Hometown Health Contact Directory
16 contact channels across 4 types (Email, Fax, Mailing Address, Phone) for claims, prior authorization, provider services, and more.
Last verified Sep 2, 2026 from the payer's published directories.
Phone
5 rows
| Contact | Purpose | Line of Business | Hours | Notes | Source |
|---|---|---|---|---|---|
| 702-333-4700 | Claims Status | Medicare | N/A | P3 Health Partners – contracted Medicare Advantage HMO for Hometown Health Plan - P3 Health Partners Nevada – provider claims/encounter questions for Hometown Health Plan MA HMO | View source |
| 775-982-3741 | Claims Status, Appeals Disputes | Commercial | N/A | Hometown Health Customer Service – claims questions including reconsiderations | Hometown Health Claim Reconsiderations | View source |
| 800-336-0123 | Eligibility Benefits, Prior Authorization, Provider Services, Medical Management | All | N/A | Toll-free - Customer Service – eligibility, benefits, general inquiries | Healthcare Utilization Management Department – prior authorizations by telephone for health care services | Customer Service – general inquiries including questions about services requiring prior authorization | Healthcare Utilization Management – general utilization management inquiries | View source |
| 775-982-3232 | Eligibility Benefits, Prior Authorization, Provider Services, Pharmacy, Medical Management | All | N/A | Customer Service – eligibility, benefits, general inquiries | Healthcare Utilization Management Department – prior authorizations by telephone for health care services | Customer Service – general inquiries including questions about services requiring prior authorization | Pharmacy Team – contact line with phone tree option for pharmacy prior authorization team (exact number not fully shown in retrieved snippet) | Healthcare Utilization Management – general utilization management inquiries | View source |
| 775-982-8003 | Provider Services | Commercial | N/A | Hometown Health Network Services / Provider Relations | View source |
Fax
4 rows
| Contact | Purpose | Line of Business | Hours | Notes | Source |
|---|---|---|---|---|---|
| 702-910-2318 | Claims Submission | Medicare | N/A | P3 Health Partners – claims/encounters - P3 Health Partners Nevada – claims/encounter submission fax (if applicable as per P3 guide) | View source |
| 775-982-3744 | Prior Authorization, Medical Management | All | N/A | Healthcare Utilization Management Department – prior authorizations / pre-certification fax for providers without internet access | Healthcare Utilization Management – fax for utilization management / pre-certification requests | View source |
| 775-982-3741 | Provider Services | All | N/A | Fax listed in Evidence of Coverage as general fax attention Customer Service; may be used for general correspondence when no more specific fax is given. - Attention: Customer Service – general correspondence | View source |
| 775-982-8003 | Provider Services | Commercial | N/A | Provider updates may be faxed to this number | View source |
Mailing Addresses
3 rows
| Contact | Purpose | Line of Business | Hours | Notes | Source |
|---|---|---|---|---|---|
| Hometown Health, P.O. Box 981703, El Paso, TX 79998-1703 | Appeals Disputes | Commercial | N/A | Also used historically for claims and corrected claims - Claim reconsiderations / corrected claims (2023 Administrative Guidelines) | View source |
| P3 Health Partners - Nevada, PO Box 211083, Eagan, MN 55121 | Claims Submission | Medicare | N/A | P3 Health Partners Nevada processes Hometown Health Plan MA HMO claims - P3 Health Partners Nevada – paper claim/encounter submission for Hometown Health Plan MA HMO | View source |
| Hometown Health, Healthcare Utilization Management Department, 10315 Professional Circle, Reno, NV 89521 | Prior Authorization, Medical Management, Claims Submission, Appeals Disputes | All | N/A | Administrative Guidelines 2025; consistent with quick reference guide address - Healthcare Utilization Management Department – mailing address for prior authorizations | Healthcare Utilization Management – mailing address for utilization management correspondence | Paper claims | Claim reconsiderations / corrected claims – address used for claims-related mail | Paper claims (if not submitted electronically) | View source |
4 rows
| Contact | Purpose | Line of Business | Hours | Notes | Source |
|---|---|---|---|---|---|
| claims@p3hp.org | Claims Submission | Medicare | N/A | P3 Health Partners Nevada - P3 Health Partners Nevada – claims questions for Hometown Health Plan MA HMO | View source |
| CUSTOMER_SERVICE@HOMETOWNHEALTH.COM | Provider Services | All | N/A | General Customer Service email (used in EOC; can be used by providers for plan questions when no specific provider email is listed) | View source |
| ProviderUpdates@hometownhealth.com | Provider Services | Commercial | N/A | Provider updates, general provider communication | View source |
| hthproviderrelations@hometownhealth.com | Provider Services | Commercial | N/A | Provider Relations Dept | View source |
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Sources
Where this data comes from
Every contact in this directory comes from documents the payers publish themselves, such as provider manuals, quick reference guides, and contact pages, and each payer page shows when its contacts were last verified. You can see all of our data sources and how we process them.
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