Gold Kidney Health Plan Contact Directory

14 contact channels across 4 types (Email, Fax, Mailing Address, Phone) for claims, prior authorization, provider services, and more.

Last verified Aug 25, 2026 from the payer's published directories.

Phone

3 rows

Contact	Purpose	Line of Business	Hours	Notes	Source
800-788-2949	Prior Authorization	Medicare	N/A	Part D medications prior authorization – MedImpact Authorization Line	View source
888-672-7206	Prior Authorization, Appeals Disputes	Medicare	N/A	Part D appeals phone listed on Gold Kidney Appeals Process page. - Part D medications prior authorization – MedImpact Customer Service \| Part D prescription drug appeals (Medicare prescription drug coverage).	View source
844-294-6535	Prior Authorization, Provider Services, Appeals Disputes	Medicare	Provider Services team: 8 a.m. to 8 p.m. local time, Monday–Friday April 1–Sept 30 (except holidays) and 7 days a week Oct 1–March 31 (except holidays).	Provider-facing line identified in Provider Reference Guide as Gold Kidney Provider Services / Provider Services. For provider use only, not intended for consumers. \| Medicare Advantage Part C appeals contact; page states this number for Part C medical care services appeals and other inquiries. - Medical services and items prior authorization; Gold Kidney Medicare Advantage \| Medicare Advantage providers (including Arizona and Florida plans). \| Part C medical care services appeals (Medicare Advantage).	View source

Fax

5 rows

Contact	Purpose	Line of Business	Hours	Notes	Source
858-790-6060	Appeals Disputes	Medicare	N/A	Part D appeals fax listed on Gold Kidney Appeals Process page. - Part D prescription drug appeals (Medicare prescription drug coverage).	View source
888-991-0047	Appeals Disputes	Medicare	N/A	Fax listed on appeals page specifically for Gold Kidney Appeals & Grievances Department. - Part C medical care services appeals and grievances (Medicare Advantage).	View source
866-515-7869	Prior Authorization	Medicare	N/A	Medical services and items prior authorization; Gold Kidney Medicare Advantage	View source
858-790-7100	Prior Authorization	Medicare	N/A	Part D medications prior authorization – Gold Kidney Clinical Pharmacy Review via MedImpact	View source
866-580-0122	Provider Services	Medicare	N/A	Listed under GOLD KIDNEY PROVIDER SERVICES in Provider Reference Guide. - Medicare Advantage providers (including Arizona and Florida plans).	View source

Mailing Addresses

2 rows

Contact	Purpose	Line of Business	Hours	Notes	Source
MedImpact, Attention: Appeals & Grievances Dept., 10181 Scripps Gateway Court, San Diego, CA 92131	Appeals Disputes	Medicare	N/A	Part D prescription drug appeals mailing address listed on Gold Kidney Appeals Process page. - Part D prescription drug appeals (Medicare prescription drug coverage).	View source
Gold Kidney Health Plan Inc., Attention: Utilization Management Dept., P.O. Box 285, Portsmouth, NH 03802	Appeals Disputes, General	Medicare	N/A	Appeals mailing address for Part C medical care services, identified on Appeals Process page. \| General Gold Kidney Health Plan mailing address shown in Provider Reference Guide; not explicitly labeled as claims address. - Part C medical care services appeals (Medicare Advantage). \| General correspondence for Gold Kidney Health Plan; use claims-specific addresses from EOCs or remittance advice if separately provided.	View source

Email

4 rows

Contact	Purpose	Line of Business	Hours	Notes	Source
appeals_grievances@goldkidney.com	Appeals Disputes	Medicare	N/A	Listed on Appeals Process page as contact to request collective number and type of grievances, appeals, and exceptions for Part C. - Part C grievances, appeals, and exceptions information requests (Medicare Advantage).	View source
pharmacy@goldkidney.com	Appeals Disputes	Medicare	N/A	Listed on Appeals Process page as contact to request collective number and type of grievances, appeals, and exceptions for Part D. - Part D grievances, appeals, and exceptions information requests (Medicare prescription drug coverage).	View source
providercontracting@goldkidney.com	Credentialing Enrollment	Medicare	N/A	Provider Contracting – contracting and related provider enrollment inquiries; also listed for Gold Assist program participation	View source
providerrelations@goldkidney.com	Provider Services	Medicare	N/A	Provider-facing email for Provider Services / Provider Relations in Provider Reference Guide. - Medicare Advantage providers (including Arizona and Florida plans).	View source

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Where this data comes from

Every contact in this directory comes from documents the payers publish themselves, such as provider manuals, quick reference guides, and contact pages, and each payer page shows when its contacts were last verified. You can see all of our data sources and how we process them.

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