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    OpenPayerToolsPayer Contact DirectoryUCare

    UCare Contact Directory

    10 contact channels across 3 types (Fax, Mailing Address, Phone) for claims, prior authorization, provider services, and more.

    Last verified Aug 25, 2026 from the payer's published directories.

    Phone

    6 rows

    ContactPurposeLine of BusinessHoursNotesSource
    612-676-6504Prior AuthorizationAllN/APharmacy / clinical pharmacy intake for non-participating and MultiPlan providers; used for prior authorization submissions in the source. - Clinical Pharmacy Intake / medical drug (Non-PAR and MultiPlan providers)View source
    612-884-2499Prior AuthorizationAllN/AMedical authorizations; listed on UCare provider authorization requirements pages. - Medical authorizationsView source
    800-818-6747Prior AuthorizationAllN/ACare Continuum is the delegated utilization management vendor named for participating-provider prior authorization requests. - Delegated UM vendor: Care ContinuumView source
    866-610-7215Prior AuthorizationAllN/AMedical authorizations toll-free line; listed on UCare provider authorization requirements pages. - Medical authorizationsView source
    888-531-1493Provider ServicesAll8 am – 5 pm, Monday – FridayProvider Assistance Center (provider claims, billing, benefit questions)View source
    612-676-3300Provider Services, GeneralAll8 am – 5 pm, Monday – FridayProvider-facing number associated with claims/other provider services on UCare provider page; included only because it appears on the provider contact page, but not specifically tied to a function requested here. - Provider Assistance Center (provider claims, billing, benefit questions) | Provider page contact listingView source

    Fax

    2 rows

    ContactPurposeLine of BusinessHoursNotesSource
    612-617-3948Prior AuthorizationAllN/AFax for pharmacy prior authorization / clinical pharmacy intake for non-participating and MultiPlan providers. - Clinical Pharmacy Intake / medical drug (Non-PAR and MultiPlan providers)View source
    877-266-1871Prior AuthorizationAllN/AFax for participating-provider prior authorization requests to the delegated UM vendor Care Continuum. - Delegated UM vendor: Care ContinuumView source

    Mailing Addresses

    2 rows

    ContactPurposeLine of BusinessHoursNotesSource
    UCare, Attention: Claims, P.O. Box 70, Minneapolis, MN 55440-0070Claims SubmissionAllN/APaper claim submitters – non-Minnesota providers only; mail paper claims with completed W-9 | Individual & Family Plans – provider submit claims from outside Minnesota (paper claims)View source
    UCare, Attn: Pharmacy, P.O. Box 52, Minneapolis, MN 55440-0052Prior AuthorizationAllN/AMailing address for pharmacy prior authorization / clinical pharmacy intake for non-participating and MultiPlan providers. - Clinical Pharmacy Intake / pharmacyView source

    Trek Health ingests and normalizes Transparency in Coverage data and payer policy updates to give provider organizations a clear view of how commercial reimbursement behaves across markets, payers, and services. Our platform transforms raw payer disclosures into structured intelligence that supports contract evaluation, payer negotiations, and service line strategy. By combining market benchmarks with ongoing policy visibility, Trek helps teams identify variability, risk, and opportunity in commercial reimbursement. The result is faster insight, stronger negotiating positions, and more informed financial decisions.

    More from UCare

    • UCare prior authorization
    • UCare coverage criteria
    • All UCare policy updates

    More from UCare

    • UCare prior authorization
    • UCare coverage criteria
    • All UCare policy updates

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    Sources

    Where this data comes from

    Every contact in this directory comes from documents the payers publish themselves, such as provider manuals, quick reference guides, and contact pages, and each payer page shows when its contacts were last verified. You can see all of our data sources and how we process them.

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