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    OpenPayerToolsPayer Contact DirectorySharp Health Plan

    Sharp Health Plan Contact Directory

    23 contact channels across 4 types (Email, Fax, Mailing Address, Phone) for claims, prior authorization, provider services, and more.

    Last verified Sep 2, 2026 from the payer's published directories.

    Phone

    7 rows

    ContactPurposeLine of BusinessHoursNotesSource
    844-483-9013Behavioral HealthAllN/ABehavioral health prior authorization / customer care delegated to Optum Behavioral Health per provider prior authorization page. - behavioral health prior authorization; Optum Behavioral Health named as delegated vendorView source
    858-499-8200Claims Status, Eligibility Benefits, Provider ServicesCommercialN/AFor any claims, eligibility, or referral inquiries; dedicated Customer Care provider line | Dedicated Customer Care provider line for claims, eligibility, referrals, and other provider inquiriesView source
    858-499-8100Credentialing EnrollmentCommercialN/AProvider credentialing contact listed on the CalPERS quick reference directory. - provider credentialingView source
    855-298-4252PharmacyCommercialN/APharmacy contact listed in the CalPERS quick reference directory. The PBM itself is not named in the extracted snippet, but the pharmacy contact line is explicit. - pharmacy servicesView source
    858-499-8300Prior AuthorizationCommercialUrgent requests only; customer care hours not stated on the page.Medical prior authorization / notifications. Source also says urgent requests may be submitted via fax. No delegated UM vendor was named on the page. - urgent medical prior authorization requestsView source
    800-359-2002Prior Authorization, PharmacyCommercialUrgent requests only; customer care hours not stated on the page.Medical prior authorization / notifications. Source also says urgent requests may be submitted via fax. No delegated UM vendor was named on the page. | Pharmacy prior authorization for Commercial and CalChoice members. The page also gives a fax number and hours; only the phone is included here as a separate contact record. - urgent medical prior authorization requests | pharmacy prior authorization / prescription prior authorizationView source
    858-499-8330Provider Services, Credentialing EnrollmentAllN/ACredentialing / provider account management. The source also provides an email address; only the phone is included here as a separate contact record. - Provider relations – general provider-related matters (eligibility, referrals, claims, credentialing, contracting, assistance with online account) | provider credentialing policy and credentialing process questionsView source

    Fax

    10 rows

    ContactPurposeLine of BusinessHoursNotesSource
    858-636-2426Behavioral HealthAllN/ABehavioral health services referenced in the provider operations manual. The manual directs providers to contact Optum Behavioral Health at 1-844-483-9013 for behavioral health prior authorization; the fax line for behavioral health services appears in the Medicare provider operations manual snippet. - behavioral health services / prior authorizationView source
    619-740-8571Claims Status, Eligibility BenefitsCommercialN/AFor claims, eligibility, or referral inquiries; dedicated Customer Care teamView source
    858-636-2276Claims SubmissionCommercialN/AClaims department fax noted with claims mailing address in commercial provider operations manualView source
    858-303-9062Credentialing EnrollmentCommercialN/AProvider credentialing contact listed on the CalPERS quick reference directory. - provider credentialingView source
    855-245-2134PharmacyMarketplaceN/APharmacy prior authorization for Covered California members. - prescription prior authorization formsView source
    858-357-2534PharmacyCommercialN/APharmacy contact listed in the CalPERS quick reference directory. The PBM itself is not named in the extracted snippet, but the pharmacy contact line is explicit. - pharmacy servicesView source
    888-836-0730PharmacyCommercialN/APharmacy prior authorization for Commercial and CalChoice members. - prescription prior authorization formsView source
    619-740-8111Prior AuthorizationCommercialN/AMedical prior authorization / notifications. Source also says urgent requests may be submitted via fax or by calling Customer Care. No delegated UM vendor was named on the page. - medical prior authorization requests and notificationsView source
    858-303-9049Provider ServicesAllN/AProvider relations fax – general provider-related mattersView source
    858-408-9444Provider ServicesMedicareN/ASharp Direct Advantage (Medicare) provider relations fax per CalPERS quick reference contact directoryView source

    Mailing Addresses

    3 rows

    ContactPurposeLine of BusinessHoursNotesSource
    Sharp Direct Advantage, Attn: Claims Department, 8520 Tech Way, Ste 201, San Diego, CA 92123Claims SubmissionMedicareN/ASharp Direct Advantage (Medicare) – claims (paid by Sharp Health Plan) mailing addressView source
    Sharp Health Plan, Attn: Claims Department, P.O. Box 939036, San Diego, CA 92193-9036Claims SubmissionCommercialN/AClaims (paid by Sharp Health Plan) – providers contracted directly with Sharp Health Plan should send claims to this addressView source
    Sharp Health Plan, PO Box 939036, San Diego, CA 92123Claims SubmissionCommercialN/APOS claims reminder – submit all POS claims directly to Sharp Health Plan at this address (commercial POS)View source

    Email

    3 rows

    ContactPurposeLine of BusinessHoursNotesSource
    shp.claimsresearch@sharp.comClaims StatusCommercialN/AClaims research email for commercial lines – for questions/concerns about claimsView source
    SHP.credentialing@sharp.comCredentialing EnrollmentCommercialN/AProvider credentialing contact listed on the CalPERS quick reference directory. - provider credentialingView source
    provider.relations@sharp.comProvider Services, Credentialing EnrollmentAllN/ACredentialing / provider account management. The source also provides a phone number; only the email is included here as a separate contact record. - Provider relations – general provider-related matters | provider credentialing policy and credentialing process questionsView source

    Trek Health ingests and normalizes Transparency in Coverage data and payer policy updates to give provider organizations a clear view of how commercial reimbursement behaves across markets, payers, and services. Our platform transforms raw payer disclosures into structured intelligence that supports contract evaluation, payer negotiations, and service line strategy. By combining market benchmarks with ongoing policy visibility, Trek helps teams identify variability, risk, and opportunity in commercial reimbursement. The result is faster insight, stronger negotiating positions, and more informed financial decisions.

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    Sources

    Where this data comes from

    Every contact in this directory comes from documents the payers publish themselves, such as provider manuals, quick reference guides, and contact pages, and each payer page shows when its contacts were last verified. You can see all of our data sources and how we process them.

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