Moda Health Contact Directory
18 contact channels across 4 types (Email, Fax, Mailing Address, Phone) for claims, prior authorization, provider services, and more.
Last verified Aug 25, 2026 from the payer's published directories.
Phone
9 rows
| Contact | Purpose | Line of Business | Hours | Notes | Source |
|---|---|---|---|---|---|
| 855-294-1668 | Appeals Disputes | All | N/A | Customer service representative number listed on Moda Health grievance/appeal form. Member-facing but shown in the same appeal instructions; may be used by providers when working appeals. - Moda Health – customer service number listed on appeal form for questions about complaints/appeals | View source |
| 503-265-5720 | Claims Submission | Medicaid | N/A | Dental Provider Relations – information on billing claims electronically | View source |
| 800-342-0526 | Claims Submission, Claims Status | Medicaid | Monday through Friday 7:30 a.m. to 5:30 p.m. Pacific Time | Customer service line referenced for billing office follow-up and member complaints; site is explicitly provider-facing for ODS Community Dental. - ODS Community Dental – paper and electronic dental claims; EOCCO region | ODS Community Dental (Oregon Dental Service) – claims payment status or if payment disbursement register not received within 45 days | View source |
| 888-374-8905 | Claims Submission, Provider Services | All | N/A | Dental Provider Relations – information on billing claims electronically | Dental Professional Relations – provider-facing questions and support | View source |
| 800-852-5195 | Edi Electronic Claims | Medicaid | N/A | Electronic Data Interchange (EDI) team for questions about submitting claims electronically. - ODS Community Dental – Electronic Data Interchange (EDI) team for electronic claim submission questions | View source |
| 503-228-6554 | Edi Electronic Claims | Medicaid | N/A | Listed as a contact for learning more about EDI electronic claims. - ODS Community Dental – additional EDI contact for electronic claims | View source |
| 888-788-9821 | Medical Management | Medicaid | N/A | EOCCO – Medical/Behavioral Health; includes ODS Health lines used for utilization management in EOCCO | View source |
| 503-765-3521 | Medical Management | Medicaid | N/A | EOCCO – Medical/Behavioral Health; includes ODS Health lines used for utilization management in EOCCO | View source |
| 888-217-2365 | Provider Services | All | N/A | Dental Customer Service – provider inquiries (Delta Dental of Oregon / ODS-related dental products) | View source |
Fax
3 rows
| Contact | Purpose | Line of Business | Hours | Notes | Source |
|---|---|---|---|---|---|
| 866-923-0412 | Appeals Disputes | All | N/A | Alternate fax listed for Moda Health Appeal Unit on grievance/appeal forms. - Moda Health Appeal Unit – alternate fax for complaints/grievances/appeals | View source |
| 503-412-4003 | Appeals Disputes | Medicaid | N/A | Fax listed on ODS OHP complaint form for returning complaint/appeal forms. - ODS Appeal Unit – Oregon Dental Service (OHP complaint/appeal forms) | View source |
| 503-948-5577 | Medical Management | Medicaid | N/A | EOCCO – Medical/Behavioral Health fax | View source |
Mailing Addresses
4 rows
| Contact | Purpose | Line of Business | Hours | Notes | Source |
|---|---|---|---|---|---|
| ODS Appeal Unit, Oregon Dental Service, 601 SW Second Avenue, Portland, OR 97204 | Appeals Disputes | Medicaid | N/A | Mailing address on ODS OHP complaint form for returning appeal forms. - ODS Appeal Unit – Oregon Dental Service (OHP complaint/appeal forms) | View source |
| Moda Health Plan, Inc., Provider Appeal Unit, P.O. Box 40384, Portland, OR 97240 | Appeals Disputes | All | N/A | Provider Appeal Unit mailing address for inquiries and appeals in provider reference material. | Appeal unit mailing address on Moda Health grievance/appeal forms. | Mailing address for written complaints and appeals. - Moda Health Plan, Inc. – Provider Appeal Unit (provider claim inquiries and appeals) | Moda Health – Appeal Unit mailing address for complaints/grievances/appeals | ODS Community Dental – complaints and appeals mailing address | ODS Community Dental – dental complaints and appeals mailing address | View source |
| ODS Community Dental Claims, P.O. Box 40384, Portland, OR 97204 | Claims Submission | Medicaid | N/A | Mailing address for paper dental claims submission. - ODS Community Dental – paper dental claims | ODS Dental Claims – OHP dental claims | View source |
| Delta Dental of Oregon Dental Claims, 601 SW Second Ave., Portland, OR 97204 | Claims Submission | Commercial | N/A | Dental claims submission address from ODS Dental Provider Handbook. - Delta Dental of Oregon (Oregon Dental Service) – dental claims mailing address | View source |
2 rows
| Contact | Purpose | Line of Business | Hours | Notes | Source |
|---|---|---|---|---|---|
| edigroup@modahealth.com | Edi Electronic Claims | Medicaid | N/A | Email listed for Electronic Data Interchange (EDI) team for electronic claims. - ODS Community Dental – EDI group email for electronic claim submission questions | View source |
| dpror@deltadentalor.com | Provider Services | All | N/A | Dental Professional Relations – provider-facing email contact | View source |
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Sources
Where this data comes from
Every contact in this directory comes from documents the payers publish themselves, such as provider manuals, quick reference guides, and contact pages, and each payer page shows when its contacts were last verified. You can see all of our data sources and how we process them.
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