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    OpenPayerToolsPayer Contact DirectoryHealthPartners

    HealthPartners Contact Directory

    35 contact channels across 4 types (Email, Fax, Mailing Address, Phone) for claims, prior authorization, provider services, and more.

    Last verified Aug 25, 2026 from the payer's published directories.

    Phone

    18 rows

    ContactPurposeLine of BusinessHoursNotesSource
    952-883-7501Behavioral HealthAllN/ABehavioral Health prior authorization questions for in-network benefitsView source
    888-638-6648Claims StatusAllN/AClaims Customer Service (claims questions, including status)View source
    800-444-4588Claims StatusAllN/AMedical claims status questionsView source
    952-883-7755Claims StatusAllN/AMedical claims status questionsView source
    952-883-6163Credentialing EnrollmentAllN/AProvider and clinic changes, dental network participation, Provider Portal training or other questions or issuesView source
    651-265-1000DentalCommercialMonday – Friday, 8 a.m. to 4 p.m. CTDental provider services / dental network inquiriesView source
    800-642-1323DentalCommercialMonday – Friday, 8 a.m. to 4 p.m. CTDental provider services / dental network inquiriesView source
    800-883-2177DentalAllN/AHealthPartners Dental general toll-free phone number (from dental contracted provider manual introduction)View source
    952-883-5000DentalAllN/AHealthPartners Dental general phone number (from dental contracted provider manual introduction)View source
    Contact Provider e-Services (number referenced as x7505 x2; full number not present in retrieved snippet)Edi Electronic ClaimsAllN/AProvider e-Services support (extension x7505 x2 indicated in PDF; base number not fully specified in snippet, so only function noted here)View source
    855-699-6694Edi Electronic Claims, Credentialing EnrollmentAllMonday – Friday, 8 a.m. – 4 p.m. CTProvider EDI Support (questions regarding electronic capabilities) | Provider contracting / credentialing toll-free contactView source
    952-883-6838PharmacyAllN/APharmacy Network Liaison – MTM programs for pharmacists, information about program or becoming a providerView source
    952-883-6333Prior AuthorizationAllN/AMedical prior authorization questions for in-network benefits (Utilization Management)View source
    952-967-6633Provider ServicesCommercialMonday – Friday, 8 a.m. to 4 p.m. CTProvider services / general provider inquiriesView source
    952-883-7699Provider ServicesMedicareMonday – Friday, 8 a.m. to 4 p.m. CTSenior and public programs provider line (Medicare and public programs)View source
    888-663-6464Provider ServicesMedicareMonday – Friday, 8 a.m. to 4 p.m. CTSenior and public programs provider line (Medicare and public programs)View source
    952-883-7505Provider Services, Credentialing EnrollmentAllMonday – Friday, 8 a.m. – 4 p.m. CTContact for assistance with technical difficulties related to prior authorization processes | Provider contracting / credentialing contactView source
    866-429-1474Provider Services, GeneralAllMonday – Friday, 8 a.m. to 4 p.m. CTProvider services / general provider inquiries | General provider services contactView source

    Fax

    8 rows

    ContactPurposeLine of BusinessHoursNotesSource
    952-883-9646Appeals DisputesCommercialN/AMember-facing but explicitly lists appeals fax for sending appeals from members, providers or authorized representatives. - Appeals fax (ATTN: Appeals)View source
    952-853-8830Behavioral HealthAllN/AFax for submitting Behavioral Health prior authorization request forms for in-network benefitsView source
    952-853-8860Claims SubmissionAllN/AMedical claim attachment fax lineView source
    651-265-1001Claims Submission, DentalAllN/ADental claim attachment fax line | Dental provider faxView source
    952-883-5160Credentialing EnrollmentAllN/ADental provider contracting faxView source
    952-853-8713Prior AuthorizationAllN/AMedical prior authorization fax destination for information supporting requests (from dental contracted provider manual)View source
    952-883-7666Provider Services, Appeals DisputesAllN/ASenior and public programs provider fax (Medicare and public programs) | HealthPartners fax for senior/Medicare products, State of MN Assistance/Medicare products, Federal Employee Group dental productsView source
    651-265-1230Provider Services, GeneralAllN/AProvider services fax | General provider services faxView source

    Mailing Addresses

    4 rows

    ContactPurposeLine of BusinessHoursNotesSource
    HealthPartners Appeals, MS 21104G, P.O. Box 1309, Minneapolis, MN 55440-1309Appeals DisputesCommercialN/AMember-facing but explicitly lists appeals submission methods for providers and members; included per instructions because it is the published appeals submission address. - Medical appeals mailing address (ATTN: Appeals)View source
    HealthPartners Dental Claims Department, P.O. Box 211532, Eagan, MN 55121Claims SubmissionAllN/ADental paper claims mailing addressView source
    HealthPartners Riverview Claims Service Center, P.O. Box 21662, Eagan, MN 55121Claims Submission, Appeals DisputesAllN/ARiverview Claims Service Center mailing address (medical claims) | Senior/Medicare products, State of MN Assistance/Medicare products, Federal Employee Group dental products claims/appeals mailing address (Riverview Claims Service Center)View source
    HealthPartners Medical Services Department, Attn. Prior Authorization, HealthPartners Medical Claims, PO Box 21024, Eagan, MN 55121Prior Authorization, Claims Submission, Appeals DisputesAllN/AWhere to send prior authorization information (medical services) | Medical paper claims mailing address | Medical and dental claim correspondence mailing addresses | Where to submit HealthPartners medical claims (from dental manual; used for medical claims status and PA correspondence) | Senior/Medicare products, State of MN Assistance/Medicare products, Federal Employee Group dental products claims/appeals mailing addressView source

    Email

    5 rows

    ContactPurposeLine of BusinessHoursNotesSource
    DRT@healthpartners.comAppeals DisputesCommercialN/AAppeals email address for submitting appeals from members, providers or authorized representatives. - Appeals submission emailView source
    dentalcontracting@healthpartners.comCredentialing EnrollmentAllN/ADental provider contracting and related questionsView source
    ProviderEDISupport@HealthPartners.comEdi Electronic ClaimsAllMonday – Friday, 8 a.m. – 4 p.m. CTProvider EDI Support emailView source
    providerwebhelp@healthpartners.comEdi Electronic ClaimsAllN/AProvider e-Services / web help for electronic claim submission and portal supportView source
    Kasey.K.Gower@HealthPartners.comPharmacyAllN/APharmacy Network Liaison – MTM programs for pharmacistsView source

    Trek Health ingests and normalizes Transparency in Coverage data and payer policy updates to give provider organizations a clear view of how commercial reimbursement behaves across markets, payers, and services. Our platform transforms raw payer disclosures into structured intelligence that supports contract evaluation, payer negotiations, and service line strategy. By combining market benchmarks with ongoing policy visibility, Trek helps teams identify variability, risk, and opportunity in commercial reimbursement. The result is faster insight, stronger negotiating positions, and more informed financial decisions.

    More from HealthPartners

    • HealthPartners prior authorization
    • HealthPartners coverage criteria
    • All HealthPartners policy updates

    More from HealthPartners

    • HealthPartners prior authorization
    • HealthPartners coverage criteria
    • All HealthPartners policy updates

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    Sources

    Where this data comes from

    Every contact in this directory comes from documents the payers publish themselves, such as provider manuals, quick reference guides, and contact pages, and each payer page shows when its contacts were last verified. You can see all of our data sources and how we process them.

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