Hennepin Health Contact Directory
13 contact channels across 4 types (Email, Fax, Mailing Address, Phone) for claims, prior authorization, provider services, and more.
Last verified Sep 2, 2026 from the payer's published directories.
Phone
7 rows
| Contact | Purpose | Line of Business | Hours | Notes | Source |
|---|---|---|---|---|---|
| 612-879-3671 | Behavioral Health | All | N/A | Behavioral health, addiction and recovery services unit phone; used for behavioral / mental health related questions. - Hennepin County Behavioral Health, Addiction and Recovery Services Unit | View source |
| 800-647-0550 | Claims Status, Eligibility Benefits, Prior Authorization, Provider Services | All | N/A | Toll-free | Customer Service number listed in the Provider Manual for service authorization questions. - Claim inquiries; contact Provider Services | Eligibility and benefits questions via Provider Services | press 2 | Provider Services for eligibility, claims inquiries and other provider questions | View source |
| 612-596-1036, press 2 | Claims Status, Eligibility Benefits, Provider Services | Medicaid | N/A | Claim inquiries; contact Provider Services | Call Hennepin Health Provider Services for eligibility questions | Provider Services for eligibility, claims inquiries and other provider questions | View source |
| 612-596-1036 | Claims Status, Prior Authorization | All | N/A | Provider Services phone for denied claims questions; not one of the requested functions but included because it appears in a provider chart. | Provider Services / Customer Service option for service authorization questions. - denied claims | press 2 | View source |
| 612-543-5299 | Credentialing Enrollment | All | N/A | Credentialing contact named in a Hennepin Health SUD provider presentation. - credentialing | View source |
| 711 | Provider Services | Medicaid | N/A | TTY / MN Relay - TTY for Provider Services | View source |
| 800-627-3529 | Provider Services | Medicaid | N/A | TTY / MN Relay - TTY for Provider Services | View source |
Fax
4 rows
| Contact | Purpose | Line of Business | Hours | Notes | Source |
|---|---|---|---|---|---|
| 612-466-9546 | Behavioral Health | All | N/A | Behavioral health, addiction and recovery services unit fax; used for behavioral / mental health related forms. - Hennepin County Behavioral Health, Addiction and Recovery Services Unit | View source |
| 612-288-2837 | General | All | N/A | Restricted Recipient program forms/inquiries fax. - Restricted Recipient program | View source |
| 612-288-2878 | Prior Authorization | All | N/A | Inpatient notifications fax for prior authorization / pre-certification. - inpatient notifications | View source |
| 612-677-6222 | Prior Authorization | All | N/A | Prior authorization / pre-certification; service authorization forms. General service authorization fax for completed forms and medical documentation. - service authorization forms | View source |
Mailing Addresses
1 rows
| Contact | Purpose | Line of Business | Hours | Notes | Source |
|---|---|---|---|---|---|
| Hennepin Health, 300 South Sixth Street MC 604, Minneapolis, Minnesota 55487-0604 | General | Medicaid | N/A | General Hennepin Health contact information in provider manual | View source |
1 rows
| Contact | Purpose | Line of Business | Hours | Notes | Source |
|---|---|---|---|---|---|
| HennepinHealth@hennepin.us | Credentialing Enrollment | All | N/A | Named in a Hennepin Health SUD provider presentation for registration and credentialing. - registration and credentialing | View source |
Trek Health ingests and normalizes Transparency in Coverage data and payer policy updates to give provider organizations a clear view of how commercial reimbursement behaves across markets, payers, and services. Our platform transforms raw payer disclosures into structured intelligence that supports contract evaluation, payer negotiations, and service line strategy. By combining market benchmarks with ongoing policy visibility, Trek helps teams identify variability, risk, and opportunity in commercial reimbursement. The result is faster insight, stronger negotiating positions, and more informed financial decisions.
More from Hennepin Health
Go deeper
Explore OpenPayer Data
Contact details are one slice of what OpenPayer tracks per payer. Browse the full health insurance payer directory for plan profiles and market data, or follow payer policy changes in the live policy feed.
Toolbox
More OpenPayer Tools
- Billing Code LookupSearch CPT, HCPCS, J-codes, DRG, and dental codes by number or procedure name.
- Healthcare Provider & Facility LookupFind hospitals and healthcare facilities by name, taxonomy, facility type, ownership, or state.
- Health Insurance Payer LookupSearch national health insurance payers and health plans by name and state presence.
- Provider Taxonomy Code LookupSearch NUCC taxonomy codes by code, specialty, grouping, or classification.
- CPT Modifier LookupSearch CPT modifiers by code or name — descriptions, when to use them, and payer policy context.
- Prior Authorization LookupSearch payer prior authorization policies by drug, procedure, or policy name.
- Timely Filing LookupFind payer timely filing policies: claim deadlines, corrected claim windows, and appeal timeframes.
- Coverage Criteria LookupSearch payer coverage criteria and medical necessity requirements by drug, procedure, or payer.
Sources
Where this data comes from
Every contact in this directory comes from documents the payers publish themselves, such as provider manuals, quick reference guides, and contact pages, and each payer page shows when its contacts were last verified. You can see all of our data sources and how we process them.
Trek Health powers OpenPayer with a leading commercial payer intelligence platform, seamlessly converting fragmented payer data into actionable insights for provider organizations.