Presbyterian Health Plan Contact Directory
6 contact channels across 2 types (Mailing Address, Phone) for claims, prior authorization, provider services, and more.
Last verified Aug 25, 2026 from the payer's published directories.
Phone
5 rows
| Contact | Purpose | Line of Business | Hours | Notes | Source |
|---|---|---|---|---|---|
| 888-923-5757 | Claims Status, Prior Authorization, Provider Services, Appeals Disputes, Pharmacy, Medical Management, Behavioral Health | All | Monday through Friday 8 a.m. to 5 p.m. | Mon–Fri 8 a.m.–5 p.m. (per provider contact page) | After-hours only (see bulletin) | Provider Claims Activity Review and Evaluation (CARE) Unit – additional assistance with claims, toll-free | Provider Care Unit – claims, appeals & grievance and prior authorization questions | Provider Care Unit (claims, appeals & grievances, prior authorization questions) toll-free | Provider CARE Unit contact for appeals/grievances and policy/decision disputes (including pharmacy), toll-free | After-hours review – pharmacy prior authorization (option 9 then option 3) | After-hours review – medical prior authorization (option 9 then option 4) | After-hours review – behavioral health prior authorization (option 9 then option 5) | View source |
| 505-923-5757 | Claims Status, Prior Authorization, Provider Services, Appeals Disputes, Pharmacy, Medical Management, Behavioral Health | All | Monday through Friday 8 a.m. to 5 p.m. | Mon–Fri 8 a.m.–5 p.m. (per provider contact page) | After-hours only (see bulletin) | Provider Claims Activity Review and Evaluation (CARE) Unit – additional assistance with claims | Provider Care Unit – claims, appeals & grievance and prior authorization questions | Provider Care Unit (claims, appeals & grievances, prior authorization questions) | Provider CARE Unit contact for appeals/grievances and policy/decision disputes (including pharmacy) | After-hours review – pharmacy prior authorization (option 9 then option 3) | After-hours review – medical prior authorization (option 9 then option 4) | After-hours review – behavioral health prior authorization (option 9 then option 5) | View source |
| 505-923-5141 | Claims Submission | All | Monday through Friday, 8 a.m. to 5 p.m. | Electronic submission of corrected claims contact - Questions about electronic submission of corrected claims | View source |
| 505-923-5200 | Provider Services | All | Not specified on page (general provider support) | General provider support line listed under Providers – Presbyterian Healthcare Services | View source |
| 888-977-2333 | Provider Services | All | Not specified on page (general provider support) | General provider support line listed under Providers – Presbyterian Healthcare Services | View source |
Mailing Addresses
1 rows
| Contact | Purpose | Line of Business | Hours | Notes | Source |
|---|---|---|---|---|---|
| Presbyterian Health Plan, P.O. Box 27489, Albuquerque, NM 87125 | General | All | N/A | General Presbyterian Health Plan provider mailing address as listed in practitioner and provider manual notice - Provider-related correspondence mailing address | View source |
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Where this data comes from
Every contact in this directory comes from documents the payers publish themselves, such as provider manuals, quick reference guides, and contact pages, and each payer page shows when its contacts were last verified. You can see all of our data sources and how we process them.
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