HUSKY Health (Connecticut) Contact Directory
18 contact channels across 4 types (Email, Fax, Mailing Address, Phone) for claims, prior authorization, provider services, and more.
Last verified Sep 2, 2026 from the payer's published directories.
Phone
6 rows
| Contact | Purpose | Line of Business | Hours | Notes | Source |
|---|---|---|---|---|---|
| 877-552-8247 | Appeals Disputes, Behavioral Health | Medicaid | N/A | Behavioral health (CT Behavioral Health Partnership) – provider-facing. | Behavioral Health inpatient authorizations should continue to be directed to CT Behavioral Health Partnership/Carelon Behavioral Health. - Behavioral health provider appeals questions and grievance/complaint line | Behavioral Health inpatient authorizations | View source |
| 855-283-3682 | Dental | Medicaid | N/A | Provider directory page names CTDHP for dental services. - Access dental services through CT Dental Health Partnership | View source |
| 855-CT-DENTAL (855-283-3682) | Dental | Medicaid | N/A | CT Dental Health Partnership provider manual; member services and local provider services line. - Dental provider services | View source |
| 877-606-5172 | Prior Authorization | Medicaid | N/A | Technical portal support for medical prior authorization. - Technical portal support | View source |
| 800-440-5071 | Prior Authorization, Provider Services, Medical Management | Medicaid | Monday through Friday, 8:00 a.m. to 6:00 p.m. | HUSKY Health Contact Us page; general provider line. Use for medical prior authorization by following the prompt. The page also references a separate technical portal support number. | UM Intake Unit; provider guide says it is available for support and questions. - Medical prior authorization; follow the phone prompt | General HUSKY Health provider line | Utilization Management (UM) Intake Unit | View source |
| 800-842-8440 | Provider Services, Credentialing Enrollment | Medicaid | Monday through Friday, 8:00 a.m. – 5:00 p.m. | Monday through Friday, 8:00 a.m. to 6:00 p.m. | Gainwell Technologies is the fiscal agent for DSS and processes all claims for the HUSKY Health program. | HUSKY Health Contact Us page references CMAP provider enrollment and electronic claim submissions; likely the provider assistance call center. - Provider Assistance Call Center – provider claims-related questions, enrollment and re-enrollment, electronic claim submissions information or questions | CMAP Provider Enrollment and electronic claim submissions, information, or questions | View source |
Fax
5 rows
| Contact | Purpose | Line of Business | Hours | Notes | Source |
|---|---|---|---|---|---|
| 855-575-6532 | Appeals Disputes | Medicaid | N/A | Behavioral health (CT Behavioral Health Partnership). - Behavioral health provider appeals, complaints, and grievances fax | View source |
| 860-674-8174 | Dental | Medicaid | N/A | CTDHP provider manual lists this facsimile number. - Dental provider services | View source |
| 866-420-2924 | Dental | Medicaid | N/A | CT BHP provider handbook / dental provider manual lists this fax among provider services contact details. - Dental provider services | View source |
| 203-265-3994 | Prior Authorization | Medicaid | N/A | Fax for medical prior authorization requests when the member does not display in AEVS; also used for some faxed authorization requests on the provider FAQ page. - Medical authorization requests / clinical information | View source |
| 203-774-0551 | Prior Authorization | Medicaid | N/A | Fax listed on the provider guide for some specific authorization categories. - Acute Rehabilitation and Chronic Disease Hospital inpatient admissions | View source |
Mailing Addresses
3 rows
| Contact | Purpose | Line of Business | Hours | Notes | Source |
|---|---|---|---|---|---|
| CT Behavioral Health Partnership, 500 Enterprise Dr., Suite 3D, Rocky Hill, CT 06067 | Appeals Disputes | Medicaid | N/A | Behavioral health (CT Behavioral Health Partnership). - Behavioral health provider appeals, complaints, and grievances mailing address | View source |
| Gainwell Technologies, P.O. Box 2991, Hartford, CT 06104 | Claims Submission | Medicaid | N/A | For out‑of‑state providers who are not CMAP enrolled. Paper claims are not accepted for in‑state enrolled providers per note on page. | Out-of-state providers who are not CMAP enrolled should mail paper claims here; paper claims are not accepted for CMAP enrolled providers. - Out‑of‑state providers who are not CMAP enrolled – paper claims mailing address | Paper claims for out-of-state providers who are not CMAP enrolled | View source |
| HUSKY Health Program, P.O. Box 5005, Wallingford, CT 06492 | General | Medicaid | N/A | HUSKY Health program general mailing address (program office). Not a claims mailing address. - General HUSKY Health Program mailing address | View source |
4 rows
| Contact | Purpose | Line of Business | Hours | Notes | Source |
|---|---|---|---|---|---|
| CTBHPAppeals@Carelon.com | Appeals Disputes | Medicaid | N/A | Behavioral health (CT Behavioral Health Partnership). - Behavioral health provider appeals email | View source |
| MedicalAuthHelpDesk@chnct.org | Prior Authorization | Medicaid | N/A | Medical prior authorization help desk email. - Medical authorization help desk | View source |
| provider@chnct.org | Prior Authorization | Medicaid | N/A | Provider email address used for questions about reports, prior authorizations, the PCMH program, etc. - Questions about reports, prior authorizations, PCMH program, etc. | View source |
| CTBHP@Carelon.com | Provider Services | Medicaid | N/A | Behavioral health (CT Behavioral Health Partnership). - Behavioral health provider relations email | View source |
Trek Health ingests and normalizes Transparency in Coverage data and payer policy updates to give provider organizations a clear view of how commercial reimbursement behaves across markets, payers, and services. Our platform transforms raw payer disclosures into structured intelligence that supports contract evaluation, payer negotiations, and service line strategy. By combining market benchmarks with ongoing policy visibility, Trek helps teams identify variability, risk, and opportunity in commercial reimbursement. The result is faster insight, stronger negotiating positions, and more informed financial decisions.
More from HUSKY Health (Connecticut)
Go deeper
Explore OpenPayer Data
Contact details are one slice of what OpenPayer tracks per payer. Browse the full health insurance payer directory for plan profiles and market data, or follow payer policy changes in the live policy feed.
Toolbox
More OpenPayer Tools
- Billing Code LookupSearch CPT, HCPCS, J-codes, DRG, and dental codes by number or procedure name.
- Healthcare Provider & Facility LookupFind hospitals and healthcare facilities by name, taxonomy, facility type, ownership, or state.
- Health Insurance Payer LookupSearch national health insurance payers and health plans by name and state presence.
- Provider Taxonomy Code LookupSearch NUCC taxonomy codes by code, specialty, grouping, or classification.
- CPT Modifier LookupSearch CPT modifiers by code or name — descriptions, when to use them, and payer policy context.
- Prior Authorization LookupSearch payer prior authorization policies by drug, procedure, or policy name.
- Timely Filing LookupFind payer timely filing policies: claim deadlines, corrected claim windows, and appeal timeframes.
- Coverage Criteria LookupSearch payer coverage criteria and medical necessity requirements by drug, procedure, or payer.
Sources
Where this data comes from
Every contact in this directory comes from documents the payers publish themselves, such as provider manuals, quick reference guides, and contact pages, and each payer page shows when its contacts were last verified. You can see all of our data sources and how we process them.
Trek Health powers OpenPayer with a leading commercial payer intelligence platform, seamlessly converting fragmented payer data into actionable insights for provider organizations.