Molina Healthcare Contact Directory
52 contact channels across 4 types (Email, Fax, Mailing Address, Phone) for claims, prior authorization, provider services, and more.
Last verified Aug 25, 2026 from the payer's published directories.
Phone
23 rows
| Contact | Purpose | Line of Business | Hours | Notes | Source |
|---|---|---|---|---|---|
| 888-665-4621 | Claims Status | Marketplace | N/A | California Marketplace Claims phone (provider-facing) | View source |
| 855-322-4082 | Claims Status | Medicaid | N/A | Washington Medicaid Claims phone listed in claims contact table | View source |
| 855-322-4076 | Claims Status, Provider Services, Pharmacy, Medical Management | All | N/A | Florida Medicaid Claims Department phone listed with claims mailing address | Florida Medicaid/Marketplace – Provider Services phone (Quick Reference Guide) | Florida Medicaid – obtain prior authorization/medication exception request forms (drug PA procedure page) | Florida – Utilization Management (Prior Authorizations, Case Management) | View source |
| 888-308-2508 | Dental | Commercial | N/A | New York Marketplace – dental provider services (DentaQuest – dental delegated vendor) | View source |
| 855-322-4077 | Eligibility Benefits | Medicaid | N/A | Michigan Medicaid – automated phone system for eligibility and PA questions | View source |
| 866-472-4585 ext. 752211 | Pharmacy | Medicaid | N/A | Florida – Molina Pharmacy (CVS Caremark prior authorizations; PBM delegated) | View source |
| 800-364-6331 | Pharmacy | Commercial | N/A | New York Marketplace – retail drugs only pharmacy help desk | View source |
| 800-614-8207 | Prior Authorization | Medicaid | N/A | Virginia Cardinal Care Managed Care – LTSS prior authorizations | View source |
| 877-872-4716 | Prior Authorization | Commercial | N/A | New York Marketplace – prior authorization assistance and inquiries (J codes and home infusion) | View source |
| 877-708-2116 | Prior Authorization | Medicaid | N/A | Ohio MyCare Ohio Opt-In – general prior authorization phone | View source |
| 866-449-6843 | Prior Authorization | Medicaid | N/A | Ohio Medicaid/MyCare Ohio Opt-Out – prior authorization phone | View source |
| 866-210-1523 | Prior Authorization | Medicaid | N/A | Virginia Cardinal Care Managed Care – physical health inpatient prior authorizations | View source |
| 855-769-2116 | Prior Authorization | Medicaid | N/A | Virginia Cardinal Care Managed Care – physical health outpatient prior authorizations | View source |
| 855-322-4079 | Prior Authorization | Medicare | N/A | Ohio Medicare/MyCare – Utilization Management phone (dual line noted in contact us page) | View source |
| 844-826-4335 | Prior Authorization | Medicaid | N/A | Mississippi Medicaid – prior authorizations phone | View source |
| 833-322-1061 | Prior Authorization | Marketplace | N/A | Ohio Marketplace – prior authorization phone | View source |
| 844-557-8434 | Prior Authorization, Medical Management | Medicaid | N/A | California Medicaid – Healthcare Services department for prior authorizations | California Medicaid – Utilization Management (UM) phone listed under Non‑Participating Providers | View source |
| 855-322-4080 | Prior Authorization, Provider Services | Medicaid | N/A | Texas Medicaid/CHIP – prior authorization assistance | Texas Medicaid Provider Services/Relations line; provider information page notes this line is for claims, complaints, appeals, eligibility, benefits, UM, prior auth, referrals | View source |
| 844-782-2678 | Prior Authorization, Provider Services, Medical Management | Medicaid | N/A | Nebraska Medicaid – prior authorizations (Healthcare Services department) | Nebraska Medicaid Provider Contact Center; used for claims inquiries, demographic changes, panel inquiries and general questions | Nebraska Medicaid – Healthcare Services department for prior authorizations (UM/medical management) | View source |
| 855-322-4075 | Provider Services | Marketplace | N/A | California Marketplace Provider Services line | View source |
Showing 1–20 of 23
Fax
19 rows
| Contact | Purpose | Line of Business | Hours | Notes | Source |
|---|---|---|---|---|---|
| 562-499-6117 | Claims Status | Marketplace | N/A | California Marketplace Claims fax | View source |
| 262-241-7379 | Dental | Commercial | N/A | New York Marketplace – dental claims/payment issues fax (DentaQuest) | View source |
| 262-834-3450 | Dental | Commercial | N/A | New York Marketplace – all other dental fax (DentaQuest) | View source |
| 262-834-3589 | Dental | Commercial | N/A | New York Marketplace – dental claims to be processed fax (DentaQuest) | View source |
| 866-472-9509 | Medical Management | Medicare | N/A | Florida Medicare – Utilization Management prior authorizations and case management fax | View source |
| 800-526-8196 | Medical Management | Medicaid | N/A | California Medicaid – Utilization Management (UM) fax listed under Non‑Participating Providers | View source |
| 866-440-9791 | Medical Management | Medicaid | N/A | Florida MMA/LTC/Marketplace – Utilization Management prior authorizations and case management fax | View source |
| 844-834-2152 | Prior Authorization | Medicare | N/A | Ohio Medicare/MyCare Ohio Opt-In Inpatient – prior authorization fax | View source |
| 844-207-1622 | Prior Authorization | Medicaid | N/A | Mississippi Medicaid – inpatient requests prior authorization fax | View source |
| 844-207-1620 | Prior Authorization | Medicaid | N/A | Mississippi Medicaid – all non‑inpatient prior authorization fax | View source |
| 833-994-1960 | Prior Authorization | Medicaid | N/A | Texas Medicaid/CHIP – inpatient admissions prior authorization fax | View source |
| 866-449-6843 | Prior Authorization | Medicaid | N/A | Ohio Medicaid/MyCare – prior authorization fax listed on service request form | View source |
| 833-832-1015 | Prior Authorization | Medicaid | N/A | Nebraska Medicaid – prior authorization request form fax | View source |
| 844-251-1450 | Prior Authorization | Medicare | N/A | Texas Medicare/MMP – outpatient services prior authorization fax | View source |
| 844-251-1451 | Prior Authorization | Medicaid | N/A | Ohio MyCare Ohio Opt-In Outpatient – prior authorization fax | View source |
| 866-420-3639 | Prior Authorization | Medicaid | N/A | Texas Medicaid/CHIP – outpatient services prior authorization fax | View source |
| 844-823-5479 | Prior Authorization, Pharmacy | Commercial | N/A | New York Marketplace – prior authorization assistance fax (J codes and home infusion) | New York Marketplace – retail drugs only pharmacy prior authorization/requests fax | View source |
| 562-951-1529 | Provider Services | Marketplace | N/A | California Marketplace Provider Services fax | View source |
| 562-499-0719 | Provider Services | Medicaid | N/A | Florida Provider Services fax | View source |
Mailing Addresses
6 rows
| Contact | Purpose | Line of Business | Hours | Notes | Source |
|---|---|---|---|---|---|
| Molina Healthcare of New York, Inc., Attention: Appeals and Grievances Department, 2900 Exterior Street, Suite 202, Bronx, New York 10463 | Appeals Disputes | Medicaid | N/A | New York Medicaid Appeals and Grievances Department mailing address | View source |
| Molina Healthcare of Mississippi, Inc., PO Box 22618, Long Beach, CA 90801 | Claims Submission | Medicaid | N/A | Paper claims mailing for Mississippi; Claims Provider Tip Sheet | View source |
| Molina Healthcare of Florida, Inc., Attention: Claims, PO Box 22812, Long Beach, CA 90801 | Claims Submission | Marketplace, Medicaid | N/A | Paper claims mailing for Florida Marketplace plans; provider manual | Paper claims mailing for Florida Medicaid; address listed for CMS-1500 and UB-04 hard copy claims | View source |
| Molina Healthcare of California, PO Box 22702, Long Beach, CA 90801 | Claims Submission | Marketplace | N/A | Paper claims mailing for California Marketplace plans; provider manual | View source |
| Molina Healthcare of South Carolina, Inc., PO Box 22664, Long Beach, CA 90801 | Claims Submission | Marketplace | N/A | Paper claims mailing for South Carolina Marketplace plans; provider manual | View source |
| Molina Healthcare of Washington, PO Box 22612, Long Beach, CA 90801 | Claims Submission | Medicaid | N/A | Paper claims mailing for Washington Medicaid; claims contact table | View source |
4 rows
| Contact | Purpose | Line of Business | Hours | Notes | Source |
|---|---|---|---|---|---|
| MHMProviderServicesMailbox@molinahealthcare.com | Prior Authorization | Medicaid | N/A | Michigan – questions regarding PA requirements (Provider Services department) | View source |
| NEProviderRelations@MolinaHealthcare.com | Provider Services | Medicaid | N/A | Nebraska Medicaid general Provider Relations inquiries | View source |
| MHTXProviderServices@MolinaHealthcare.com | Provider Services | Medicaid | N/A | Texas Provider Services email for claims, complaints and appeals, eligibility, benefits, UM, prior auth, referrals | View source |
| IAProviderRelations@MolinaHealthcare.com | Provider Services | Medicaid | N/A | Iowa Medicaid – Provider Relations Team email | View source |
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Sources
Where this data comes from
Every contact in this directory comes from documents the payers publish themselves, such as provider manuals, quick reference guides, and contact pages, and each payer page shows when its contacts were last verified. You can see all of our data sources and how we process them.
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