McLaren Health Plan Contact Directory

17 contact channels across 4 types (Email, Fax, Mailing Address, Phone) for claims, prior authorization, provider services, and more.

Last verified Aug 25, 2026 from the payer's published directories.

Phone

8 rows

Contact	Purpose	Line of Business	Hours	Notes	Source
888-327-0671	Claims Status, Eligibility Benefits, Prior Authorization, Medical Management, General	All	Hours: 7:30 a.m. - 5:30 p.m., Monday-Friday (per welcome packet). \| Monday-Friday, 8 a.m. - 6 p.m. \| Monday-Friday, 8:30 a.m. - 6 p.m.	Customer Service line available to assist with claims, benefits, eligibility, authorizations and coordination of benefit inquiries. \| Customer Service line used for eligibility and benefits inquiries. \| Medical Management staff available 24-hours-a-day toll-free; representatives available Monday-Friday 8 a.m.-6 p.m. \| Customer Service line available to assist providers with claims, benefits, eligibility, authorizations and coordination of benefit inquiries. - Providers directed to call for claims inquiries; also handles benefits, eligibility and authorizations. \| Available to assist with benefits and eligibility inquiries. \| Urgent requests for preauthorization to Medical Management – providers \| Medical Management line for members and providers, including prior authorization/UM inquiries. \| Available to members and providers.	View source
711	General	All	Monday-Friday, 8:30 a.m. - 6 p.m.	TTY line associated with main customer service number. - TTY for members and providers.	View source
810-600-7959	Prior Authorization	Medicaid	N/A	Medicaid and Healthy Michigan provider preauthorization line	View source
810-600-7966	Prior Authorization	Commercial	N/A	HMO Commercial / Community, POS Commercial / Community, and Health Advantage provider preauthorization line	View source
833-358-2404	Prior Authorization	Medicare	N/A	McLaren Medicare provider preauthorization line	View source
855-331-8384	Prior Authorization	Medicare	N/A	Medicare preauthorization/precertification/general prior authorization – providers	View source
855-377-3653	Prior Authorization	Medicare	N/A	Medicare general prior authorization – providers	View source
877-502-1567	Provider Services	All	N/A	Number listed as toll free alternative in provider welcome packet. - Listed with customer service fax in welcome packet header.	View source

Fax

5 rows

Contact	Purpose	Line of Business	Hours	Notes	Source
833-540-8648	Claims Status	All	N/A	Fax for provider claims status requests when using Provider Claims Status Fax Form. - Fax claims status form after first checking status via McLaren CONNECT Provider Portal.	View source
317-822-7323	Prior Authorization	Medicare	N/A	Medicare general prior authorization – providers	View source
317-822-7324	Prior Authorization	Medicare	N/A	Medicare inpatient prior authorization – providers	View source
877-502-1567	Prior Authorization, Provider Services	All	N/A	Fax listed alongside customer service telephone in provider welcome packet. - Submission of referral form / preauthorization requests – providers \| General fax for customer service/provider inquiries per welcome packet.	View source
810-600-7979	Provider Services	All	N/A	General provider fax listed on provider page. - General provider fax; also used for provider changes per provider manual.	View source

Mailing Addresses

1 rows

Contact	Purpose	Line of Business	Hours	Notes	Source
McLaren Health Plan, Inc., P.O. Box 1511, Flint, MI 48501-1511	Claims Submission	All	N/A	Paper claims mailing address referenced in provider welcome packet. \| Paper claims mailing address for McLaren Health Advantage commercial product. \| Paper claims mailing address for McLaren Health Plan when claims are submitted on paper. - All paper claims when not submitted electronically. \| CMS 1500 paper claims for McLaren Health Advantage. \| All paper claims, including coordination of benefits claims, when not submitted electronically.	View source

Email

3 rows

Contact	Purpose	Line of Business	Hours	Notes	Source
MHPCustomerService@mclaren.org	Claims Status	All	N/A	Email for provider claims status requests per provider manual. - Used with Provider Claims Status Fax Form for claims status inquiries after portal.	View source
MedicarePriorAuthorization@mclaren.org	Prior Authorization	Medicare	N/A	Medicare prior authorization requests	View source
MHPProviderServices@mclaren.org	Provider Services, Credentialing Enrollment	All	N/A	Email for provider changes per provider manual. - Submit provider changes using Provider Change Form online or via email. \| Providers interested in applying for participation; Provider Services credentialing contact	View source

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Where this data comes from

Every contact in this directory comes from documents the payers publish themselves, such as provider manuals, quick reference guides, and contact pages, and each payer page shows when its contacts were last verified. You can see all of our data sources and how we process them.

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