WPS Health Insurance Contact Directory
6 contact channels across 3 types (Email, Fax, Phone) for claims, prior authorization, provider services, and more.
Last verified Aug 25, 2026 from the payer's published directories.
Phone
3 rows
| Contact | Purpose | Line of Business | Hours | Notes | Source |
|---|---|---|---|---|---|
| 800-333-5003 | Prior Authorization, Medical Management | Commercial | N/A | Clinical drug review and medical management line at WPS, used for certain drugs (e.g., hormone-related drugs) and clinical criteria requests - General WPS clinical services and medical management for providers (includes utilization review and drug-related clinical review; not limited to one service type) | WPS Medical Affairs / Clinical Services – requests for medical policy guidelines and review (including certain drug reviews) | View source |
| 800-475-1954 | Prior Authorization, Pharmacy | Commercial | N/A | Delegated UM vendor for medical oncology and radiation oncology; handles prior authorization requests for these services for WPS commercial health plans | Pharmacy benefit manager (PBM) – Express Scripts; handles prior authorization for pharmacy benefit drugs for WPS members - Medical oncology and radiation oncology prior authorization – eviCore Healthcare, WPS commercial health insurance | Pharmacy drug prior authorization and specialty drug prior authorization via PBM Express Scripts | View source |
| 800-765-4977 | Provider Services, General | Commercial | Monday–Friday, 7:30 a.m. to 5 p.m. | Monday–Friday, 7:30 a.m. to 5 p.m. CT | Provider general contact center; use for assistance directing prior authorization or medical management questions when specific clinical/UM contact not known - WPS Provider Contact Center – general provider inquiries including claims, eligibility/benefits, and other provider services for WPS Health Insurance commercial plans | WPS Provider Contact Center – provider services | View source |
Fax
2 rows
| Contact | Purpose | Line of Business | Hours | Notes | Source |
|---|---|---|---|---|---|
| 833-933-2367 | Pharmacy | Commercial | N/A | PBM Express Scripts fax line for pharmacy benefit prior authorization requests - Pharmacy drug prior authorization fax – Express Scripts for WPS | View source |
| 800-540-2406 | Prior Authorization | Commercial | N/A | Delegated UM vendor for medical oncology and radiation oncology - Medical oncology and radiation oncology prior authorization fax – eviCore Healthcare, WPS commercial health insurance | View source |
1 rows
| Contact | Purpose | Line of Business | Hours | Notes | Source |
|---|---|---|---|---|---|
| iExchange@wpsic.com | Prior Authorization | Commercial | N/A | For questions about using the iExchange prior authorization portal - Technical/operational questions about submitting prior authorization requests via iExchange | View source |
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Sources
Where this data comes from
Every contact in this directory comes from documents the payers publish themselves, such as provider manuals, quick reference guides, and contact pages, and each payer page shows when its contacts were last verified. You can see all of our data sources and how we process them.
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