Liberty Advantage Contact Directory
12 contact channels across 4 types (Email, Fax, Mailing Address, Phone) for claims, prior authorization, provider services, and more.
Last verified Sep 2, 2026 from the payer's published directories.
Phone
3 rows
| Contact | Purpose | Line of Business | Hours | Notes | Source |
|---|---|---|---|---|---|
| 711 | Pharmacy | Medicare | N/A | TTY for the Navitus Health Solutions Pharmacy Helpdesk / PBM. - Navitus Health Solutions Pharmacy Helpdesk / PBM | View source |
| 866-270-3877 | Pharmacy | Medicare | N/A | Pharmacy helpdesk / PBM contact for Navitus Health Solutions. The provider portal says to use this for formulary and prior authorization forms. - Navitus Health Solutions Pharmacy Helpdesk / PBM | View source |
| 844-854-6884 | Prior Authorization, Provider Services, Credentialing Enrollment, Medical Management, General | Medicare | N/A | Prior authorization / pre-certification. The provider manual says providers should call this number for prior authorizations. | Provider Services Department; the provider manual says to contact this number if interested in submitting claims electronically. | Credentialing / contracting is handled by the contracting email in the provider portal and the manual says to send completed credentialing documents to this email. | Utilization Management department / medical management. The provider portal lists this as the Utilization Management phone number. | Listed on the provider portal table as Provider and Member Services. - Utilization Management / pre-certification | Also listed on the provider portal as Provider and Member Services. | Credentialing and Contracting | Utilization Management | Provider and Member Services | View source |
Fax
4 rows
| Contact | Purpose | Line of Business | Hours | Notes | Source |
|---|---|---|---|---|---|
| 877-760-3620 | Credentialing Enrollment | Medicare | N/A | Enrollment fax listed on the provider portal. - Enrollment | View source |
| 877-760-3820 | Medical Management | Medicare | N/A | Utilization Management fax number listed on the provider portal. - Utilization Management | View source |
| 877-760-3560 | Prior Authorization | Medicare | N/A | Prior authorization / pre-certification fax. The provider manual says to fax prior authorization requests here. - Utilization Management / pre-certification | View source |
| 877-760-3730 | Provider Services, General | Medicare | N/A | Provider and Member Services fax listed on the provider portal. | Listed on the provider portal table as Provider and Member Services. - Provider and Member Services | View source |
Mailing Addresses
1 rows
| Contact | Purpose | Line of Business | Hours | Notes | Source |
|---|---|---|---|---|---|
| Liberty Medicare Advantage, PO Box 3325, Spring Hill, FL 34611 | Claims Submission | Medicare | N/A | Paper claims mailing address; the provider manual says electronic claims are preferred, but paper claims are accepted. - Liberty Medicare Advantage | View source |
4 rows
| Contact | Purpose | Line of Business | Hours | Notes | Source |
|---|---|---|---|---|---|
| Contracting@LibertyMedicareAdvantage.com | Credentialing Enrollment | Medicare | N/A | Credentialing / contracting email listed on the provider portal; provider manual says completed credentialing documents should be sent here. - Credentialing and Contracting | View source |
| Enrollment@LibertyMedicareAdvantage.com | Credentialing Enrollment | Medicare | N/A | Enrollment email listed on the provider portal. - Enrollment | View source |
| UM@LibertyMedicareAdvantage.com | Prior Authorization, Medical Management | Medicare | N/A | Prior authorization / pre-certification email. The provider manual says providers may email UM here. | Utilization Management email listed on the provider portal. - Utilization Management / pre-certification | Utilization Management | View source |
| LibertyProviderIVR@mirrahealthcare.com | Provider Services, General | Medicare | N/A | Provider and Member Services email listed on the provider portal. | Listed on the provider portal table as Provider and Member Services. - Provider and Member Services | View source |
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Sources
Where this data comes from
Every contact in this directory comes from documents the payers publish themselves, such as provider manuals, quick reference guides, and contact pages, and each payer page shows when its contacts were last verified. You can see all of our data sources and how we process them.
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