Medica Contact Directory

16 contact channels across 4 types (Email, Fax, Mailing Address, Phone) for claims, prior authorization, provider services, and more.

Last verified Aug 25, 2026 from the payer's published directories.

Phone

3 rows

Contact	Purpose	Line of Business	Hours	Notes	Source
608-827-4432	Claims Status	All	N/A	Number referenced for claims-related contacts in provider manual snippet. - Claims Manager – claims-related inquiries	View source
800-356-7344 ext. 4432	Claims Status	All	N/A	Toll-free extension for Claims Manager in provider manual. - Claims Manager – claims-related inquiries	View source
800-987-2459	Medical Management	All	N/A	Used in Medica coverage/UM resource guide for utilization management and clinical appeals, including inpatient notifications - Utilization Management and Clinical Appeals; also listed for SNF admissions	View source

Fax

5 rows

Contact	Purpose	Line of Business	Hours	Notes	Source
952-992-3556	Medical Management	All	N/A	Fax listed on Medica coverage/UM resource guide for care management and prior authorization submissions - Care management – prior authorization and care coordination submissions	View source
952-992-3221	Medical Management	All	N/A	Fax destination on Medica coverage/UM resource guide for inpatient admission notifications - Admissions intake – inpatient admission notification	View source
608-252-0814	Pharmacy	Commercial	N/A	Fax destination for medical benefit pharmacy prior authorization in provider quick reference - Medical benefit pharmacy prior authorization – Pharmacy Department fax	View source
952-992-2396	Prior Authorization	Commercial	N/A	Fax in provider quick reference used for medical management/prior authorization forms - Medical prior authorization fax – Medica (formerly WellFirst Health) plans	View source
608-252-0830	Prior Authorization	Commercial	N/A	Fax from Medica Employee Health Plan general prior authorization form - Medica Employee Health Plan – outpatient/general prior authorization form fax destination	View source

Mailing Addresses

5 rows

Contact	Purpose	Line of Business	Hours	Notes	Source
Medica, Route CP595, P.O. Box 9310, Minneapolis, MN 55440-9310	Appeals Disputes	All	N/A	Grievance and appeals correspondence address from provider manual. - Grievance and appeals mailing address	View source
Medica Advantage plans: mail to the address listed on the back of the Member ID card	Claims Submission	Medicare	N/A	Paper claims mailing address for Medica Advantage plans indicated to be printed on back of member ID card; specific address not listed in source, so only instruction noted here. - Medica Advantage plans – use address listed on back of member ID card	View source
Medica - Claims, PO Box 852159, Richardson, TX 75085-2159	Claims Submission	Medicare	N/A	Medica Advantage Quick Reference lists claims mailing address for medical claims with payer ID 39113. - Medica Advantage medical claims (Payer ID 39113)	View source
Medica, PO Box 211404, Eagan, MN 55121	Claims Submission	All	N/A	Paper claims submission address for Medica plans per provider quick reference by payer ID.	View source
Medica, PO BOX 56099, Madison, WI 53705-9399	General	All	N/A	General Medica mailing address appearing in provider information document.	View source

Email

3 rows

Contact	Purpose	Line of Business	Hours	Notes	Source
caremanagement@medica.com	Medical Management	All	N/A	Email listed on Medica coverage/UM resource guide for care management and prior authorization submissions - Care management – prior authorization and care coordination submissions	View source
admissionsintake@medica.com	Medical Management	All	N/A	Listed on Medica coverage/UM resource guide for inpatient admission notifications - Admissions intake – inpatient admission notification	View source
ifbhealthmanagement@medica.com	Prior Authorization	Commercial	N/A	Email in provider quick reference for medical management/prior authorization submissions - Medical prior authorization email – Medica (formerly WellFirst Health) plans	View source

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Where this data comes from

Every contact in this directory comes from documents the payers publish themselves, such as provider manuals, quick reference guides, and contact pages, and each payer page shows when its contacts were last verified. You can see all of our data sources and how we process them.

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