VSP Vision Care Contact Directory
7 contact channels across 4 types (Email, Fax, Mailing Address, Phone) for claims, prior authorization, provider services, and more.
Last verified Aug 25, 2026 from the payer's published directories.
Phone
2 rows
| Contact | Purpose | Line of Business | Hours | Notes | Source |
|---|---|---|---|---|---|
| 800-615-1883 | Claims Status, Prior Authorization, Medical Management | All | Representatives are available Monday - Friday 5:00 a.m. to 8:00 p.m. PST[11] | Touch‑tone system instructions describe using this line to obtain and manage authorizations, including fax or verbal authorizations.[12] | Automated touch‑tone system plus live representatives for eligibility, authorizations, claims questions, and provider services.[3][11][12] - Claim status inquiries; providers directed to call this number to confirm claim status | Authorization line for VSP benefits; providers can access member information and issue authorizations via touch‑tone prompts.[12] | Provider Services Support Line; also used to obtain authorizations and claim assistance for VSP vision benefits.[3][11][12] | View source |
| 800-742-6907 | Credentialing Enrollment | All | Not specified on sheet.[2][7] | Sheet is labeled “Contact Information – Provider Network Development”; includes credentialing email.[2][7] - Provider Network Development – for contracting, credentialing, and network participation inquiries.[2][7] | View source |
Fax
1 rows
| Contact | Purpose | Line of Business | Hours | Notes | Source |
|---|---|---|---|---|---|
| 916-858-5574 | Credentialing Enrollment | All | N/A | Listed on Provider Network Development contact sheet alongside phone and email.[2][7] - Provider Network Development – fax for contracting/credentialing documentation.[2][7] | View source |
Mailing Addresses
2 rows
| Contact | Purpose | Line of Business | Hours | Notes | Source |
|---|---|---|---|---|---|
| VSP, PO Box 495907, Cincinnati, OH 45249-5907 | Claims Submission | All | N/A | Paper claims – in‑network providers | View source |
| VSP, PO Box 495918, Cincinnati, OH 45249-5918 | Claims Submission | All | N/A | Paper claims – out‑of‑network claims | View source |
2 rows
| Contact | Purpose | Line of Business | Hours | Notes | Source |
|---|---|---|---|---|---|
| credentialing@vsp.com | Credentialing Enrollment | All | N/A | Listed specifically under “Credentialing” on the Provider Network Development contact sheet.[7] - Credentialing department email for credentialing-related questions and documentation.[7] | View source |
| providernetworkdevelopment@vsp.com | Credentialing Enrollment | All | N/A | Appears on Provider Network Development contact sheet.[2][7] - Provider Network Development – for provider contracting, network participation, and related inquiries.[2][7] | View source |
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Sources
Where this data comes from
Every contact in this directory comes from documents the payers publish themselves, such as provider manuals, quick reference guides, and contact pages, and each payer page shows when its contacts were last verified. You can see all of our data sources and how we process them.
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