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    OpenPayerNPI Medicare & MedicaidUnited Support Services Inc.
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    United Support Services Inc. — Billing Profile & Reimbursement Data

    NPI 1447282389 · Charlotte, NC · Community/Behavioral Health Agency

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    United Support Services Inc. is a community/behavioral health agency provider located in Charlotte, North Carolina. This profile covers 0 Medicare and 9 Medicaid CPT/HCPCS procedure codes, with claims volume, average reimbursement, and total revenue by code, benchmarked against other providers billing the same services.

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    Provider details (source: NPPES NPI Registry)

    FieldValue
    Entity TypeOrganization
    OrganizationUnited Support Services Inc.
    Address2331 Crownpoint Executive Dr
    CityCharlotte
    StateNC
    ZIP28227
    TaxonomyCommunity/Behavioral Health Agency
    NPI EnumeratedJuly 7, 2006

    Lifetime revenue by payer source (source: CMS Medicare & Medicaid claims data)

    Payer SourceTotal Paid
    Medicaid$61.6M
    Medicare$0

    Key Findings

    This entity is effectively a single‑payer Medicaid provider: there is no Medicare billing on file and its lifetime Medicaid revenue is $61.6M. Absence of Medicare activity means analyses of clinical risk exposure or reimbursement shifts should focus squarely on Medicaid program design and waiver reimbursement policies rather than Medicare rate dynamics.

    Revenue is highly concentrated in a small set of waiver and community‑support codes: the top three Medicaid codes (T2013, H2016, T2020) account for 66.0% of total Medicaid revenue. Specifically, T2013 shows 98.5K claims, $171 avg paid/claim, $16.8M revenue (27.3%); H2016 shows 57.2K claims, $222 avg paid/claim, $12.7M revenue (20.6%); and T2020 shows 52.2K claims, $213 avg paid/claim, $11.1M revenue (18.1%).

    The code mix points to an operational focus on waiver habilitation and community support services: high revenue from T2013 (habilitation, per hour), T2020 (day habilitation, per diem) and H2016 (comprehensive community support services, per diem) indicates the provider runs sustained day programs and per‑diem community supports typical of developmental‑disability and behavioral‑health waiver operations. The presence of H2015 (comprehensive community support services, per 15 minutes) and S5150 (unskilled respite care) further signals a mix of both short‑interval support services and longer day‑program delivery models.

    Statewide competitive standing is above typical but not dominant for the largest codes: T2013 ranks #29 of 185 providers in‑state (85th percentile), H2016 ranks #15 of 65 (78th percentile), and T2020 ranks #13 of 48 (74th percentile). These rank/percentile positions suggest a solid regional foothold in waiver habilitation and community supports without being the top issuer statewide for those lines.

    One statistical outlier in utilization intensity is H2015: 60K claims, $124 avg paid/claim, $7.4M revenue (12.1% of Medicaid revenue) and rank #16 of 251 providers in‑state (94th percentile), described in the source as notably above typical state volume. By contrast, several of the other high‑revenue codes (T2013, H2016, T2020, S5150) were described as typical or unremarkable volumes in their peer distributions, indicating the provider’s distinct over‑representation is concentrated in the short‑interval community support billing captured by H2015.

    Claims volumes across the main codes are large in absolute terms (e.g., 98.5K claims for T2013, 57.2K for H2016, 52.2K for T2020), which implies sustained program utilization and a sizable client roster or multiple service sites to support that throughput. High claim counts combined with per‑hour and per‑diem payment structures suggest revenue growth is driven by utilization intensity rather than high per‑claim rates.

    The provider has been enumerated for nearly two decades (NPI enumerated 2006-07-07, ~20 years ago), indicating longevity in the Medicaid market. That tenure, paired with concentrated revenue in waiver habilitation and community supports, supports a profile of an established Medicaid waiver services operator that would be a familiar counterparty for managed‑care contractors and state waiver program administrators.

    Medicaid: Total Revenue Breakdown by CPT/HCPCS Code

    Medicaid revenue breakdown by year and by CPT/HCPCS procedure code, including monthly billing trends and the top codes driving revenue.

    View: By Year1 / 3

    Medicaid: Complete Services Breakdown

    Every CPT/HCPCS code this provider has billed to Medicaid, with claims volume, average payment, and total revenue.

    9 rows

    CPT/HCPCS CodeDescriptionClaimsAvg PaidRevenue
    T2013Habilitation, educational, waiver; per hour98,490$170$16.8M
    H2016Comprehensive community support services, per diem57,190$220$12.7M
    T2020Day habilitation, waiver; per diem52,230$210$11.1M
    T2012Habilitation, educational; waiver, per diem53,700$190$10M
    H2015Comprehensive community support services, per 15 minutes60,040$120$7.4M
    S5150Unskilled respite care, not hospice; per 15 minutes26,990$90$2.4M
    T2014Habilitation, prevocational, waiver; per diem3,420$170$568.2K
    H2025Ongoing support to maintain employment, per 15 minutes3,540$120$410.6K
    H0045Respite care services, not in the home, per diem1,320$70$93.9K

    Medicaid: Competitive Analysis & Benchmarks

    How this provider's Medicaid billing volume and revenue compare to other North Carolina providers billing the same CPT/HCPCS codes.

    Full comparison — all codes billed, vs. North Carolina median

    9 rows

    CPT/HCPCS CodeDescriptionRankProvider CountMedian ClaimsAvg PaidAverage Revenue
    T2013Habilitation, educational, waiver; per hour2919029,090$150$9.1M
    H2016Comprehensive community support services, per diem157028,040$220$8.2M
    T2020Day habilitation, waiver; per diem135022,570$180$6.2M
    T2012Habilitation, educational; waiver, per diem2211021,340$180$6.1M
    T2014Habilitation, prevocational, waiver; per diem152016,540$150$4.2M
    H2015Comprehensive community support services, per 15 minutes1625010,060$130$2.4M
    H2025Ongoing support to maintain employment, per 15 minutes39606,380$120$1.3M
    H0045Respite care services, not in the home, per diem60804,450$100$993.7K
    S5150Unskilled respite care, not hospice; per 15 minutes231704,310$80$958.4K

    Nearby Providers

    Other providers in the same ZIP code as United Support Services Inc., ranked by combined Medicare and Medicaid revenue.

    ProviderStateTaxonomyMedicare RevenueMedicaid Revenue
    Abound Health, LLCNCCommunity/Behavioral Health Agency$0$324.1M
    Abound Health, LLCNCCommunity/Behavioral Health Agency$0$200.8M
    Abound Health, LLCNCCommunity/Behavioral Health Agency$0$49.8M
    Ryan's Place, LLCNCCommunity/Behavioral Health Agency$0$24.7M
    Divine Health ConsultantsNCHome Health Agency$0$22.8M
    Still Family, LLCNCCommunity/Behavioral Health Agency$0$20.3M
    Unique Caring Foundation, IncNCCommunity/Behavioral Health Agency$0$11.2M
    Securing Resources For Consumers, Inc.NCCommunity/Behavioral Health Agency$0$10.6M
    Smiles For Life OrthodonticsNCOrthodontics and Dentofacial Orthopedics Dentistry$0$8M
    Scott BakerNCPhysical Therapist$109.9K$0

    Frequently Asked Questions

    References

    1. 1.Medicare Physician & Other Practitioner by Provider and Service. CMS.gov.Provider-level Medicare Part B utilization and payment data.
    2. 2.NPPES NPI Registry. CMS.gov.National Provider Identifier registry used for provider enumeration and taxonomy metadata.

    Trek Health ingests and normalizes Transparency in Coverage data and payer policy updates to give provider organizations a clear view of how commercial reimbursement behaves across markets, payers, and services. Our platform transforms raw payer disclosures into structured intelligence that supports contract evaluation, payer negotiations, and service line strategy. By combining market benchmarks with ongoing policy visibility, Trek helps teams identify variability, risk, and opportunity in commercial reimbursement. The result is faster insight, stronger negotiating positions, and more informed financial decisions.

    Medicaid Revenue by Year vs. North Carolina Providers
    7 of 7 years billed far more than typical (above p95)
    p5–p95 (all providers)p25–p75MedianThis providerOutlier
    Claims Volume vs. North Carolina Distribution
    United Support Services Inc. — 0 of 9 codes billed far more than typical (above p95)
    p5–p95 (all providers)p25–p75MedianThis providerOutlier
    Rank Distribution — North Carolina