Neighborhood Health Plan of Rhode Island Contact Directory
11 contact channels across 4 types (Email, Fax, Mailing Address, Phone) for claims, prior authorization, provider services, and more.
Last verified Aug 25, 2026 from the payer's published directories.
Phone
4 rows
| Contact | Purpose | Line of Business | Hours | Notes | Source |
|---|---|---|---|---|---|
| 800-459-6019 | Pharmacy | Medicaid | N/A | Number is titled Provider Services and used for verbal pharmacy coverage / prior authorization requests by prescribers - Pharmacy coverage / prior authorization requests submitted verbally – Medicaid | View source |
| 844-812-6896 | Pharmacy | Medicare | N/A | Number is titled Provider Services and used for verbal pharmacy coverage / prior authorization requests by prescribers - Pharmacy coverage / prior authorization requests submitted verbally – Neighborhood INTEGRITY for Duals / Neighborhood Dual CONNECT | View source |
| 855-321-9244 | Pharmacy | Commercial | N/A | Number is titled Provider Services and used for verbal pharmacy coverage / prior authorization requests by prescribers - Pharmacy coverage / prior authorization requests submitted verbally – Commercial | View source |
| 800-963-1001 | Provider Services | All | N/A | Provider Services phone line referenced in a commercial migration notice. | View source |
Fax
4 rows
| Contact | Purpose | Line of Business | Hours | Notes | Source |
|---|---|---|---|---|---|
| 401-709-7005 | Appeals Disputes | All | N/A | Appeals/grievances fax appears on the member grievance and appeals page; no provider-specific appeals fax was found in the retrieved sources. - grievances and appeals department | View source |
| 855-829-2875 | Pharmacy | Medicare | N/A | Pharmacy benefit prior authorization fax – Neighborhood INTEGRITY for Duals and Neighborhood Dual CONNECT members | View source |
| 866-423-0945 | Pharmacy | Medicaid | N/A | Pharmacy benefit prior authorization fax – Medicaid members | View source |
| 401-459-6023 | Prior Authorization, Medical Management | All | N/A | Medical prior authorization / utilization management fax for all product lines | Utilization Management fax – medical management/prior authorization for all product lines | View source |
Mailing Addresses
2 rows
| Contact | Purpose | Line of Business | Hours | Notes | Source |
|---|---|---|---|---|---|
| Neighborhood Health Plan of Rhode Island, Grievances and Appeals Department, 910 Douglas Pike, Smithfield, RI 02917 | Appeals Disputes, Prior Authorization, Medical Management | All | N/A | Appeals/grievances mailing address appears on the member grievance and appeals page; no provider-specific appeals address was found in the retrieved sources. - grievances and appeals department | Medical prior authorization / utilization management mailing address for all product lines | Utilization Management mailing address – medical management/prior authorization for all product lines | View source |
| Neighborhood Health Plan of Rhode Island, Attention: Claims Department, P.O. Box 28259, Providence, RI 02908-3700 | Claims Submission | All | N/A | Paper claims submission address. | Paper claims submission address appears without the Attention line in the provider quick reference guide. | View source |
1 rows
| Contact | Purpose | Line of Business | Hours | Notes | Source |
|---|---|---|---|---|---|
| EDISupport@nhpri.org | Edi Electronic Claims | All | N/A | For clearinghouse issues with electronic claim submission. | View source |
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Sources
Where this data comes from
Every contact in this directory comes from documents the payers publish themselves, such as provider manuals, quick reference guides, and contact pages, and each payer page shows when its contacts were last verified. You can see all of our data sources and how we process them.
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