Johns Hopkins Health Plans Contact Directory

38 contact channels across 3 types (Fax, Mailing Address, Phone) for claims, prior authorization, provider services, and more.

Last verified Sep 2, 2026 from the payer's published directories.

Phone

10 rows

Contact	Purpose	Line of Business	Hours	Notes	Source
410-424-4839	Behavioral Health	Medicare	N/A	USFHP Provider Manual – Behavioral health contact	View source
410-424-4619	Credentialing Enrollment	All	N/A	Credentialing department or network manager contact for credentialing-related requests or questions	View source
410-424-4710	Edi Electronic Claims	Commercial	N/A	EDI analyst contact for EHP electronic claims payment issues; email also referenced but not fully visible in snippet - EHP EDI Analyst – electronic payment issues	View source
410-424-2602	Medical Management	Medicare	N/A	USFHP Provider Manual – Inpatient authorization	View source
410-424-4480	Medical Management	Medicare	N/A	US Family Health Plan (USFHP) Medical Management line	View source
800-261-2421	Medical Management	Medicare	N/A	US Family Health Plan (USFHP) Medical Management toll-free line	View source
410-424-2603	Medical Management	Medicare	N/A	USFHP Provider Manual – Outpatient authorization/medical review and DME	View source
888-819-1043	Prior Authorization	Medicaid	N/A	Priority Partners – Phone for questions regarding prior authorization (Option 4)	View source
888-895-4998	Provider Services	Medicare	N/A	Advantage MD provider relations and network manager line as shown in provider manual; also referenced for provider questions or concerns - Advantage MD Provider Relations / Network Manager	View source
410-762-5385	Provider Services	Medicare	N/A	Additional Advantage MD Provider Relations contact number listed in provider manual - Advantage MD Provider Relations	View source

Fax

22 rows

Contact	Purpose	Line of Business	Hours	Notes	Source
410-424-2800	Appeals Disputes	Commercial	N/A	Fax for provider claims/payment disputes and correspondence for all Johns Hopkins Health Plans - Provider claims/payment disputes and correspondence	View source
844-699-7762	Behavioral Health	Medicare	N/A	Advantage MD – Inpatient Behavioral Health prior authorization fax	View source
844-363-6772	Behavioral Health	Medicare	N/A	Advantage MD – Outpatient Behavioral Health prior authorization fax	View source
410-424-4891	Behavioral Health	Commercial	N/A	Behavioral Health – EHP (BH EHP)	View source
410-424-4839	Behavioral Health	Medicare	N/A	Behavioral Health – US Family Health Plan (BH USFHP)	View source
410-424-4765	Behavioral Health	Commercial	N/A	Behavioral Health – EHP secured fax (BH EHP Secured)	View source
888-400-4636	Medical Management	Commercial	N/A	Delegated NICU-related utilization management to ProgenyHealth for EHP and Priority Partners - EHP & Priority Partners NICU admission or prior pediatric readmission within 1 year of NICU discharge – fax notification/clinical information to ProgenyHealth	View source
410-424-4603	Medical Management	Medicare	N/A	US Family Health Plan (USFHP) Medical Management fax	View source
410-424-2703	Medical Management	Medicare	N/A	Advantage MD – Post-Acute Facility (SNF/ACIR/LTAC) authorization fax	View source
410-424-4607	Pharmacy	Medicare	N/A	Johns Hopkins Health Plans Pharmacy Review department fax for prior authorization forms (USFHP Member Handbook)	View source
410-424-4037	Pharmacy	Medicare	N/A	Johns Hopkins Health Plans Pharmacy department fax for prior authorization (USFHP pharmacy benefits page)	View source
410-424-2602	Prior Authorization	Medicare	N/A	USFHP Inpatient Medical Review fax	View source
410-424-2603	Prior Authorization	Medicare	N/A	USFHP Outpatient Medical Review fax	View source
410-424-2707	Prior Authorization	Commercial	N/A	EHP & Priority Partners – Outpatient Urgent authorization requests	View source
410-424-2770	Prior Authorization	Commercial	N/A	EHP & Priority Partners – Initial inpatient authorization requests	View source
410-424-4046	Prior Authorization	Commercial	N/A	EHP & Priority Partners – Transplant/Bariatric authorization requests	View source
410-762-5205	Prior Authorization	Commercial	N/A	EHP & Priority Partners – Outpatient Medical authorization requests	View source
410-762-5250	Prior Authorization	Commercial	N/A	Employer Health Programs (EHP) and Priority Partners & USFHP combined authorization request form – DME fax (EHP & Priority Partners)	View source
844-240-1864	Prior Authorization	Medicare	N/A	Advantage MD – Inpatient Medical prior authorization fax	View source
866-212-4756	Prior Authorization	Medicaid	N/A	Priority Partners – Utilization management prior authorization request fax (as shown on Priority Partners prior authorization form)	View source

Showing 1–20 of 22

Mailing Addresses

6 rows

Contact	Purpose	Line of Business	Hours	Notes	Source
Johns Hopkins Health Plans, Attn: Adjustments Department, 7231 Parkway Dr, Ste.100, Hanover, MD 21076	Appeals Disputes	Commercial	N/A	Address for provider claims/payment disputes and correspondence for all Johns Hopkins Health Plans - Provider claims/payment disputes and correspondence	View source
EHP, P.O. Box 4227, Scranton, PA 18505	Claims Submission	Commercial	N/A	EHP paper claims	View source
Johns Hopkins Health Plans, Claims Submission, EDI Payor ID #52123, P.O. Box 830479, Birmingham, AL 35283, Attn: USFHP Claims	Claims Submission	Commercial	N/A	US Family Health Plan claims; more current address detail appears in USFHP provider manual and Maryland quick reference guide - USFHP claims submission	View source
Johns Hopkins Advantage MD, P.O. Box 3537, Scranton, PA 18505	Claims Submission	Medicare	N/A	Advantage MD paper claims	View source
Priority Partners, P.O. Box 4228, Scranton, PA 18505	Claims Submission	Medicaid	N/A	Priority Partners paper claims (date of service 9/1/22 or after)	View source
Johns Hopkins Health Plans, P.O. Box 219960, Kansas City, MO 64121-9960, Attn: USFHP Claims Submission	Claims Submission	Commercial	N/A	USFHP paper claims (older address still shown on claims page)	View source

Phone

10 rows

Contact	Purpose	Line of Business	Hours	Notes	Source
410-424-4839	Behavioral Health	Medicare	N/A	USFHP Provider Manual – Behavioral health contact	View source
410-424-4619	Credentialing Enrollment	All	N/A	Credentialing department or network manager contact for credentialing-related requests or questions	View source
410-424-4710	Edi Electronic Claims	Commercial	N/A	EDI analyst contact for EHP electronic claims payment issues; email also referenced but not fully visible in snippet - EHP EDI Analyst – electronic payment issues	View source
410-424-2602	Medical Management	Medicare	N/A	USFHP Provider Manual – Inpatient authorization	View source
410-424-4480	Medical Management	Medicare	N/A	US Family Health Plan (USFHP) Medical Management line	View source
800-261-2421	Medical Management	Medicare	N/A	US Family Health Plan (USFHP) Medical Management toll-free line	View source
410-424-2603	Medical Management	Medicare	N/A	USFHP Provider Manual – Outpatient authorization/medical review and DME	View source
888-819-1043	Prior Authorization	Medicaid	N/A	Priority Partners – Phone for questions regarding prior authorization (Option 4)	View source
888-895-4998	Provider Services	Medicare	N/A	Advantage MD provider relations and network manager line as shown in provider manual; also referenced for provider questions or concerns - Advantage MD Provider Relations / Network Manager	View source
410-762-5385	Provider Services	Medicare	N/A	Additional Advantage MD Provider Relations contact number listed in provider manual - Advantage MD Provider Relations	View source

Fax

22 rows

Contact	Purpose	Line of Business	Hours	Notes	Source
410-424-2800	Appeals Disputes	Commercial	N/A	Fax for provider claims/payment disputes and correspondence for all Johns Hopkins Health Plans - Provider claims/payment disputes and correspondence	View source
844-699-7762	Behavioral Health	Medicare	N/A	Advantage MD – Inpatient Behavioral Health prior authorization fax	View source
844-363-6772	Behavioral Health	Medicare	N/A	Advantage MD – Outpatient Behavioral Health prior authorization fax	View source
410-424-4891	Behavioral Health	Commercial	N/A	Behavioral Health – EHP (BH EHP)	View source
410-424-4839	Behavioral Health	Medicare	N/A	Behavioral Health – US Family Health Plan (BH USFHP)	View source
410-424-4765	Behavioral Health	Commercial	N/A	Behavioral Health – EHP secured fax (BH EHP Secured)	View source
888-400-4636	Medical Management	Commercial	N/A	Delegated NICU-related utilization management to ProgenyHealth for EHP and Priority Partners - EHP & Priority Partners NICU admission or prior pediatric readmission within 1 year of NICU discharge – fax notification/clinical information to ProgenyHealth	View source
410-424-4603	Medical Management	Medicare	N/A	US Family Health Plan (USFHP) Medical Management fax	View source
410-424-2703	Medical Management	Medicare	N/A	Advantage MD – Post-Acute Facility (SNF/ACIR/LTAC) authorization fax	View source
410-424-4607	Pharmacy	Medicare	N/A	Johns Hopkins Health Plans Pharmacy Review department fax for prior authorization forms (USFHP Member Handbook)	View source
410-424-4037	Pharmacy	Medicare	N/A	Johns Hopkins Health Plans Pharmacy department fax for prior authorization (USFHP pharmacy benefits page)	View source
410-424-2602	Prior Authorization	Medicare	N/A	USFHP Inpatient Medical Review fax	View source
410-424-2603	Prior Authorization	Medicare	N/A	USFHP Outpatient Medical Review fax	View source
410-424-2707	Prior Authorization	Commercial	N/A	EHP & Priority Partners – Outpatient Urgent authorization requests	View source
410-424-2770	Prior Authorization	Commercial	N/A	EHP & Priority Partners – Initial inpatient authorization requests	View source
410-424-4046	Prior Authorization	Commercial	N/A	EHP & Priority Partners – Transplant/Bariatric authorization requests	View source
410-762-5205	Prior Authorization	Commercial	N/A	EHP & Priority Partners – Outpatient Medical authorization requests	View source
410-762-5250	Prior Authorization	Commercial	N/A	Employer Health Programs (EHP) and Priority Partners & USFHP combined authorization request form – DME fax (EHP & Priority Partners)	View source
844-240-1864	Prior Authorization	Medicare	N/A	Advantage MD – Inpatient Medical prior authorization fax	View source
866-212-4756	Prior Authorization	Medicaid	N/A	Priority Partners – Utilization management prior authorization request fax (as shown on Priority Partners prior authorization form)	View source

Showing 1–20 of 22

Mailing Addresses

6 rows

Contact	Purpose	Line of Business	Hours	Notes	Source
Johns Hopkins Health Plans, Attn: Adjustments Department, 7231 Parkway Dr, Ste.100, Hanover, MD 21076	Appeals Disputes	Commercial	N/A	Address for provider claims/payment disputes and correspondence for all Johns Hopkins Health Plans - Provider claims/payment disputes and correspondence	View source
EHP, P.O. Box 4227, Scranton, PA 18505	Claims Submission	Commercial	N/A	EHP paper claims	View source
Johns Hopkins Health Plans, Claims Submission, EDI Payor ID #52123, P.O. Box 830479, Birmingham, AL 35283, Attn: USFHP Claims	Claims Submission	Commercial	N/A	US Family Health Plan claims; more current address detail appears in USFHP provider manual and Maryland quick reference guide - USFHP claims submission	View source
Johns Hopkins Advantage MD, P.O. Box 3537, Scranton, PA 18505	Claims Submission	Medicare	N/A	Advantage MD paper claims	View source
Priority Partners, P.O. Box 4228, Scranton, PA 18505	Claims Submission	Medicaid	N/A	Priority Partners paper claims (date of service 9/1/22 or after)	View source
Johns Hopkins Health Plans, P.O. Box 219960, Kansas City, MO 64121-9960, Attn: USFHP Claims Submission	Claims Submission	Commercial	N/A	USFHP paper claims (older address still shown on claims page)	View source

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