Zing Health Contact Directory

15 contact channels across 4 types (Email, Fax, Mailing Address, Phone) for claims, prior authorization, provider services, and more.

Last verified Aug 26, 2026 from the payer's published directories.

Phone

3 rows

Contact	Purpose	Line of Business	Hours	Notes	Source
866-946-4458	Claims Status, Eligibility Benefits, Prior Authorization, Provider Services, Appeals Disputes, General	Medicare	N/A	Providers may check claims status by phone \| Customer Service line for members and providers; also used for claims status and other provider inquiries \| Provider phone contact for prior authorization help (authorization request form instructions – customer service) \| Provider Services phone line for questions about processes and other provider support \| Phone contact listed on provider dispute web page \| Customer Service for members, providers, dental, vision and hearing	View source
866-250-2005	Pharmacy	Medicare	N/A	PBM / pharmacy prior authorization line - Medicare prior authorization request line for prescription drug coverage determinations	View source
833-946-4458	Prior Authorization	Medicare	N/A	General medical prior authorization and inpatient/urgent outpatient notifications	View source

Fax

4 rows

Contact	Purpose	Line of Business	Hours	Notes	Source
844-917-4458	Appeals Disputes	Medicare	N/A	Claim payment disputes fax as listed on provider-facing page	View source
877-503-7231	Pharmacy	Medicare	N/A	PBM / pharmacy prior authorization fax - Fax for Medicare drug prior authorization / coverage determination requests	View source
844-946-4458	Prior Authorization	Medicare	N/A	General medical prior authorization requests	View source
844-918-4458	Provider Services, Appeals Disputes	All	N/A	Provider-facing fax listed on provider portal contact section \| Claim payment disputes; provider claim dispute submission option	View source

Mailing Addresses

5 rows

Contact	Purpose	Line of Business	Hours	Notes	Source
ATTN: Provider Disputes, Zing Health, Inc., PO Box 21622, Egan, MN 55121	Appeals Disputes	Medicare	N/A	Provider Disputes mailing address (Provider Claim Dispute Form)	View source
Attn: Claim Payment Dispute, Zing Health, P.O. Box 240599, Apple Valley, MN 55124	Appeals Disputes, Claims Submission	Medicare	N/A	Claim payment disputes mailing address \| Medical paper claims; also listed for corrected claims in provider quick reference guide	View source
Zing Health, Attn: Claims Department, P.O. Box 981718, El Paso, TX 79998-1718	Claims Submission	Medicare	N/A	Medical and Behavioral Health paper claims; also used for corrected claims	View source
Zing Health, Attn: Prior Authorization, 303 W. Madison St., Ste. 800, Chicago, IL 60606	Prior Authorization	Medicare	N/A	Service provider instructions – written authorization requests for services listed in EOC medical benefit chart	View source
Zing Health, Attention: Prior Authorization, 225 W. Washington Street Suite 450, Chicago, IL 60606	Prior Authorization	Medicare	N/A	Transition of Care / Continuity of Care and other prior authorization mail submissions \| Authorization Requests for Medical Care (provider authorization request form instructions)	View source

Email

3 rows

Contact	Purpose	Line of Business	Hours	Notes	Source
providerclaimdispute@myzinghealth.com	Appeals Disputes	Medicare	N/A	Claim payment disputes; alternate email listed for disputes	View source
prior_auth@myzinghealth.com	Prior Authorization	Medicare	N/A	General medical prior authorization requests	View source
provider.services@myzinghealth.com	Provider Services, Appeals Disputes	Medicare	N/A	Provider Services general inquiries \| Claim payment disputes; provider claim dispute submission option	View source

Trek Health ingests and normalizes Transparency in Coverage data and payer policy updates to give provider organizations a clear view of how commercial reimbursement behaves across markets, payers, and services. Our platform transforms raw payer disclosures into structured intelligence that supports contract evaluation, payer negotiations, and service line strategy. By combining market benchmarks with ongoing policy visibility, Trek helps teams identify variability, risk, and opportunity in commercial reimbursement. The result is faster insight, stronger negotiating positions, and more informed financial decisions.

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Where this data comes from

Every contact in this directory comes from documents the payers publish themselves, such as provider manuals, quick reference guides, and contact pages, and each payer page shows when its contacts were last verified. You can see all of our data sources and how we process them.

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