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Post-Herpetic Neuralgia
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Defines Aetna's medical necessity and experimental/investigational determinations for therapies, procedures, and codes related to diagnosis and treatment of post-herpetic neuralgia (PHN); applies to Aetna members and providers submitting claims or prior authorization requests.
No material clinical or coverage changes in this revision.
Coverage Criteria for Post-Herpetic Neuralgia
Medically Necessary
Aetna considers the following medically necessary for PHN:
Listed in policy as medically necessary
Experimental / Investigational (Not Covered)
Aetna considers the following experimental and investigational for PHN because effectiveness has not been established:
Enumerated in policy as investigational/not established for PHN
Efficacious and supported therapies
Covered when therapy is clinically indicated based on evidence of benefit:
Statement of efficacy from evidence summary
Benefit modest; local reactions common; repeat application interval per policy evidence
Corticosteroids for prevention of PHN
Not supported for prevention:
Five RCTs (787 participants) reviewed; no significant prevention effect
Interventional and unproven therapies
Considered unproven or equivocal:
Some small positive signals reported but overall insufficient high-quality evidence
Document lists multiple agents/procedures as not of benefit or unproven
The policy lists specific CPT and HCPCS items as examples of codes not covered for the indications in this bulletin. Examples include codes for pulsed radiofrequency of the dorsal root ganglion, neurolytic epidural injections (e.g., 62281–62282), neurostimulator implantation (e.g., 63650, 63655), trigeminal nerve injections (e.g., 64400), intercostal nerve blocks (64420–64421), stellate ganglion injection (64510), and supplies/devices for electrical stimulation such as A4595 and E0720–E0731.
HCPCS/J-code listings also call out injectable agents and device-related items not covered for PHN indications, including examples such as J0585/J0587 (botulinum toxin), J2001 (IV lidocaine), and various methylprednisolone/dexamethasone HCPCS that are noted in the document as not covered in specified contexts.
Evidence summaries in the policy cite several specific treatments evaluated in the literature and conclude that many are unproven or have limited benefit. Noted examples include acupuncture, epidural methylprednisolone, epidural morphine sulfate, and iontophoresis of vincristine, while established first-line pharmacologic treatments such as tricyclic antidepressants, gabapentin, pregabalin, lidocaine patch, and opioids are described as effective. The topical capsaicin preparations (low-dose creams and the high-concentration 8% patch) are discussed as providing modest pain relief in some trials.
Randomized and systematic-review evidence for topical lidocaine is summarized as showing statistical pain relief versus placebo in pooled trials, supporting its role among topical options for PHN management.
The document segment focuses primarily on clinical evidence syntheses and study-level findings rather than issuing standalone coverage exclusion statements. Evidence summaries report which therapies lack sufficient randomized trial support or have equivocal results; explicit policy exclusion language is provided elsewhere in the CPB (coding/exclusion lists), but the background text itself emphasizes the evidence base rather than formal coverage determinations.
The UpToDate summaries cited in the policy note that interventions such as transcutaneous electrical nerve stimulation (TENS), transcranial magnetic stimulation (TMS), and acupuncture have not been proven effective for postherpetic neuralgia according to contemporary reviews, indicating limited endorsement of these modalities in that source.
An UpToDate review referenced by the policy does not list trigeminal (Gasserian) nerve block as a therapeutic option for PHN, and a separate UpToDate overview of chronic widespread pain does not mention the capsaicin 8% patch (Qutenza) in that context. These citations indicate that trigeminal nerve block and capsaicin patch have limited or absent endorsement in those UpToDate summaries.
Multiple interventions are identified in the policy as not of established benefit or unproven for PHN. Examples explicitly described in evidence summaries include epidural methylprednisolone, epidural morphine sulfate, iontophoresis of vincristine, sympathectomy, and several topical/alternative modalities (e.g., certain lasers, topical piroxicam). The policy distinguishes these approaches from therapies that have demonstrated benefit in randomized trials (e.g., gabapentin, pregabalin, tricyclic antidepressants, lidocaine patch).
Systematic reviews and randomized trials summarized in the policy provide moderate-quality evidence that corticosteroids given during the acute herpes zoster episode do not prevent post-herpetic neuralgia at 6 months. Five randomized, double‑blind, placebo‑controlled trials (total n=787) were assessed and meta-analyses reported no significant difference between corticosteroid and control groups for the primary prevention outcome.
The excerpt reporting corticosteroid trial results presents the evidence assessment and conclusions but does not itself use an explicit phrasing such as ‘not medically necessary’ within that background text. The policy’s coverage determinations and non-coverage lists appear elsewhere in the CPB, while this section focuses on the trial data and the reviewers’ judgment that corticosteroids are ineffective for PHN prevention.
Coding (CPT, HCPCS, ICD-10)
| 62320 | Injection(s), of diagnostic or therapeutic substance(s), interlaminar epidural or subarachnoid, cervical or thoracic |
| 62321 | Injection(s), of diagnostic or therapeutic substance(s), interlaminar epidural or subarachnoid, cervical or thoracic |
| 62322 | Injection(s), of diagnostic or therapeutic substance(s), interlaminar epidural or subarachnoid, lumbar or sacral (caudal) |
| 62323 | Injection(s), of diagnostic or therapeutic substance(s), interlaminar epidural or subarachnoid, lumbar or sacral (caudal) |
| 62324 | Injection(s), including indwelling catheter placement, continuous infusion or intermittent bolus, interlaminar epidural or subarachnoid, cervical or thoracic |
| 62325 | Injection(s), including indwelling catheter placement, continuous infusion or intermittent bolus, interlaminar epidural or subarachnoid, cervical or thoracic |
| 62326 | Injection(s), including indwelling catheter placement, continuous infusion or intermittent bolus, interlaminar epidural or subarachnoid, lumbar or sacral (caudal) |
| 62327 | Injection(s), including indwelling catheter placement, continuous infusion or intermittent bolus, interlaminar epidural or subarachnoid, lumbar or sacral (caudal) |
| 64479 | Injection(s), anesthetic agent and/or steroid, transforaminal epidural, with imaging guidance; cervical or thoracic, single level |
| 64480 | Each additional level, transforaminal epidural cervical or thoracic (add-on) |
| J1020 | Injection, methylprednisolone acetate, 20 mg |
| J1030 | Injection, methylprednisolone acetate, 40 mg |
| J1040 | Injection, methylprednisolone acetate, 80 mg |
| J1094 | Injection, dexamethasone acetate, 1 mg |
| J1100 | Injection, dexamethasone sodium phosphate, 1 mg |
| J1320 | Injection, amitriptyline HCL, up to 20 mg |
| J1700 | Injection, hydrocortisone acetate, up to 25 mg |
| J1710 | Injection, hydrocortisone sodium phosphate, up to 50 mg |
| J1720 | Injection, hydrocortisone sodium succinate, up to 100 mg |
| J2650 | Injection, prednisolone acetate, up to 1 ml |
| A4595 | Electrical stimulator supplies, 2 lead, per month (e.g. TENS, NMES) |
| E0720 | TENS device, two lead, localized stimulation |
| E0730 | TENS device, four or more leads, for multiple nerve stimulation |
| E0731 | Form-fitting conductive garment for delivery of TENS or NMES |
| J0133 | Injection, acyclovir, 5 mg |
| J0190 | Injection, biperiden lactate, per 5 mg |
| J0585 | Botulinum toxin type A, per unit |
| J0587 | Botulinum toxin type B, per 100 units |
| B02.21 | Zoster with other nervous system involvement |
| B02.22 | Zoster with other nervous system involvement |
| B02.23 | Zoster with other nervous system involvement |
| B02.24 | Zoster with other nervous system involvement |
| B02.25 | Zoster with other nervous system involvement |
| B02.29 | Zoster with other nervous system involvement, other |
Provider Actions, Prior Authorization, and Documentation
Prior authorization not specified
Prior authorization not specified in this excerpt. The policy text and coding sections do not list any specific prior authorization requirements for procedures or drugs; providers should follow standard payer processes where applicable.
- If selection criteria are met, include applicable CPT/HCPCS/ICD-10 codes on claims.
- When using Qutenza (capsaicin 8% patch), document indication, area treated, number of patches, and application time.
No prior authorization language present in evidence
No prior authorization language is present in the clinical evidence and background sections. These portions summarize studies, approvals, and clinical considerations but do not establish authorization triggers.
- Clinical evidence (studies, reviews) is informational and does not replace formal coverage rules.
- Use the Experimental and Investigational list (e.g., TENS, peripheral nerve stimulation, topical ketamine) to guide denial risk for non-covered modalities.
Prior authorization not addressed in this excerpt
Prior authorization is not addressed in this excerpt — administrative and evidence syntheses are presented without operational prior-auth rules.
- Administrative policy history and review links are provided elsewhere in the document for operational rules.
- Contact payer/provider relations for any site-specific prior authorization procedures.
Denial risk for experimental/investigational therapies
Denial risk exists for therapies listed as experimental and investigational. Use of listed modalities without established effectiveness (see Policy: Experimental and Investigational list) may result in claim denial.
- Examples of experimental/investigational therapies in this policy include: acupuncture; botulinum toxin (for PHN indication); extracorporeal shockwave therapy; peripheral nerve stimulation; pulsed radiofrequency of the dorsal root ganglion; TENS; topical ketamine; transdermal oxycodone patch; and others listed in the policy.
- If proposing coverage for an experimental modality, include robust supporting literature and rationale in prior authorization/appeal documentation.
Qutenza (capsaicin 8% patch) — application and documentation
Qutenza (capsaicin 8% patch) must be applied by a health care professional and requires specific documentation at the time of application.
- Document the treated diagnosis/indication, anatomical area(s) treated, number of patches used (up to 4), application duration (typically 60 minutes), and date of application.
- Document use of topical anesthetic or other analgesia used during application and monitoring of blood pressure for at least 1 hour post-application.
- Repeat applications should be recorded (interval not more frequent than every 3 months) and rationale for repeat treatment included.
Segment contains evidence syntheses and study summaries
This segment contains extensive evidence syntheses and study summaries (e.g., Cochrane reviews, randomized trials, observational studies) that inform clinical context but do not themselves create coverage rules.
- Evidence summarized includes reviews and trials on topical lidocaine, capsaicin (low- and high-concentration), epidural and intrathecal corticosteroids, gabapentinoids, and interventional procedures.
- When relying on interventional evidence, ensure documentation of prior conservative therapy and objective outcome measures to support medical necessity.
Outcome documentation for TFEI and epidural approaches
Outcome documentation used in studies of transforaminal epidural injections (TFEI) and other epidural approaches commonly includes validated pain and function measures; documenting these on follow-up supports clinical decision-making and coverage requests.
- Record baseline and follow-up pain scores (e.g., VAS, NRS) and functional measures (e.g., SF-36) at specified intervals (1 week, 1 month, 3 months, etc.).
- Document response to intervention (e.g., % pain reduction) — studies cited considered <50% improvement at 1 week as predictive of progression to PHN.
- Include prior conservative therapy trials and concurrent treatments in the record.
Policy history and administrative links
Policy history and administrative links are available in the document footer and should be referenced for the most recent review dates and operational guidance.
- Effective date: 2006-06-20; Next Review: 08/08/2024 (as noted in policy history).
- Review and Definitions links are present in the policy for administrative details and should be consulted for procedural updates.
Conservative/first-line therapy expectation and sequencing
Conservative/first-line therapy expectations and therapeutic sequencing are noted in the policy background: use of first-line agents is expected before considering advanced or experimental interventions.
- First-line therapies specified include gabapentinoids (gabapentin, pregabalin), tricyclic antidepressants, topical lidocaine patches, and opioids where appropriate.
- Document trials of and response to first-line conservative therapies before requesting coverage for interventional or experimental modalities.
- Therapeutic sequencing considerations: consider add-on therapies (e.g., zinc, radiofrequency lesioning) only after insufficient response to first-line agents, and include supporting clinical data.
Gabapentinoids as first-line; no formal step therapy specified
Notes regarding gabapentinoids and step-therapy: gabapentin and pregabalin are identified as first-line agents for PHN in the policy; however, no formal step therapy mandates or rules are specified in this excerpt.
- Providers should document use and trial of gabapentinoids when clinically indicated, but there is no explicit payer step-therapy requirement stated here.
- When gabapentinoids are ineffective or not tolerated, document rationale for alternative therapies and supporting clinical literature.
Conservative Treatment and First-Line Therapy Requirements
Expectation to use standard pharmacologic therapies prior to alternative/experimental interventions
Use of standard pharmacologic therapies is expected prior to considering alternative or experimental interventions.
Policy emphasizes established pharmacologic first-line therapies before alternative/experimental interventions
Documented use of first-line pharmacologic therapy commonly present in trials
Documented use of first-line pharmacologic therapy (gabapentinoid) is commonly present in trial populations but no explicit policy requirement is stated in this text.
Documented in trial descriptions but policy does not mandate as requirement
Frequency Limits and Repeat Application Rules
Imaging and Procedural Guidance Requirements
Fluoroscopy or CT guidance required for transforaminal epidural CPTs
Fluoroscopy or CT guidance is required for the transforaminal epidural injection CPTs (64479-64484) listed in the policy.
- When billing CPTs 64479-64484, these procedures are described as performed with imaging guidance (fluoroscopy or CT).
Document imaging guidance for trigeminal ganglion block and CT-guided PRF cases
Reported case series and studies used fluoroscopy or CT guidance for trigeminal ganglion block, retrobulbar block, and CT-guided pulsed radiofrequency; documentation should note imaging guidance when used.
- Trigeminal ganglion block case reported under fluoroscopic guidance; CT-guided PRF reported in retrospective study.
Document fluoroscopic guidance for trigeminal ganglion nerve block
A reported trigeminal ganglion nerve block was performed under fluoroscopic guidance; if performed similarly, document fluoroscopic guidance in the procedure record.
- Include imaging modality and targeting details in the procedure note.
No mandated follow-up imaging after trigeminal/Gasserian ganglion block reported
No follow-up imaging requirement is specified after trigeminal/Gasserian ganglion block in the case report; document clinical follow-up and outcomes per standard practice.
- Record clinical exams and any ophthalmic assessments performed during follow-up rather than expecting mandated imaging.
Services and Therapies Not Covered / Experimental
The CPB enumerates a list of interventions and corresponding CPT/HCPCS examples that are designated as experimental or investigational for PHN indications. Representative items called out in the coding/exclusions sections include pulsed radiofrequency of the dorsal root ganglion, peripheral nerve stimulation, TENS devices and supplies (E0720–E0731, A4595), neurolytic epidural injections (62281–62282), neurostimulator implantation (63650, 63655), trigeminal nerve injection (64400), and various HCPCS drug codes associated with investigational agents.
The policy’s not-covered/code-exclusion listings repeat items that reflect the document’s assessment of insufficient evidence for PHN, such as pulsed radiofrequency, peripheral nerve stimulation, and TENS (device and supply codes). These examples are provided in the CPT/HCPCS lists of items not covered for the indications in the CPB.
Additional interventions named in the exclusions and code tables as experimental or unproven include extracorporeal shockwave therapy (0101T), certain ultrasound-guided transforaminal injection codes (0228T–0231T), and neurolytic procedures (62281–62282), all cited in the policy’s not-covered code sections.
The HCPCS/J-code section lists specific drug and device codes that the policy identifies as not covered for PHN indications in the examples provided. These include investigational injectables such as fulranumab and ganglioside GM1, the transdermal oxycodone patch (no specific CPT), and multiple injectable agents and supplies called out in the HCPCS list.
The exclusions table further references botulinum toxin codes (J0585, J0587) and IV medication administration codes such as J2001 (IV lidocaine) among the HCPCS items enumerated in the policy’s not-covered examples for PHN indications.
Device and implant procedure codes are included among the not-covered examples; these encompass peripheral neurostimulator/implantation codes (64555–64575, 63650–63655) and supplies for electrical stimulation (A4595), which the CPB lists as not covered for the indicated PHN uses.
Intravenous lidocaine is discussed in the evidence summaries as a therapy that may provide benefit for patients refractory to other treatments, but small controlled trials have not convincingly demonstrated superiority to placebo. The policy text notes this uncertainty in the literature but does not include an explicit statement in the excerpt declaring IV lidocaine as not covered.
The policy repeats various experimental or early‑phase interventions across its exclusion lists, including agents and modalities such as iontophoresis of vincristine, narrow-band UVB/laser therapies, and several topical agents; these are cited in the CPT/HCPCS and narrative background as unproven for PHN.
Definitions and Key Terms
Policy Revision History
Policy originally became effective.
Policy underwent last review and administrative update on 02/20/2024.
Next scheduled policy review set for 08/08/2024.
Background and Clinical Context
Herpes zoster results from reactivation of varicella‑zoster virus in dorsal root or cranial nerve ganglia and produces a unilateral dermatomal rash with associated acute neuropathic pain. When pain or dysesthesia persists for 3 months or more after the acute infection, the condition is defined as post‑herpetic neuralgia (PHN). Incidence increases with age and immunosuppression, and PHN pain presentations commonly include burning, lancinating pain and allodynia; both peripheral and central mechanisms contribute to the chronic neuropathic state.
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