/OT/ST services performed in Inpatient settings, Emergency Room, Skilled Nursing Facility/Sub‑Acute Rehab (POS 31 & 32), or during an Observation stay are excluded from the outpatient prior authorization program
    Home/outpatient requirementHome & Outpatient PT/OT/ST performed after the initial evaluation require prior authorization through Evolent (NIA); home therapy requires authorization for the initial evaluation
    Inpatient routingPrior authorization requests for therapy services in inpatient skilled nursing/sub‑acute rehab (POS 31 & 32) should be faxed to 833‑663‑1611 per document instructions