Western & Southern Financial Group Contact Directory
5 contact channels across 3 types (Email, Mailing Address, Phone) for claims, prior authorization, provider services, and more.
Last verified Sep 2, 2026 from the payer's published directories.
Phone
2 rows
| Contact | Purpose | Line of Business | Hours | Notes | Source |
|---|---|---|---|---|---|
| 800-926-1315 | Claims Status, General | All | Mon–Fri 8 AM – 6 PM ET | Claims Department phone for Western & Southern Life; life/annuity claims context. | Central claims/customer service line for Western & Southern Life; not specific to health but may be the only published claims contact. - Western & Southern Life Claims Department – claims questions/status | Claims Customer Service Representative | View source |
| 513-362-2366 | General | Medicaid | Mon–Fri 8 AM – 6 PM ET | Listed under Medicaid & Government Programs contact section. - Medicaid & Government Programs | View source |
Mailing Addresses
2 rows
| Contact | Purpose | Line of Business | Hours | Notes | Source |
|---|---|---|---|---|---|
| Western & Southern Life Insurance Company, Claims Department, P.O. Box 1399, Cincinnati, OH 45273-9425 | Claims Submission | All | N/A | Claims department mailing address for Western & Southern Life Insurance Company; life/annuity claims, but this is the only specific claims mailing address found. - Western & Southern Life Insurance Company Claims Department | View source |
| Western & Southern Financial Group, 400 Broadway, Cincinnati, OH 45202-3341 | General | All | N/A | Corporate mailing address; not claims‑specific but is the only general Western & Southern Financial Group mailing address published in the retrieved sources. - General mailing address | View source |
1 rows
| Contact | Purpose | Line of Business | Hours | Notes | Source |
|---|---|---|---|---|---|
| claimform@westernsouthern.com | Claims Submission | All | N/A | Email used to submit claim forms and documents to Western & Southern Life Claims Department (life/annuity claims). - Submit claim forms/documents to Western & Southern Life Claims Department | View source |
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Sources
Where this data comes from
Every contact in this directory comes from documents the payers publish themselves, such as provider manuals, quick reference guides, and contact pages, and each payer page shows when its contacts were last verified. You can see all of our data sources and how we process them.
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