Prior Authorization (PA) requirements for CalViva Health Medi‑Cal FFS
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Lists services, procedures, equipment, timelines, submission instructions, and prior authorization requirements that govern PA for CalViva Health Medi‑Cal fee‑for‑service members in Fresno, Kings, and Madera counties; affects providers submitting PA requests for those members.
No material clinical or coverage changes in this revision.
Services and Coverage Rules Requiring Prior Authorization
Example PA coverage criteria
Selected examples of services and whether PA is required (X indicates PA required; notification-only or specific authorizers noted where applicable).
Pharmaceutical coverage stance
Outpatient pharmaceuticals submitted under the medical benefit are listed; biosimilars are preferred and require prior authorization.
Authorization exceptions and limitations
Prior authorization requirements and exceptions for non-benefit community supports, carve-outs (CCS), and sensitive services.
Exceptions (sensitive/minor consent services)
- Minor consent services including pregnancy and pregnancy-related services, family planning, and sexual assault services (for children under 12 and ages 12 to under 21).
- For ages 12 and older under 21: infectious disease diagnosis and treatment, sexually transmitted disease prevention/diagnosis/treatment, drug and alcohol abuse treatment and counseling, outpatient mental health treatment and counseling (when minor deemed mature per Family Code section 6924).
Limitations and Prior Authorization Exceptions by Age
Limitations, exclusions, and prior authorization exceptions are indicated for Adult Members (ages 21 and over) and Pediatric Members (under age 21).
Codes and Pricing Thresholds
| 0457U | Proprietary laboratory analysis - specific assay |
| 0459U | Proprietary laboratory analysis - specific assay |
| 0462U | Proprietary laboratory analysis - specific assay |
| 0468U | Proprietary laboratory analysis - specific assay |
| 0472U | Proprietary laboratory analysis - specific assay |
| 0577U | Proprietary laboratory analysis - specific assay |
| 0579U | Proprietary laboratory analysis - specific assay |
| 0591U | Proprietary laboratory analysis - specific assay |
| 0596U | Proprietary laboratory analysis - specific assay |
| 0598U | Proprietary laboratory analysis - specific assay |
| See list | Extensive list of outpatient pharmaceuticals submitted under the medical benefit (see policy drug lists). |
| See policy | Multiple procedure and specialty agent classes listed under outpatient procedures section (e.g., gene therapies, CAR-T, immunoglobulin, oncology agents, biologics). Refer to specific drug/class entries for PA and age-based rules. |
How to Submit Prior Authorizations and Contact Points
Prior Authorization Request
Submit a prior authorization (PA) request via phone, fax, or the provider portal. Include pertinent medical records, treatment plans, test results, and evidence of conservative treatment to support medical necessity. For online submissions, use provider.healthnetcalifornia.com. For additional guidance to avoid processing delays, follow the submission checklist in Avoid Processing Delays for Prior Authorization Requests with These Guidelines.
- Phone: 888-893-1569
- Fax: 800-743-1655
- Online: provider.healthnetcalifornia.com
Medi‑Cal Member Services
Medi‑Cal members and providers may contact Medi‑Cal Member Services for eligibility, benefit coordination, and assistance with specialty mental health/county referrals. Member Services can also help with coordination when county mental health or substance use services are involved.
- Medi‑Cal Member Services: 888-893-1569
- Medi‑Cal general information: www.medi-cal.ca.gov
Long‑term Care Intake
Long‑term care admissions, notifications and related authorization requests must be routed through the Long‑term Care Intake Line. Use this line for skilled nursing facility (SNF) and other long‑term care authorizations and notifications.
- Phone: 800-453-3033
- Fax: 855-851-4563
Transplant Prior Authorization / Contact
Transplant services require prior authorization and coordination with the Transplant Team. Submit transplant authorization requests and related documentation by fax to the Transplant Team.
- Transplant Team fax: 833-769-1141
Scope, Definitions, and Policy Notes
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