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    OpenPayerNPI Medicare & MedicaidHuman Service Agency
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    Human Service Agency — Billing Profile & Reimbursement Data

    NPI 1720074644 · Watertown, SD · Addiction (Substance Use Disorder) Counselor

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    Human Service Agency is a addiction (substance use disorder) counselor provider located in Watertown, South Dakota. This profile covers 0 Medicare and 28 Medicaid CPT/HCPCS procedure codes, with claims volume, average reimbursement, and total revenue by code, benchmarked against other providers billing the same services.

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    Provider details (source: NPPES NPI Registry)

    FieldValue
    Entity TypeOrganization
    OrganizationHuman Service Agency
    Address123 19th St Ne
    CityWatertown
    StateSD
    ZIP57201
    TaxonomyAddiction (Substance Use Disorder) Counselor
    NPI EnumeratedSeptember 26, 2005

    Lifetime revenue by payer source (source: CMS Medicare & Medicaid claims data)

    Payer SourceTotal Paid
    Medicaid$39M
    Medicare$0

    Key Findings

    This provider is effectively a single‑payer Medicaid operation: there is no Medicare billing on file and the provider reports $39M in lifetime Medicaid revenue. That concentration means Medicaid policy, waiver program rates, and state contracting will dominate its financial performance and payer negotiations.

    Revenue is highly concentrated in a small set of waiver-related codes: the precomputed top 3 Medicaid codes by revenue account for 80.8% of this provider's total Medicaid revenue, with T2016 alone representing 61.0% ($23.8M). Such concentration implies the provider’s financial health is tightly tied to the reimbursement and utilization of a few per‑diem habilitation services.

    The claims mix points to a business model built around waiver habilitation and community support services rather than traditional office-based medical care. High-revenue codes T2016 and T2020 combined with H2016 and S0281 indicate a focus on residential habilitation, day habilitation, comprehensive community support, and care coordination, while the presence of psychotherapy and medication‑management codes (e.g., 90832, 90863, 90791) shows integrated behavioral health and SUD counseling within those waiver services.

    On in‑state competitive standing, the provider is a solid but not dominant participant for its largest waiver codes: T2016 ranks #7 of 21 (70th percentile) and is characterized as typical/unremarkable volume, T2020 ranks #12 of 20 (42th percentile) and H2016 ranks #5 of 11 (60th percentile). Those ranks suggest meaningful scale in the state market but stop short of top-tier dominance for the key revenue drivers.

    Several specific service lines are statistical outliers in the state, indicating pockets of specialty volume: 90832 and 90791 both rank #4 in their peer groups and are in the 96th percentile (notably above typical state volume), and T2035 ranks #1 of 6 (100th percentile, notably above typical). These elevated percentiles point to unusually high activity in psychotherapy/psychiatric evaluation and in supplying/maintaining assistive technology utilities relative to most in‑state peers.

    The provider offers complementary wrap‑around and care‑coordination services at variable scale: S0281 generates $2.4M (6.1% of Medicaid revenue) and ranks #6 of 21 (75th percentile), while H2021 contributes $948K (2.4%) but ranks near the bottom of its peer set (#10 of 11, 10th percentile). This mix suggests robust care coordination capacity alongside some lower‑volume community‑based wrap‑around offerings.

    Given the high dependence on Medicaid waiver per‑diem billing, changes to waiver program eligibility, per‑diem rates, or utilization management could materially affect revenue streams; the combination of $39M in Medicaid revenue with no Medicare exposure magnifies this policy and payer concentration risk. Payers and contracting teams should prioritize review of T2016 and related waiver service terms when assessing reimbursement and utilization management strategies.

    The provider has a long tenure in the NPI registry, enumerated on 2005-09-26 (~21 years), indicating an established operating history in the state; that longevity, coupled with the concentrated waiver service footprint, suggests an experienced operator whose local market position is mature and driven by long‑standing Medicaid relationships.

    Medicaid: Total Revenue Breakdown by CPT/HCPCS Code

    Medicaid revenue breakdown by year and by CPT/HCPCS procedure code, including monthly billing trends and the top codes driving revenue.

    View: By Year1 / 3

    Medicaid: Complete Services Breakdown

    Every CPT/HCPCS code this provider has billed to Medicaid, with claims volume, average payment, and total revenue.

    28 rows

    CPT/HCPCS CodeDescriptionClaimsAvg PaidRevenue
    T2016Habilitation, residential, waiver; per diem8,320$2,860$23.8M
    T2020Day habilitation, waiver; per diem6,900$770$5.3M
    H2016Comprehensive community support services, per diem30,940$80$2.4M
    S0281Medical home program, comprehensive care coordination and planning, maintenance of plan7,650$310$2.4M
    90832In this service, the provider performs psychotherapy, a series of techniques for treating the psychiatric disorders of the patient. The treatment session with the patient typically lasts for anywhere…11,790$100$1.1M
    H2021Community-based wrap-around services, per 15 minutes11,850$80$948K
    T2017Habilitation, residential, waiver; 15 minutes930$830$777.2K
    90863The provider prescribes and reviews medications for pharmacological management after psychotherapy services at the same encounter.6,210$90$558.5K
    T2014Habilitation, prevocational, waiver; per diem1,450$380$545.6K
    90791In this service, the provider performs a psychiatric evaluation of the patient with the aim of making a diagnosis.2,560$110$270.9K

    Showing 1–10 of 28

    Medicaid: Competitive Analysis & Benchmarks

    How this provider's Medicaid billing volume and revenue compare to other South Dakota providers billing the same CPT/HCPCS codes.

    Full comparison — all codes billed, vs. South Dakota median

    28 rows

    CPT/HCPCS CodeDescriptionRankProvider CountMedian ClaimsAvg PaidAverage Revenue
    T2016Habilitation, residential, waiver; per diem7206,880$1,660$31.6M
    T2020Day habilitation, waiver; per diem12207,340$500$8.9M
    H2016Comprehensive community support services, per diem51029,180$80$3.6M
    H2021Community-based wrap-around services, per 15 minutes101047,600$90$3.5M
    S0281Medical home program, comprehensive care coordination and planning, maintenance of plan6206,090$420$3M
    T2025Waiver services; not otherwise specified (nos)19205,410$180$1.9M
    90863The provider prescribes and reviews medications for pharmacological management after psychotherapy services at the same encounter.5105,650$90$550.2K
    H0015Alcohol and/or drug services; intensive outpatient (treatment program that operates at least 3 hours/day and at least 3 days/week and is based on an individualized treatment plan), including…8103,370$130$538.5K
    99213The provider sees an established patient for an office visit or other outpatient visit involving evaluation and management. The visit involves a low level of medical decision making, and/or the…1543401,010$100$511K
    T2017Habilitation, residential, waiver; 15 minutes310470$270$437.9K

    Showing 1–10 of 28

    Nearby Providers

    Other providers in the same ZIP code as Human Service Agency, ranked by combined Medicare and Medicaid revenue.

    ProviderStateTaxonomyMedicare RevenueMedicaid Revenue
    Brown Clinic PllpSDFamily Medicine Physician$0$3.1M
    Thane Evans Crump Dds PCSDEndodontics$0$2.3M
    Human Service AgencySDCase Management Agency$0$2.3M
    Sanford ClinicSDFamily Medicine Physician$0$2M
    Prairie Lakes Health Care System IncSDRural Acute Care Hospital$0$2M
    Prairie Lakes Home ConnectionsSDSupports Brokerage Agency$0$1.2M
    Big Stone Therapies Watertown, LLCSDPhysical Therapy Clinic/Center$0$1.1M
    City Of WatertownSDLand Ambulance$475.4K$390.4K
    Bridgeway Counseling Center Inc.SDPsychologist$0$813.1K
    Prairie Lakes Health Care System IncSDRural Acute Care Hospital$0$703.4K

    Frequently Asked Questions

    References

    1. 1.Medicare Physician & Other Practitioner by Provider and Service. CMS.gov.Provider-level Medicare Part B utilization and payment data.
    2. 2.NPPES NPI Registry. CMS.gov.National Provider Identifier registry used for provider enumeration and taxonomy metadata.

    Trek Health ingests and normalizes Transparency in Coverage data and payer policy updates to give provider organizations a clear view of how commercial reimbursement behaves across markets, payers, and services. Our platform transforms raw payer disclosures into structured intelligence that supports contract evaluation, payer negotiations, and service line strategy. By combining market benchmarks with ongoing policy visibility, Trek helps teams identify variability, risk, and opportunity in commercial reimbursement. The result is faster insight, stronger negotiating positions, and more informed financial decisions.

    Medicaid Revenue by Year vs. South Dakota Providers
    7 of 7 years billed far more than typical (above p95)
    p5–p95 (all providers)p25–p75MedianThis providerOutlier
    Claims Volume vs. South Dakota Distribution
    Human Service Agency — 3 of 25 codes billed far more than typical (above p95)
    p5–p95 (all providers)p25–p75MedianThis providerOutlier
    Rank Distribution — South Dakota