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    OpenPayerToolsPayer Contact DirectoryHealth Care Service Corporation

    Health Care Service Corporation Contact Directory

    14 contact channels across 3 types (Fax, Mailing Address, Phone) for claims, prior authorization, provider services, and more.

    Last verified Aug 25, 2026 from the payer's published directories.

    Phone

    7 rows

    ContactPurposeLine of BusinessHoursNotesSource
    800-451-0287Claims Status, Eligibility Benefits, Provider ServicesCommercialN/AProvider Customer Service; IVR for claim status and eligibility/benefits | Blue Cross and Blue Shield of Texas provider contact line - Interactive Voice Response (IVR) accessed via Provider Customer ServiceView source
    888-291-3763DentalCommercialN/ADental Care.View source
    312-233-4099Medical ManagementCommercialN/AUtilization Management.View source
    855-457-0173PharmacyCommercialN/APharmacy Help Desk. - PBM not named in sourceView source
    877-860-2837Pharmacy, Medical Management, Behavioral HealthCommercialN/APharmacy prior authorization. | Medical Management including prior authorization requests, care management and discharge planning. | Behavioral Health. - PBM not named in sourceView source
    877-784-6802Prior Authorization, Medical ManagementMedicaidN/ARequest for Prior Authorization / Utilization Management for STAR Kids. | Contact Utilization Management for authorization prior to delivery of the service. - STAR KidsView source
    877-560-8055Prior Authorization, Medical ManagementMedicaidN/ARequest for Prior Authorization / Utilization Management for STAR and CHIP. | Contact Utilization Management for authorization prior to delivery of the service. - STAR and CHIPView source

    Fax

    5 rows

    ContactPurposeLine of BusinessHoursNotesSource
    855-674-9192DentalCommercialN/ADental Care.View source
    312-233-4060Medical ManagementCommercialN/AMedical Management including prior authorization requests, care management and discharge planning.View source
    855-297-7280PharmacyCommercialN/APharmacy prior authorization. - PBM not named in sourceView source
    866-644-5456Prior AuthorizationMedicaidN/ARequest for Prior Authorization / Utilization Management for STAR Kids. - STAR KidsView source
    855-653-8129Prior AuthorizationMedicaidN/ARequest for Prior Authorization / Utilization Management for STAR and CHIP. - STAR and CHIPView source

    Mailing Addresses

    2 rows

    ContactPurposeLine of BusinessHoursNotesSource
    Blue Cross and Blue Shield of Texas, PO Box 51422, Amarillo, TX 79159-1422Claims SubmissionMedicaidN/ATexas Medicaid claims mailing addressView source
    Blue Cross and Blue Shield of Texas, P.O. Box 660044, Dallas, TX 75266-0044Claims Submission, Appeals DisputesCommercialN/AClaim review submission address for commercial products - If a provider must file a paper claim for commercial products | Claim review submission addressView source

    Trek Health ingests and normalizes Transparency in Coverage data and payer policy updates to give provider organizations a clear view of how commercial reimbursement behaves across markets, payers, and services. Our platform transforms raw payer disclosures into structured intelligence that supports contract evaluation, payer negotiations, and service line strategy. By combining market benchmarks with ongoing policy visibility, Trek helps teams identify variability, risk, and opportunity in commercial reimbursement. The result is faster insight, stronger negotiating positions, and more informed financial decisions.

    More from Health Care Service Corporation

    • All Health Care Service Corporation policy updates

    More from Health Care Service Corporation

    • All Health Care Service Corporation policy updates

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    Where this data comes from

    Every contact in this directory comes from documents the payers publish themselves, such as provider manuals, quick reference guides, and contact pages, and each payer page shows when its contacts were last verified. You can see all of our data sources and how we process them.

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