Ambulance Transport Service
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This policy defines coverage, medical necessity criteria, and requirements (including prior authorization) for ambulance transport services provided to Geisinger Health Plan members across its lines of business.
No material clinical or coverage changes in this revision.
Coverage Criteria and Service Rules
inv-01: Coverage Criteria and Conditions
Covered when ALL of the following conditions are met:
Examples of clinical indications (one or more):
- Requires restraints to prevent harm and/or injury to self or others.
- Requires cardiac or hemodynamic monitoring en route.
- Requires continuous IV therapy en route.
- Requires advanced airway management (e.g., ventilator dependent, apnea monitor, deep suctioning).
- Must remain immobile because of a fracture or possibility of fracture.
- Requires continuous oxygen monitoring by trained medical personnel.
Medicaid-specific constraint (applies to Medicaid business segment):
- Coverage for ambulance transportation is limited to transport to the member's home or to the nearest appropriate medical facility only when the patient's condition absolutely precludes another method of transportation.
- Transport to a nonhospital drug and alcohol detoxification or rehabilitation facility from a hospital may be covered when the recipient presents to the hospital for inpatient drug and alcohol treatment and the hospital has determined inpatient services are not medically necessary and criteria are met.
Paramedic intercept (non-emergency):
- Considered medically necessary when ALS service is required but unavailable and a BLS ambulance service is dispatched.
- Considered medically necessary when BLS transport is planned but the member becomes medically unstable during transport and requires services beyond the scope of BLS.
inv-02: Ambulance coverage criteria and rules
Rules, service-level definitions, limitations, exclusions, and business-segment notes that govern ambulance coverage:
BLS services include:
- Oxygen administration (nasal cannula or mask).
- Spinal immobilization.
- Pulse oximetry when approved by the agency's medical director.
- Soft restraints with local medical command approval.
- Assistance with member self-administration of a drug.
- Member uses an automatic or semi-automatic defibrillator.
ALS services include:
- Drug administration.
- Electrocardiography (basic or 12-lead).
- IV initiation or maintenance.
- Ventilator monitoring or artificial ventilation.
- Paramedic assessment.
- Tracheal monitoring or deep suctioning.
- Administration of blood or blood products.
- Pulse oximetry/CPAP when member's condition presents a likelihood that intervention will be necessary.
SCT medical necessity and staffing:
- SCT is medically necessary for inter-facility transport of a critically ill member when services beyond EMT-Paramedic scope are required.
- Transport must be staffed by at least one of: physician, physician assistant, advanced practice nurse, registered nurse, respiratory therapist, or critical care paramedic.
- Requests for level of service upgrades from BLS to ALS, or ALS to SCT require prior approval.
Paramedic intercept (non-emergency):
- Medically necessary when ALS is required but unavailable and BLS is dispatched.
- Also medically necessary when a member becomes unstable during planned BLS transport and requires services beyond BLS scope.
Limitations - provider and transport requirements:
- Ambulance providers must comply with applicable local, state and federal laws and hold appropriate licenses and permits.
- Use of air or sea ambulance follows Medical Management policy #25 or at the discretion of the Plan Medical Director.
Exclusions / non-covered scenarios (one or more):
- Non-emergency ambulance transportation is non-covered if the services needed could be safely and effectively provided in the residence.
- Ambulance transportation primarily for convenience is not covered.
- If member is legally pronounced dead before ambulance is called, services are not covered.
- If pronounced dead after ambulance is called but before arrival, services will be considered BLS level.
- If pronounced dead after being loaded into the ambulance, coverage follows rules as if member had not died.
- Experimental, investigational or unproven services are excluded per MP015 and this policy does not expand coverage beyond member certificate exclusions.
Joint response / Medicare billing note:
- For BLS/ALS joint responses, if a BLS entity transports and an ALS entity provides an ALS intervention, the BLS supplier may bill the ALS rate only if a prior written agreement exists between entities; absent such agreement Medicare payments follow CMS rules and ALS entity services may not be covered for Medicare beneficiaries.
Business-segment and administrative notes:
- Medicaid: any requests that do not meet PARP criteria may be evaluated case-by-case; Medicaid coverage limited as specified (see Medicaid-specific node).
- Line-of-business eligibility and contract-specific benefits, limitations and exclusions supersede this policy (see member benefit documents).
- Prior authorization requirements and additional prior approval processes are available on the Geisinger prior authorization webpage; non-emergency transports require prior authorization by a Plan Medical Director or designee.
Coding and Line-of-Business Notes
| No codes listed |
| A0130 | Nonemergency transportation: mini-bus, mountain area transports, or other transportation systems |
| A0160 | Nonemergency transportation: wheelchair van |
| A0170 | Nonemergency transportation: per mile - caseworker or social worker |
| A0180 | Transportation ancillary: parking fees, tolls, other |
| A0190 | Nonemergency transportation: ancillary: lodgingrecipient |
| A0200 | transportation: ancillary: lodging, escort |
| A0210 | Nonemergency transportation: ancillary: meals |
| A0225 | Ambulance service, neonatal transport |
| A0380 | BLS mileage (per mile) |
| A0390 | ALS mileage (per mile) |
Prior Authorization and Provider Requirements
Prior authorization required for non-emergency ambulance transport
Non-emergency ambulance transport requires prior authorization and medical necessity must be demonstrated; prior authorization is issued by a Plan Medical Director or designee.
- Ambulance transport is covered only when the member's condition is such that any other method of transportation would endanger the member's health.
- Examples of justifying conditions include need for restraints, cardiac/hemodynamic monitoring en route, continuous IV therapy, advanced airway management, immobilization for fracture, or continuous oxygen monitoring by trained personnel.
Prior approval required for service-level upgrades (BLS→ALS, ALS→SCT)
Requests to upgrade the level of service (BLS→ALS or ALS→SCT) require prior approval before the higher-level transport is provided.
- SCT is medically necessary only when inter-facility transport requires care beyond EMT‑Paramedic scope and must be staffed by an approved clinician (physician, PA, APN, RN, RT, or critical care paramedic).
- ALS services include drug administration, ECG, IV initiation/maintenance, ventilator monitoring/artificial ventilation, paramedic assessment, tracheal monitoring/deep suctioning, and administration of blood or blood products.
Where to find and request prior authorization
Prior authorization and/or pre-certification requirements may apply; providers should consult Geisinger’s prior authorization webpage and the member's contract-specific benefit document for current requirements.
- Precertification lists are available in the member's contract-specific benefit document.
- Prior authorization requirements and where to request them: https://www.geisinger.org/health-plan/providers/ghp-clinical-policies
Definitions and Service Level Terms
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