PacificSource Health Plans Contact Directory

30 contact channels across 4 types (Email, Fax, Mailing Address, Phone) for claims, prior authorization, provider services, and more.

Last verified Aug 25, 2026 from the payer's published directories.

Phone

7 rows

Contact	Purpose	Line of Business	Hours	Notes	Source
541-225-3747	Credentialing Enrollment	All	N/A	Provider credentialing contact phone from Provider Resource Center / network contact list	View source
866-373-7053	Dental	Commercial	N/A	Dental providers – commercial dental claims and prior authorization	View source
888-863-3637	Dental	Medicare	N/A	Dental providers – Medicare dental claims and prior authorization	View source
844-877-4803	Pharmacy	All	N/A	Pharmacy Services Department – drug lists, pharmacy prior authorization, step therapy policies	View source
888-691-8209	Prior Authorization, Medical Management	All	N/A	Medical prior authorization – Health Services Department \| Health Services / medical management contact for providers (Oregon, Idaho, Montana)	View source
888-977-9299	Provider Services	All	N/A	Provider relations / provider services for PacificSource Health Plans (commercial/Medicaid and general)	View source
800-624-6052	Provider Services	All	N/A	Provider Services / Provider Resource Center – general provider questions including prior authorization and medical management	View source

Fax

11 rows

Contact	Purpose	Line of Business	Hours	Notes	Source
406-422-1010	Credentialing Enrollment	Commercial	N/A	Montana contracting fax	View source
541-225-3644	Credentialing Enrollment	All	N/A	Credentialing fax	View source
208-433-4634	Credentialing Enrollment	Commercial	N/A	Idaho contracting fax	View source
541-225-3655	Dental	All	N/A	Dental providers – dental prior authorization fax	View source
541-225-3665	Pharmacy	All	N/A	Pharmacy prior authorization/medication exception requests – fax number to submit form	View source
208-333-1597	Prior Authorization	Commercial	N/A	Medical prior authorization – Idaho	View source
208-395-2697	Prior Authorization	Medicare	N/A	Health Services prior authorization request form – Medicare (Idaho)	View source
406-441-3378	Prior Authorization	Commercial	N/A	Medical prior authorization – Montana	View source
541-382-2952	Prior Authorization	Medicare	N/A	Health Services prior authorization request form – Medicare (Oregon)	View source
541-225-3625	Prior Authorization, Medical Management	All	N/A	Medical prior authorization – Oregon \| Health Services fax line for providers in Oregon (medical management/utilization management)	View source
541-225-3643	Provider Services, Credentialing Enrollment	All	N/A	ProviderNet / Provider Services fax \| Oregon contracting fax	View source

Mailing Addresses

3 rows

Contact	Purpose	Line of Business	Hours	Notes	Source
PacificSource Commercial, PO Box 7068, Springfield, OR 97475-0068	Claims Submission	Commercial	N/A	Paper claims submission address for PacificSource Commercial medical claims	View source
PacificSource Community Solutions, PO Box 7068, Springfield, OR 97475-0068	Claims Submission	Medicaid	N/A	Paper claims submission address for PacificSource Community Solutions (Medicaid) medical claims	View source
PacificSource Health Plans, Attn: Claims Department, PO Box 7068, Springfield, OR 97475-0068	Claims Submission, Prior Authorization	All	N/A	Paper claims submission address for PacificSource Health Plans / PacificSource Commercial and Medicaid (Community Solutions); also listed as general claims department address \| Medical prior authorization mailing address	View source

Email

9 rows

Contact	Purpose	Line of Business	Hours	Notes	Source
ORcontracting@PacificSource.com	Credentialing Enrollment	Commercial	N/A	Oregon contracting email	View source
MTcontracting@PacificSource.com	Credentialing Enrollment	Commercial	N/A	Montana contracting email	View source
IDcontracting@PacificSource.com	Credentialing Enrollment	Commercial	N/A	Idaho contracting email	View source
Credentialing@PacificSource.com	Credentialing Enrollment	All	N/A	Provider credentialing email from Provider Resource Center / network contact list	View source
MedicareCS@PacificSource.com	Dental	Medicare	N/A	Dental providers – Medicare dental claims and prior authorization	View source
Dental@PacificSource.com	Dental	Commercial	N/A	Dental providers – commercial dental claims and prior authorization	View source
HealthServices@PacificSource.com	Prior Authorization	All	N/A	Medical prior authorization – Health Services Department	View source
ProviderRelationsRep@PacificSource.com	Provider Services	All	N/A	Provider relations email for PacificSource Health Plans	View source
ProviderNet@PacificSource.com	Provider Services	All	N/A	ProviderNet / Provider Services email	View source

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Where this data comes from

Every contact in this directory comes from documents the payers publish themselves, such as provider manuals, quick reference guides, and contact pages, and each payer page shows when its contacts were last verified. You can see all of our data sources and how we process them.

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