Guardian Life Contact Directory

22 contact channels across 4 types (Email, Fax, Mailing Address, Phone) for claims, prior authorization, provider services, and more.

Last verified Aug 25, 2026 from the payer's published directories.

Phone

10 rows

Contact	Purpose	Line of Business	Hours	Notes	Source
800-270-6743 ext. 6012	Claims Status	Medicaid	N/A	Toll-free Specialty Referral/Claims number in California Government and Commercial dental provider manual. - Specialty referral and claims (toll-free)	View source
916-563-6012	Claims Status	Medicaid	N/A	Specialty Referral/Claims contact in California Government and Commercial dental provider manual. - Specialty referral and claims (local)	View source
610-861-0733	General	All	N/A	Guardian office phone listed on contact us page. - Guardian Bethlehem office phone	View source
800-448-4733	General	Medicaid	N/A	Member Services number in California Government and Commercial dental provider manual; primarily member-facing, but explicitly referenced for assistance completing forms. - Member Services (California government/commercial dental)	View source
800-819-2468	General	All	N/A	Guardian contact for general inquiries per Guardian contact us page. - Guardian contact center (Pittsfield office)	View source
800-270-6743 ext. 6011	Medical Management	Medicaid	N/A	Toll-free extension for Dental Consultant listed in California Government and Commercial dental provider manual. - Dental consultant toll-free (dentist use)	View source
916-563-6011	Medical Management	Medicaid	N/A	California Government and Commercial dental provider manual (Premier Access / Guardian). Listed as Dental Consultant contact for dentists. - Dental consultant (dentist use)	View source
800-640-4466	Provider Services	Medicaid	N/A	Toll-free Provider Services number in California Government and Commercial dental provider manual. - Dental Provider Services (toll-free)	View source
800-890-4774	Provider Services	All	N/A	Contact for Guardian Dental Providers Toolkit customer response unit for provider changes. - Dental provider services / customer response unit	View source
916-563-6025	Provider Services	Medicaid	N/A	Provider Services contact in California Government and Commercial dental provider manual. - Dental Provider Services (local)	View source

Fax

3 rows

Contact	Purpose	Line of Business	Hours	Notes	Source
916-388-3604	Claims Submission	Commercial	N/A	Managed DentalGuard claims (Guardian Direct DentalExchange) alternate fax as listed for providers	View source
916-679-7197	Claims Submission	Commercial	N/A	Managed DentalGuard claims (Guardian Direct DentalExchange)	View source
509-468-4590	Claims Submission	Commercial	N/A	Preferred Provider (PPO) dental claim submission option	View source

Mailing Addresses

7 rows

Contact	Purpose	Line of Business	Hours	Notes	Source
Guardian Direct, Attn: DTC Appeals, PO Box 25256, Lehigh Valley, PA 18002	Appeals Disputes	Commercial	N/A	Guardian Direct DHMO appeals mailing address	View source
Guardian Direct, Attn: DTC Appeals, PO Box 981587, El Paso, TX 79998	Appeals Disputes, Claims Submission	Commercial	N/A	Guardian Direct PPO appeals mailing address \| Guardian Direct PPO and DHMO dental claims and attachments	View source
Managed DentalGuard, PO Box 981587, El Paso, TX 79998-1587	Claims Submission	Commercial	N/A	Managed DentalGuard claims (Guardian Direct DentalExchange)	View source
Guardian Group Dental Claims, PO Box 981572, El Paso, TX 79998-1572	Claims Submission	Commercial	N/A	Group Dental PPO claims and attachments	View source
Guardian Managed Dental Care, PO Box 981571, El Paso, TX 79998-1571	Claims Submission	Commercial	N/A	Group DHMO and Managed Dental Care (including CA DHMO) claims and attachments	View source
700 South Street, Pittsfield, MA 01201	General	All	N/A	Guardian office address listed on contact us page; can be used for correspondence but not specifically claims. - Guardian office address (Pittsfield, MA)	View source
6255 Sterners Way, Bethlehem, PA 18017	General	All	N/A	Guardian office address listed on contact us page; corporate contact. - Guardian office address (Bethlehem, PA)	View source

Email

2 rows

Contact	Purpose	Line of Business	Hours	Notes	Source
ProviderRelations@premierlife.com	Credentialing Enrollment	Medicaid	N/A	Email for Provider Relations in California Government and Commercial dental provider manual. - Dental Provider Relations (California government/commercial)	View source
DentalConsultant@premierlife.com	Medical Management	Medicaid	N/A	Email for Dental Consultant in California Government and Commercial dental provider manual. - Dental consultant email (dentist use)	View source

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Where this data comes from

Every contact in this directory comes from documents the payers publish themselves, such as provider manuals, quick reference guides, and contact pages, and each payer page shows when its contacts were last verified. You can see all of our data sources and how we process them.

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