Sanford Health Plan Contact Directory
17 contact channels across 4 types (Email, Fax, Mailing Address, Phone) for claims, prior authorization, provider services, and more.
Last verified Aug 25, 2026 from the payer's published directories.
Phone
9 rows
| Contact | Purpose | Line of Business | Hours | Notes | Source |
|---|---|---|---|---|---|
| 844-642-9090 | Pharmacy | Medicaid | Business Hours: 8 a.m. to 5 p.m. CST Monday–Friday | Pharmacy Management phone for medication benefits and pharmacy prior authorizations for NDPERS line as listed on prior authorization page - NDPERS – Pharmacy Management (medication benefits) | View source |
| 855-305-5062 | Pharmacy | Commercial | Business Hours: 8 a.m. to 5 p.m. CST Monday–Friday | Pharmacy Management phone for medication benefit questions and prior authorization for commercial/self-funded products - Commercial and Self-Funded – Pharmacy Management (medication benefits and pharmacy prior authorization) | View source |
| 888-315-0885 | Prior Authorization | Medicaid | N/A | Utilization Management line for prior authorization for NDPERS (North Dakota Public Employees Retirement System) plans - NDPERS line – Utilization Management (medical services) | View source |
| 888-298-4650 | Prior Authorization | Medicare | N/A | Utilization Management department for Medicare Advantage prior authorization - Medicare Advantage Utilization Management (medical services) | View source |
| 800-805-7938 | Prior Authorization, Medical Management | All | General Business Hours: 8 a.m. to 5 p.m. CST Monday–Friday | General Utilization Management line for prior authorization and medical management for commercial and self-funded plans | General Utilization Management department phone as listed in provider manual; used for medical management and prior authorization questions - Commercial and Self-Funded plans – Utilization Management (medical services) | Utilization Management – general medical management and prior authorization inquiries | View source |
| 605-328-6877 | Provider Services | All | N/A | Provider updates, credentialing, fee schedule inquiries, check adjustments and claim reconsiderations | View source |
| 877-509-4979 | Provider Services | Commercial | N/A | Align powered by Sanford Health Plan – provider relations phone | View source |
| 800-601-5086 | Provider Services, Credentialing Enrollment | All | N/A | Provider Relations line referenced for credentialing/enrollment questions in provider materials - Provider updates, credentialing, fee schedule inquiries, check adjustments and claim reconsiderations (toll-free) | Call and select provider relations options for credentialing and provider enrollment support | View source |
| 800-752-5863 | Provider Services, Pharmacy, General | All | 8 a.m. to 5 p.m. CST Monday–Friday | Provider customer service line for Sanford Health Plan products; used by providers for claims, benefits, and general questions (including authorizations per provider manual and notices) | Toll-free phone on Synagis-specific prior authorization form; used for specialty pharmacy/medication prior authorization - Provider Customer Service – SHP products | Synagis prescription drug prior authorization | General Sanford Health Plan contact, including providers | View source |
Fax
4 rows
| Contact | Purpose | Line of Business | Hours | Notes | Source |
|---|---|---|---|---|---|
| 605-328-6811 | General | All | N/A | General Sanford Health Plan fax listed in annual provider notice | View source |
| 701-234-4568 | Pharmacy | Commercial | Business Hours: 8 a.m. to 5 p.m. CST Monday–Friday | Pharmacy Management fax for medication benefit prior authorization for commercial/self-funded products - Commercial and Self-Funded – Pharmacy Management fax | View source |
| 715-221-6616 | Prior Authorization | Medicare | N/A | Fax for Medicare Advantage prior authorization requests - Medicare Advantage prior authorization fax (listed in provider manual) | View source |
| 605-328-6813 | Prior Authorization, Medical Management | All | N/A | Utilization Management fax for medical prior authorization requests for commercial and NDPERS plans | Utilization Management department fax; used for medical prior authorization and medical management documentation - Commercial and Self-Funded; also listed for NDPERS | Utilization Management fax – medical management and prior authorization | View source |
Mailing Addresses
3 rows
| Contact | Purpose | Line of Business | Hours | Notes | Source |
|---|---|---|---|---|---|
| Sanford Health Plan/RAM, PO BOX 981813, El Paso, TX 79998-1813 | Claims Submission | Medicare | N/A | Medicare Advantage claims mailing address (Sanford Health Plan/RAM) | View source |
| Align powered by Sanford Health Plan, PO Box 8000, Marshfield, WI 54449-8000 | Provider Services | Commercial | N/A | Align powered by Sanford Health Plan – provider relations mailing address | View source |
| Attn: Provider Relations, Sanford Health Plan, PO Box 91110, Sioux Falls, SD 57109-1110 | Provider Services, Claims Submission, General, Prior Authorization | All | N/A | Mailing address listed on Medical Prior Authorization Request form - Provider Relations mailing address | Paper claims submission mailing address – Claims Department | Claims mailing address referenced in claims payment information for members (used for providers filing on behalf of members) | Sanford Health Plan general mailing address | Mailing address for medical prior authorization requests | View source |
1 rows
| Contact | Purpose | Line of Business | Hours | Notes | Source |
|---|---|---|---|---|---|
| providerrelations@sanfordhealth.org | Provider Services, Credentialing Enrollment | All | N/A | Provider Relations email used for contracting and credentialing communication per provider manual - Provider Relations email for Sanford Health Plan | Credentialing and contracting communications | View source |
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Sources
Where this data comes from
Every contact in this directory comes from documents the payers publish themselves, such as provider manuals, quick reference guides, and contact pages, and each payer page shows when its contacts were last verified. You can see all of our data sources and how we process them.
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