Select Health (Utah) Contact Directory
33 contact channels across 4 types (Email, Fax, Mailing Address, Phone) for claims, prior authorization, provider services, and more.
Last verified Sep 2, 2026 from the payer's published directories.
Phone
15 rows
| Contact | Purpose | Line of Business | Hours | Notes | Source |
|---|---|---|---|---|---|
| 800-876-1989 | Behavioral Health | Commercial | N/A | Behavioral Health Advocates – care management / behavioral health support | View source |
| Number listed in Medicaid resources table (see site; used for medical or behavioral care) | Behavioral Health | Medicaid | N/A | Medicaid – help with medical or behavioral care (Medicaid resources) | View source |
| 800-222-6358 | Claims Status, Pharmacy, Behavioral Health | All | N/A | Claims and Eligibility – provider claims and eligibility inquiries (all lines of business) | Provider Services – pharmacy & therapeutics related provider questions | New behavioral health providers – questions on member eligibility | View source |
| 800-515-2220 | Claims Submission | All | N/A | Dental Member Advocates / Claims Payment – toll-free number | View source |
| 801-442-4993 | Claims Submission | All | N/A | Dental Member Advocates / Claims Payment – provider offices can reach Member Advocates for dental claims and payment issues | View source |
| 801-442-5687 | Dental | All | N/A | Dental recovery / overpayments – Select Health Recovery Team (dental manual) | View source |
| 801-442-5442 | Edi Electronic Claims | All | N/A | EDI/Electronic Claims team for electronic submissions | View source |
| 800-538-5099 | Edi Electronic Claims | All | N/A | EDI/Electronic Claims team for electronic submissions | View source |
| 800-538-5038 | Eligibility Benefits, Prior Authorization, Credentialing Enrollment, Dental | All | N/A | Described as Member Services in some materials; behavioral health welcome flyer directs noncontracted providers to call this number for benefits, eligibility, and claims information - Benefits and eligibility information for noncontracted providers; also used for claims information and status | Questions about Uniform Pharmacy Prior Authorization Request form | Additional contact for credentialing/contracting questions | Dental – general dental line (member and pharmacy services contact page; providers may be directed here for benefits/claims) | View source |
| 801-442-5305 | Medical Management | All | N/A | Health Services – clinical questions about preauthorization and care management coordination | View source |
| 800-207-1018 | Medical Management | All | N/A | Medical Management – SBA contact (medical management services) | View source |
| 855-442-9988 | Pharmacy | Medicare | N/A | Select Health Medicare (Medicare Part D) – pharmacy services | View source |
| 800-442-3129 | Pharmacy | All | N/A | Select Health Pharmacy Services – help desk for pharmacists and physicians; also listed as PBM help desk | View source |
| 800-442-3127 | Pharmacy | Commercial | N/A | Select Health Commercial – pharmacy services help desk (PBM / pharmacy support) | View source |
| 800-538-5054 | Provider Services, Credentialing Enrollment | All | N/A | Provider Relations / Provider Development – help navigating SelectHealth resources and systems | Provider Contracting – Utah | View source |
Fax
8 rows
| Contact | Purpose | Line of Business | Hours | Notes | Source |
|---|---|---|---|---|---|
| 801-442-6580 | Claims Submission | All | N/A | Dental claims – faxed submissions for all dental lines of business | View source |
| 801-442-0896 | Medical Management | All | N/A | Medical Management – SBA fax | View source |
| 801-442-0825 | Prior Authorization | Commercial | N/A | Commercial medical preauthorization requests – UM intake | View source |
| 801-442-0625 | Prior Authorization | Medicaid | N/A | Select Health Community Care (Medicaid/CHIP) – medical preauthorization requests | View source |
| 801-442-0302 | Prior Authorization | Medicare | N/A | Select Health Medicare – medical preauthorization requests | View source |
| 866-811-4997 | Prior Authorization, Pharmacy | Medicaid | N/A | Drug requests – Select Health Community Care (Medicaid/CHIP) pharmacy prior authorization fax | Select Health Community Care (Utah State Medicaid) – pharmacy services fax | View source |
| 801-650-3279 | Prior Authorization, Pharmacy | Commercial | N/A | Uniform Pharmacy Prior Authorization Request – commercial pharmacy PA fax | Select Health Commercial – pharmacy services fax | View source |
| 801-650-3170 | Prior Authorization, Pharmacy | Medicare | N/A | Drug requests – Medicare pharmacy prior authorization fax | Select Health Medicare (Medicare Part D) – pharmacy services fax | View source |
Mailing Addresses
3 rows
| Contact | Purpose | Line of Business | Hours | Notes | Source |
|---|---|---|---|---|---|
| Select Health Dental Claims Processing (Medicare claims only), P.O. Box 30196, Salt Lake City, UT 84130 | Claims Submission | Medicare | N/A | Select Health Dental Claims Processing – Medicare dental claims only | Paper claims mailing address for Medicare claims ONLY (behavioral health welcome flyer) | Paper claims mailing address for Select Health Medicare claims ONLY | View source |
| Select Health Dental Claims Processing (commercial or CHIP claims), P.O. Box 30192, Salt Lake City, UT 84130 | Claims Submission, Appeals Disputes | All | N/A | Pharmacy provider manual member appeals mailing address; directed to Member Appeals Department - Select Health Dental Claims Processing – commercial or CHIP dental claims | Paper claims mailing address (general Select Health claims page) | Member appeals mailing address (pharmacy) | View source |
| Attention: Health Services, Select Health, VCT 5th Floor, 5381 Green Street, Murray, UT 84123 | Medical Management | All | N/A | Health Services / Care Management mailing address | View source |
7 rows
| Contact | Purpose | Line of Business | Hours | Notes | Source |
|---|---|---|---|---|---|
| practitionercontracting@selecthealth.org | Credentialing Enrollment | All | N/A | Practitioner contracting, credentialing status questions, copy of executed contract | View source |
| edi@selecthealth.org | Edi Electronic Claims | All | N/A | EDI/Electronic Claims team email | View source |
| benefit.determination@selecthealth.org | Medical Management | All | N/A | Benefit determination / Health Services contact | View source |
| shpharmacycontracting@selecthealth.org | Pharmacy | All | N/A | PBM contracting / pharmacy services contact (SelectHealth PBM) | View source |
| medicareUMintake@imail.org | Prior Authorization | Medicare | N/A | Select Health Medicare – UM intake for medical preauthorization | View source |
| medicaidUMintake@imail.org | Prior Authorization | Medicaid | N/A | Select Health Community Care (Medicaid/CHIP) – UM intake for medical preauthorization | View source |
| commercialUMintake@imail.org | Prior Authorization | Commercial | N/A | Commercial Plans (Large/Small Employer, Self-Funded, Individual) – medical preauthorization submission | View source |
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Sources
Where this data comes from
Every contact in this directory comes from documents the payers publish themselves, such as provider manuals, quick reference guides, and contact pages, and each payer page shows when its contacts were last verified. You can see all of our data sources and how we process them.
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