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    OpenPayerToolsPayer Contact DirectoryMichigan Conference of Teamsters Welfare Fund

    Michigan Conference of Teamsters Welfare Fund Contact Directory

    12 contact channels across 4 types (Email, Fax, Mailing Address, Phone) for claims, prior authorization, provider services, and more.

    Last verified Sep 2, 2026 from the payer's published directories.

    Phone

    8 rows

    ContactPurposeLine of BusinessHoursNotesSource
    800-762-2382Behavioral HealthAllN/AFor prior authorization of inpatient mental health and substance use disorder treatment, providers must call Blue Cross Blue Shield of Michigan. - Inpatient mental health and substance use disorder treatmentView source
    800-572-7687Claims Status, Eligibility Benefits, GeneralAllMonday through Friday, 8:30 a.m. to 5:45 p.m. Eastern TimeMember Services Call Center – toll-free; used to verify eligibility for benefits and determine status of claims | Member Services Call Center toll-free number for verification of eligibility, benefits, and claim status; also referenced for claim-related questions | Member Services Call Center toll-free line; site notes this line for questions or concerns - To verify eligibility for benefits or determine status of claim | For verification of eligibility, benefits, or to determine status of a claim | Member Services Call CenterView source
    313-964-2400Claims Status, Eligibility Benefits, Provider Services, Medical Management, GeneralAllMonday through Friday, 8:30 a.m. to 5:45 p.m. Eastern TimeMember Services Call Center – used to verify eligibility for benefits and determine status of claims | Member Services Call Center for verification of eligibility, benefits, and claim status; also referenced for claim-related questions | General plan office phone number listed with plan address | Phone number listed for Utilization Review Department on authorization request forms | Member Services Call Center hours; site notes this line for questions or concerns - To verify eligibility for benefits or determine status of claim | For verification of eligibility, benefits, or to determine status of a claim | Welfare Fund office/Member Services Department | Utilization Review Department phone for authorization requests | Member Services Call CenterView source
    800-237-2767PharmacyAllN/APrior authorization can be obtained by having the physician contact CVS/Caremark. - Pharmacy prior authorizationView source
    800-626-3046PharmacyAllN/AThe plan states that for proton pump inhibitor treatment greater than 90 days per one-year period, providers must call CVS/Caremark. - PPI or generic PPI treatment greater than 90 days per one-year periodView source
    888-727-0495PharmacyAllN/AFor prescription drug matters and pharmacy claims/services, the plan directs providers to CVS/Caremark Mail Service and Retail Pharmacy. - Prescription drug matters; mail service and retail pharmacyView source
    800-572-7687 ext. 478Prior AuthorizationAllMonday-FridayUtilization Review Department. Listed in the plan document as the Fund’s Utilization Review Department for prior authorization-related matters. - Utilization Review Department; prior authorization of certain servicesView source
    800-810-2583Prior AuthorizationAllN/AFor prior authorization of non-emergent outpatient CT scans, echocardiography services, MRIs, PET scans, in-lab sleep studies, and nuclear cardiology, providers in Michigan must call BCBSM. - Non-emergent outpatient imaging and related services; Michigan providersView source

    Fax

    2 rows

    ContactPurposeLine of BusinessHoursNotesSource
    313-964-2442GeneralAllN/AGeneral fax number for MCTWF; used for correspondence - Fax for correspondence to MCTWFView source
    313-496-2939Medical ManagementAllN/AFax number for Utilization Review Department to return completed authorization forms with supporting records - Fax for Utilization Review Department authorization requestsView source

    Mailing Addresses

    1 rows

    ContactPurposeLine of BusinessHoursNotesSource
    MCTWF, 2700 Trumbull Avenue, Detroit, Michigan 48216General, Claims Submission, Appeals DisputesAllN/AGeneral mailing address; contact page instructs all correspondence be addressed or faxed here with participant’s contract number | Address for Benefit Recovery Department as listed on an agreement form | Address given in SPD for submitting claim forms | Plan office address listed in the SPD; used for claim forms and plan correspondence. | Address for submitting appeals; form instructs sending appeal to this address Attention: Appeals Department | SPD general plan contact address with phone listed - General correspondence address for MCTWF | Benefit Recovery Department mailing address | Submit claim forms (paper claims) to this address | Plan correspondence/claim forms | Participant benefit claim appeals mailing address | Plan office addressView source

    Email

    1 rows

    ContactPurposeLine of BusinessHoursNotesSource
    AppealsMail@mctwf.orgAppeals DisputesAllN/AEmail address for submitting appeals as listed on Participant Claim Appeal Form - Email for claim appeals submissionsView source

    Trek Health ingests and normalizes Transparency in Coverage data and payer policy updates to give provider organizations a clear view of how commercial reimbursement behaves across markets, payers, and services. Our platform transforms raw payer disclosures into structured intelligence that supports contract evaluation, payer negotiations, and service line strategy. By combining market benchmarks with ongoing policy visibility, Trek helps teams identify variability, risk, and opportunity in commercial reimbursement. The result is faster insight, stronger negotiating positions, and more informed financial decisions.

    More from Michigan Conference of Teamsters Welfare Fund

    • All Michigan Conference Of Teamsters Welfare Fund policy updates

    More from Michigan Conference of Teamsters Welfare Fund

    • All Michigan Conference Of Teamsters Welfare Fund policy updates

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    Every contact in this directory comes from documents the payers publish themselves, such as provider manuals, quick reference guides, and contact pages, and each payer page shows when its contacts were last verified. You can see all of our data sources and how we process them.

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