MotivHealth Contact Directory
6 contact channels across 3 types (Fax, Mailing Address, Phone) for claims, prior authorization, provider services, and more.
Last verified Aug 25, 2026 from the payer's published directories.
Phone
3 rows
| Contact | Purpose | Line of Business | Hours | Notes | Source |
|---|---|---|---|---|---|
| 844-234-4472 | Claims Status, Eligibility Benefits, Prior Authorization, Provider Services, Appeals Disputes, Medical Management | All | N/A | Provider/customer service line listed in the provider billing and claims administration manual; used for claims status inquiries. | Provider/customer service line listed in the provider billing and claims administration manual; used for eligibility and benefits questions and general provider assistance. | Provider/customer service line listed in the provider billing and claims administration manual. | Customer service line published on the provider appeal form for provider appeal requests. - Preauthorization phone number for physicians to initiate all medical prior authorizations | provider relations / personal health assistants | provider appeal requests | Listed under MEDICAL contact for MotivHealth Insurance Company | View source |
| 385-247-1030 | Pharmacy | All | N/A | PHARMACY contact for MotivHealth Insurance Company | View source |
| 385-308-4410 | Provider Services | All | N/A | Provider Services contact for questions regarding billing and claims administration | View source |
Fax
1 rows
| Contact | Purpose | Line of Business | Hours | Notes | Source |
|---|---|---|---|---|---|
| 844-533-1289 | Appeals Disputes | All | N/A | Fax number for submitting the completed provider appeal request form. - provider appeal requests | View source |
Mailing Addresses
2 rows
| Contact | Purpose | Line of Business | Hours | Notes | Source |
|---|---|---|---|---|---|
| MotivHealth Appeals Department, PO Box 709718, Sandy, UT 84070-9718 | Appeals Disputes, Claims Submission | All | N/A | Appeals department mailing address published in the provider billing and claims administration manual and provider appeal form. | Paper claims mailing address published in the provider billing and claims administration manual. - provider appeals department | View source |
| 10421 S Jordan Gateway, Ste. 300, South Jordan, UT 84095 | General | All | N/A | Corporate office address for MotivHealth Insurance Company | View source |
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Sources
Where this data comes from
Every contact in this directory comes from documents the payers publish themselves, such as provider manuals, quick reference guides, and contact pages, and each payer page shows when its contacts were last verified. You can see all of our data sources and how we process them.
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