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    OpenPayerToolsPayer Contact DirectoryGlobe Life

    Globe Life Contact Directory

    13 contact channels across 4 types (Email, Fax, Mailing Address, Phone) for claims, prior authorization, provider services, and more.

    Last verified Aug 25, 2026 from the payer's published directories.

    Phone

    4 rows

    ContactPurposeLine of BusinessHoursNotesSource
    800-654-5433Claims StatusAllMonday–Friday, 7:30am–6pm CentralGeneral claims questions and claim status; not specifically limited to members in sourceView source
    877-828-8770Claims StatusAllN/AQuestions regarding payments made from 9/27/23 to present; Zelis Payment SupportView source
    877-577-3860GeneralAllMonday–Friday, 7:30am–6:30pm CentralGeneral customer service; may be used for claim-related questions when directedView source
    877-577-3914Provider ServicesAllNot specifiedeProvider help line for providers using Globe Life eProvider portal - eProvider portal support for providersView source

    Fax

    2 rows

    ContactPurposeLine of BusinessHoursNotesSource
    972-569-3709Claims SubmissionMedicareN/AFax number for Medicare claims - Medicare claims – Globe Life And Accident Insurance CompanyView source
    405-270-1496Claims SubmissionAllN/AFax number for sending claim documents - General claim document submissionView source

    Mailing Addresses

    2 rows

    ContactPurposeLine of BusinessHoursNotesSource
    Globe Life And Accident Insurance Company, Attn: Claims Department, PO Box 8080, McKinney, TX 75070-8080Claims SubmissionAllN/AClaims mailing address listed on eProvider Help page | Medicare claims mailing address for Globe Life And Accident Insurance Company - Globe Life And Accident Insurance Company – health and life claims | Medicare claimsView source
    Globe Life Insurance Company of New York, Attn: Claims, Post Office Box 3125, Syracuse, New York 13220-3125Claims SubmissionAllN/AMailing address for sending claim documents to Globe Life Insurance Company of New York | Claims mailing address for Globe Life Insurance Company of New York listed on eProvider Help page - Globe Life Insurance Company of New York – claim documents | Globe Life Insurance Company of New York – claimsView source

    Email

    5 rows

    ContactPurposeLine of BusinessHoursNotesSource
    CLStatus@globe.lifeClaims StatusAllN/AEmail address for claim status inquiries - Claim status inquiriesView source
    clientservice@zelispayments.comClaims StatusAllN/AQuestions regarding payments made from 9/27/23 to present; Zelis Payment SupportView source
    claims@globe.lifeClaims SubmissionAllN/AEmail address for sending claim documents - General claim document submissionView source
    UAFAXIN@globe.lifeClaims SubmissionMedicareN/AMedicare claims or supporting documentationView source
    eProviderSupport@globe.lifeProvider ServicesAllN/ASupport for eprovider.globelifeinc.com portalView source

    Trek Health ingests and normalizes Transparency in Coverage data and payer policy updates to give provider organizations a clear view of how commercial reimbursement behaves across markets, payers, and services. Our platform transforms raw payer disclosures into structured intelligence that supports contract evaluation, payer negotiations, and service line strategy. By combining market benchmarks with ongoing policy visibility, Trek helps teams identify variability, risk, and opportunity in commercial reimbursement. The result is faster insight, stronger negotiating positions, and more informed financial decisions.

    More from Globe Life

    • All Globe Life policy updates

    More from Globe Life

    • All Globe Life policy updates

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    Sources

    Where this data comes from

    Every contact in this directory comes from documents the payers publish themselves, such as provider manuals, quick reference guides, and contact pages, and each payer page shows when its contacts were last verified. You can see all of our data sources and how we process them.

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