Providence Health Plan Contact Directory
12 contact channels across 3 types (Email, Fax, Phone) for claims, prior authorization, provider services, and more.
Last verified Aug 25, 2026 from the payer's published directories.
Phone
8 rows
| Contact | Purpose | Line of Business | Hours | Notes | Source |
|---|---|---|---|---|---|
| 833-744-9355 | Behavioral Health | Commercial | N/A | Alternative format of Behavioral Health Concierge number as listed (833-744-WELL) for behavioral health support | View source |
| 877-744-9355 | Behavioral Health | Commercial | N/A | Behavioral Health Concierge line for scheduling and coordinating behavioral health services (PEBB and other commercial materials) | View source |
| 888-217-2365 | Dental | Commercial | N/A | Dental customer service for commercial dental plans (Delta Dental contact flyer) | View source |
| 503-574-7500 | Pharmacy, Medical Management | Commercial | N/A | Pharmacy / prescription drug customer service and prior authorization-related inquiries; provider, member, or representative may call | General medical management / customer service inquiries including behavioral health support and prior authorization-related questions | View source |
| 800-638-0449 | Prior Authorization | Commercial | N/A | General medical prior authorization questions and assistance; includes out-of-network prior authorization requests | View source |
| 888-822-4164 | Prior Authorization | Commercial | N/A | Washington-based groups – DME providers or Providence Home Services prior authorization-related contact | View source |
| 503-574-6400 | Prior Authorization | Commercial | N/A | General medical prior authorization questions and assistance; includes out-of-network prior authorization requests | View source |
| 800-878-4445 | Prior Authorization, Provider Services, Pharmacy, Medical Management | All | Monday – Friday 8 a.m. to 5 p.m. Pacific Time | Questions or assistance with the medical prior authorization request process | Provider Relations / provider representatives | Pharmacy / prescription drug customer service and prior authorization-related inquiries; provider, member, or representative may call | General medical management / customer service inquiries including behavioral health support and prior authorization-related questions | View source |
Fax
3 rows
| Contact | Purpose | Line of Business | Hours | Notes | Source |
|---|---|---|---|---|---|
| 503-215-4655 | Prior Authorization | Commercial | N/A | Washington-based groups – DME providers or Providence Home Services fax for prior authorization-related requests | View source |
| 503-574-6464 | Prior Authorization | Commercial | N/A | Medical prior authorization request submissions | View source |
| 800-989-7479 | Prior Authorization | Commercial | N/A | Medical prior authorization request submissions | View source |
1 rows
| Contact | Purpose | Line of Business | Hours | Notes | Source |
|---|---|---|---|---|---|
| PHPEDISupport@Providence.org | Edi Electronic Claims | All | N/A | Questions on electronic claims or ERAs | View source |
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Sources
Where this data comes from
Every contact in this directory comes from documents the payers publish themselves, such as provider manuals, quick reference guides, and contact pages, and each payer page shows when its contacts were last verified. You can see all of our data sources and how we process them.
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