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    v1.0.28
    OpenPayerPolicy UpdatesReimbursement/Payment PolicyUnitedHealthcare Ambulance Coverage Update | OpenP…
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    CurrentUnitedHealthcarePolicy CS003NE.S

    Ambulance Services (for Nebraska Only)

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    Defines UnitedHealthcare Community Plan's policy on ambulance services that applies only to Nebraska members and references Nebraska DHHS Code §471-4 for medical necessity criteria.

    Policy Summary
    PayerUnitedHealthcare
    PolicyAmbulance Services (for Nebraska Only)
    Policy CodePolicy CS003NE.S
    Change TypeMaterial and non‑material edits (documentation, codes, references)
    Effective DateAug 1, 2026
    Last ReviewAug 1, 2026
    Next Review Date
    Key ActionProvide medical record documentation that supports medical necessity per Nebraska DHHS Code §471-4 when requested for coverage review.
    SourceLink
    POLICY UPDATE CHANGES

    Medical Records Documentation Used for Reviews section added clarifying documentation requirements and that documentation does not guarantee coverage.

    HCPCS code A0140 was added to the Applicable Codes section.

    FDA informational section added stating ambulance transportation is a service and not subject to FDA regulation.

    References section updated to reflect current Nebraska DHHS citation.

    Nebraskastate-specific
    §471-4Nebraska code cited
    A0140HCPCS added

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    AddedDocumentation section

    Coverage Criteria and Medical Necessity

    Coverage criteria and documentation requirements

    For medical necessity and coverage determinations follow Nebraska Department of Health and Human Services Code § 471-4. Medical record documentation must support medical necessity but does not guarantee coverage.

    Medical necessity criteria follow Nebraska Department of Health and Human Services Code § 471-4: Ambulance Services.
    Required documentation may include, but is not limited to: relevant medical history, physical examination, and results of pertinent diagnostic tests or procedures.
    Medical records documentation may be required to assess whether the member meets the clinical criteria for coverage but does not guarantee coverage; benefit coverage is determined by federal, state, or contractual requirements and applicable laws.

    Applicable Codes and Coding Notes

    Sample HCPCS ambulance codes listedHCPCS
    A0140Transportation waiting time, air ambulance and nonemergency vehicle, one-half (1/2) hour increments
    A0430Ambulance service, conventional air services, transport, one way (fixed wing)
    A0426Ground mileage, per statute mile
    Additional related HCPCS codes (from source context)HCPCS
    A0420Ambulance waiting time (ALS or BLS), one-half (1/2) hour increments
    A0422Ambulance (ALS or BLS) oxygen and oxygen supplies, life sustaining situation
    A0424Extra ambulance attendant, ground (ALS or BLS) or air (fixed or rotary winged)
    Coding list note
    Scope of code listsProcedure and diagnosis code lists are provided for reference purposes only and may not be all inclusive.
    No implication of coverageListing a code in this policy does not imply that the service described by the code is a covered or non-covered health service.
    Benefit coverage governed externallyBenefit coverage for health services is determined by federal, state, or contractual requirements and applicable laws.
    No guarantee of reimbursementThe inclusion of a code does not imply any right to reimbursement or guarantee claim payment.
    Other policies may applyOther policies and guidelines may apply despite a code appearing on this list.

    Documentation and Provider Requirements

    Documentation Required

    Provide complete medical records to support medical necessity; refer to Nebraska DHHS §471-4

    Medical records may be required to determine whether the member meets clinical criteria; benefit coverage is determined by federal, state, or contractual requirements and applicable laws. The patient's medical record must fully support medical necessity and include relevant history, physical exam, and results of pertinent diagnostic tests or procedures; records must be legible, maintained in the medical record, and made available upon request. Refer to Nebraska DHHS Code § 471-4 for clinical coverage criteria.

    • Medical records documentation may be requested to assess whether the member meets clinical criteria.
    • Documentation must include relevant medical history, physical examination, and pertinent diagnostic test/procedure results.
    • Documentation does not guarantee coverage; benefit coverage determined by federal, state, or contractual requirements and applicable laws.
    • Records must be legible, retained in the patient's medical record, and provided upon request.
    • Clinical criteria source: Nebraska Department of Health and Human Services, Code § 471-4: Ambulance Services.

    Definitions and Regulatory Notes

    Ambulance transportation (FDA status)
    FDA informational use onlyThis section is to be used for informational purposes only. FDA approval alone is not a basis for coverage.
    Service status of ambulance transportationAmbulance transportation is a service and therefore not subject to regulation by the FDA.
    Coverage decisions separate from FDARegulatory status with the FDA does not determine benefit coverage under this policy.
    Policy Summary
    PayerUnitedHealthcare
    PolicyAmbulance Services (for Nebraska Only)
    Policy CodePolicy CS003NE.S
    Change TypeMaterial and non‑material edits (documentation, codes, references)
    Effective DateAug 1, 2026
    Last ReviewAug 1, 2026
    Next Review Date
    Key ActionProvide medical record documentation that supports medical necessity per Nebraska DHHS Code §471-4 when requested for coverage review.
    SourceLink
    On This Page
    Coverage Criteria and Medical NecessityApplicable Codes and Coding NotesDocumentation and Provider RequirementsDefinitions and Regulatory Notes