Nascentia Health Contact Directory
15 contact channels across 4 types (Email, Fax, Mailing Address, Phone) for claims, prior authorization, provider services, and more.
Last verified Sep 2, 2026 from the payer's published directories.
Phone
5 rows
| Contact | Purpose | Line of Business | Hours | Notes | Source |
|---|---|---|---|---|---|
| 315-477-9365 | Appeals Disputes | Medicare | N/A | Claim Appeals phone – Medicare Advantage plans | View source |
| 315-477-9509 | Claims Status | Medicare | N/A | Claims Customer Service – Medicare Advantage plans | View source |
| 888-477-0090 | Prior Authorization | Medicare | N/A | Nascentia Health Plus Medicare Advantage – Referrals and Authorization Department for all medical prior authorizations | View source |
| 888-477-4663 | Prior Authorization, Medical Management, General | All | N/A | Nascentia Health Plus Medicare Advantage – Referrals and Authorization Department (alternate phone listed in provider materials) | Nascentia Health Plus Medicare Advantage – Utilization Management / inpatient authorization and radiology services (UM phone shared with authorization department) | Nascentia Health main office – general contact line for Nascentia Health (not plan-specific; can route to appropriate department, including provider-related inquiries) | View source |
| 315-477-9280 | Provider Services, Credentialing Enrollment | Medicare, Medicaid | N/A | Provider Relations – Medicare Advantage plans | Nascentia Health Options MLTC – Questions regarding provider contact information updates and provider relations | View source |
Fax
2 rows
| Contact | Purpose | Line of Business | Hours | Notes | Source |
|---|---|---|---|---|---|
| 315-671-5129 | Credentialing Enrollment | Medicaid | N/A | Nascentia Health Options MLTC – Fax for submitting provider contact information update forms to Provider Relations | View source |
| 315-870-7788 | Prior Authorization | Medicare | N/A | Nascentia Health Plus Medicare Advantage – Outpatient authorizations fax | View source |
Mailing Addresses
6 rows
| Contact | Purpose | Line of Business | Hours | Notes | Source |
|---|---|---|---|---|---|
| Nascentia Health Options, P.O. Box 22008, Tampa, FL 33622-2008 | Claims Submission | Medicaid, Medicare | N/A | Paper claims – Nascentia Health Options Managed Long-Term Care | Paper claims – Medicare Advantage Nascentia Health Plus (some materials list PO Box 22008, Tampa, FL 33622-2008; others list PO Box 1479, Fort Washington, PA 19034 – verify current address with payer) | View source |
| Nascentia Health Plus, PO Box 1479, Fort Washington, PA 19034 | Claims Submission | Medicare | N/A | Paper claims – Medicare Advantage Nascentia Health Plus (older provider manual listing; verify current address with payer) | View source |
| Nascentia Health, PO Box 981814, El Paso, TX 79998-1814 | Claims Submission | Medicare | N/A | Paper claims – Medicare Advantage plans | View source |
| Nascentia Health Options, Attn: Provider Relations Department, 1050 West Genesee Street, Syracuse, NY 13204-221 | Credentialing Enrollment | Medicaid | N/A | Nascentia Health Options MLTC – Mailing address for Provider Relations Department (contact information updates, provider relations correspondence) | View source |
| Nascentia Health Options, Attn: Provider Relations Department, 1050 West Genesee Street, Syracuse, NY 13204-2215 | Credentialing Enrollment, Appeals Disputes | Medicaid, Medicare | N/A | Nascentia Health Options MLTC – Mailing address for Provider Relations Department (contact information updates, provider relations correspondence) | Reconsideration Requests / Claim Appeals – Medicare Advantage plans | View source |
| Nascentia Health – Main Office, 1050 West Genesee St., Syracuse, NY 13204 | General | All | N/A | Nascentia Health main office mailing address | View source |
2 rows
| Contact | Purpose | Line of Business | Hours | Notes | Source |
|---|---|---|---|---|---|
| providerrelations@477home.org | Credentialing Enrollment | Medicaid | N/A | Nascentia Health Options MLTC – Provider Relations Department for contact information updates and provider enrollment/relations | View source |
| providerrelations@nascentiahealth.org | Provider Services | Medicare | N/A | Provider Relations – Medicare Advantage plans | View source |
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Sources
Where this data comes from
Every contact in this directory comes from documents the payers publish themselves, such as provider manuals, quick reference guides, and contact pages, and each payer page shows when its contacts were last verified. You can see all of our data sources and how we process them.
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