Health Alliance Plan (HAP) Contact Directory
5 contact channels across 3 types (Email, Fax, Phone) for claims, prior authorization, provider services, and more.
Last verified Aug 25, 2026 from the payer's published directories.
Phone
2 rows
| Contact | Purpose | Line of Business | Hours | Notes | Source |
|---|---|---|---|---|---|
| 800-424-4347 | Behavioral Health | Commercial | N/A | Magellan Behavioral Health authorizes behavioral health and substance abuse services | View source |
| 800-801-1766 | Prior Authorization | Commercial | N/A | Genetic / genomic testing prior authorization through HAP provider automated service | View source |
Fax
2 rows
| Contact | Purpose | Line of Business | Hours | Notes | Source |
|---|---|---|---|---|---|
| 321-434-4271 | Prior Authorization | Commercial | N/A | Non-participating providers or providers with issues using the online portal; local fax for authorization requests | View source |
| 855-328-0059 | Prior Authorization | Commercial | N/A | Non-participating providers or providers with issues using the online portal; submit authorization requests by fax | View source |
1 rows
| Contact | Purpose | Line of Business | Hours | Notes | Source |
|---|---|---|---|---|---|
| providernetwork@hap.org | Credentialing Enrollment | Commercial | N/A | Individual practitioner enrollment requests to become a HAP provider | View source |
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Sources
Where this data comes from
Every contact in this directory comes from documents the payers publish themselves, such as provider manuals, quick reference guides, and contact pages, and each payer page shows when its contacts were last verified. You can see all of our data sources and how we process them.
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