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    OpenPayerToolsPayer Contact DirectoryMagellan Healthcare

    Magellan Healthcare Contact Directory

    27 contact channels across 4 types (Email, Fax, Mailing Address, Phone) for claims, prior authorization, provider services, and more.

    Last verified Sep 2, 2026 from the payer's published directories.

    Phone

    9 rows

    ContactPurposeLine of BusinessHoursNotesSource
    877-263-9952Behavioral HealthCommercialN/AMagellan PCP Toolkit – routine, urgent, and emergent behavioral health referrals/consultsView source
    877-263-9870Behavioral HealthCommercialN/AMagellan PCP Toolkit – refer a patient for behavioral health (telephonic consultations with Magellan psychiatrist)View source
    800-788-4005Claims Status, Eligibility Benefits, Provider Services, Credentialing EnrollmentAllN/AProvider Services Line; providers directed to call for questions about claims and payments | National Provider Services Line (quick reference guides direct providers to this line for assistance, including eligibility/benefits questions) | National Provider Services Line for general inquiries, including credentialing and network status | Providers/facilities interested in joining Magellan’s network – call for contracting/credentialing; California-focused contactView source
    800-450-7281 ext. 75890Edi Electronic ClaimsAllN/AMagellan’s EDI Hotline for EDI claims support/assistanceView source
    877-769-9779Medical ManagementMedicaidN/AMagellan of Pennsylvania – Bucks County/Montgomery County Care Management Centers, Provider Services LineView source
    800-424-3711Medical ManagementMedicaidN/AMagellan of Pennsylvania – Cambria County Care Management Centers, Provider Services LineView source
    866-780-3368Medical ManagementMedicaidN/AMagellan of Pennsylvania – Lehigh County/Northampton County Care Management Centers, Provider Services LineView source
    855-202-0983Provider ServicesMedicaidN/AMagellan of Idaho – Providers and OthersView source
    833-396-4310Provider ServicesMedicaidN/AMagellan of Nevada – Nevada Youth and Families, and Provider Services LineView source

    Fax

    3 rows

    ContactPurposeLine of BusinessHoursNotesSource
    888-656-0429Credentialing EnrollmentAllN/AAttn: Network Imaging - MO14 (credentialing/network documents)View source
    888-656-2586Prior AuthorizationMedicaidN/AIdaho Behavioral Health Plan (IBHP) – fax paper treatment requests and retrospective review requests to Magellan for clinical reviewView source
    888-656-1049Provider ServicesAllN/AGeneral provider fax contact option listed on provider contact pageView source

    Mailing Addresses

    12 rows

    ContactPurposeLine of BusinessHoursNotesSource
    Magellan Healthcare, P.O. Box 1899, Maryland Heights, MO 63043Appeals DisputesAllN/ANational provider handbook – address for correspondence/appeals (context suggests general mailing address for claims/appeals)View source
    Magellan Behavioral Health Systems, LLC, PO Box 1959, Maryland Heights, MO 63043Appeals DisputesAllN/AClaims, appeals and complaints – EAP services application mailing addressView source
    Magellan Healthcare, Inc., P.O. Box 1029, Maryland Heights, MO 63043Claims SubmissionAllN/AIdaho behavioral health program – paper claims mailing address | Paper claims mailing address (national provider quick reference guide)View source
    MBH-Cambria, PO Box 2157, Maryland Heights, MO 63043Claims SubmissionMedicaidN/APennsylvania HealthChoices – Cambria County paper claims addressView source
    MBH-Lehigh, PO Box 2127, Maryland Heights, MO 63043Claims SubmissionMedicaidN/APennsylvania HealthChoices – Lehigh County paper claims addressView source
    MBH-Northampton, PO Box 2065, Maryland Heights, MO 63043Claims SubmissionMedicaidN/APennsylvania HealthChoices – Northampton County paper claims addressView source
    MBH-Somerset & Bedford, PO Box 1808, Maryland Heights, MO 63043Claims SubmissionMedicaidN/APennsylvania HealthChoices – Somerset & Bedford Counties paper claims addressView source
    Magellan Healthcare, P.O. Box 1568, Maryland Heights, MO 63043Claims SubmissionCommercialN/AYale quick reference guide – claims mailing addressView source
    Magellan Healthcare, PO Box 2246, Maryland Heights, MO 63043Claims SubmissionCommercialN/ACalifornia quick reference guide – claims mailing addressView source
    Magellan Healthcare, Inc., P.O. Box 1749, Maryland Heights, MO 63043Claims SubmissionMedicaidN/AConnect Nevada Medicaid behavioral health claims mailing addressView source
    MBH-Bucks, PO Box 1715, Maryland Heights, MO 63043Claims SubmissionMedicaidN/APennsylvania HealthChoices – Bucks County paper claims addressView source
    MBH-Montgomery, PO Box 2277, Maryland Heights, MO 63043Claims SubmissionMedicaidN/APennsylvania HealthChoices – Montgomery County paper claims addressView source

    Email

    3 rows

    ContactPurposeLine of BusinessHoursNotesSource
    CaliforniaProvider@MagellanHealth.comCredentialing EnrollmentCommercialN/AProviders/facilities interested in joining Magellan’s network – California providersView source
    EDISupport@magellanhealth.comEdi Electronic ClaimsAllN/AMagellan EDI Support Mail Box for EDI claims support/registrationView source
    NevadaProvider@MagellanHealth.comProvider ServicesMedicaidN/AMagellan of Nevada – provider questions and additional assistanceView source

    Trek Health ingests and normalizes Transparency in Coverage data and payer policy updates to give provider organizations a clear view of how commercial reimbursement behaves across markets, payers, and services. Our platform transforms raw payer disclosures into structured intelligence that supports contract evaluation, payer negotiations, and service line strategy. By combining market benchmarks with ongoing policy visibility, Trek helps teams identify variability, risk, and opportunity in commercial reimbursement. The result is faster insight, stronger negotiating positions, and more informed financial decisions.

    More from Magellan Healthcare

    • All Magellan Healthcare policy updates

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    • All Magellan Healthcare policy updates

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    Sources

    Where this data comes from

    Every contact in this directory comes from documents the payers publish themselves, such as provider manuals, quick reference guides, and contact pages, and each payer page shows when its contacts were last verified. You can see all of our data sources and how we process them.

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