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    OpenPayerToolsPayer Contact DirectoryGeisinger Health Plan

    Geisinger Health Plan Contact Directory

    22 contact channels across 3 types (Fax, Mailing Address, Phone) for claims, prior authorization, provider services, and more.

    Last verified Aug 25, 2026 from the payer's published directories.

    Phone

    10 rows

    ContactPurposeLine of BusinessHoursNotesSource
    888-839-7972Behavioral HealthAllMonday–Friday 8:00 a.m.–4:30 p.m.Behavioral health prior authorization / utilization management contact. - prior authorizationView source
    844-447-7768Claims Status, Eligibility BenefitsAllN/ADedicated claims resolution and provider care team line for claims issues and member benefit questions | Provider care team for claims and member benefit questions - For claims issues; connect with claims resolution representative by saying “claims” | Member benefit questions that cannot be resolved via Availity or Instamed; provider-facingView source
    570-271-5555 ext. 52759Credentialing EnrollmentAllWeekdays 8:00am – 5:00pmEnrollment Department phone for enrollment processing information - Enrollment Department (Enrollment Manager phone, includes extension as published)View source
    800-876-5357Credentialing EnrollmentMedicaidMonday–Friday 8:00 a.m.–4:30 p.m.Provider relations representative for GHP Family Medicaid. - provider relations / contractingView source
    570-271-5633Edi Electronic ClaimsAllWeekdays 8:30am – 5:00pmEDI Technical Contact for EDI questions and additional information - EDI Technical Contact – questions or additional EDI informationView source
    570-271-5673PharmacyAllMonday–Friday 8:30 a.m.–5:00 p.m.Alternate Pharmacy Department number listed on Geisinger provider reference materials. - pharmacy servicesView source
    800-988-4861PharmacyAllMonday–Friday 8:30 a.m.–5:00 p.m.Pharmacy Department contact listed on Geisinger provider reference materials. - pharmacy servicesView source
    855-552-6028PharmacyMedicaidMonday–Friday 8:30 a.m.–5:00 p.m.; Wednesday 8:00 a.m.–8:00 p.m.Geisinger Health Plan Family Pharmacy Department; prior authorization / formulary exception contact. No separate PBM name was stated in the retrieved source. - pharmacy prior authorization / formulary exceptionView source
    570-271-6497Prior AuthorizationCommercialMonday–Friday 8:00 a.m.–4:30 p.m.Alternate prior authorization / pre-certification contact on provider reference materials. - pre-certification / prior authorizationView source
    800-544-3907Prior Authorization, Medical ManagementAllMonday–Friday 8:00 a.m.–4:30 p.m.Prior authorization / pre-certification contact on provider reference materials. | Medical management / prior authorization for inpatient admissions, outpatient rehabilitation, home health and hospice, SNF and DME. - pre-certification / prior authorization | precertification / prior authorizationView source

    Fax

    5 rows

    ContactPurposeLine of BusinessHoursNotesSource
    570-214-9366Appeals DisputesMedicareN/ANon-participating provider dispute resolution fax number - Non-participating provider dispute resolution faxView source
    570-271-5516Credentialing EnrollmentAllWeekdays 8:00am – 5:00pmEnrollment Department fax for enrollment processing information - Enrollment Department faxView source
    570-271-5162Edi Electronic ClaimsAllWeekdays 8:30am – 5:00pmEDI Technical Contact fax number for EDI information - EDI Technical Contact – faxView source
    570-214-3572Medical ManagementAllN/APrior authorization fax for medical management. - prior authorization requestsView source
    570-271-5610PharmacyMedicaidN/AFax for GHP Family Pharmacy Department prior authorization / formulary exception forms. - pharmacy prior authorization / formulary exceptionView source

    Mailing Addresses

    7 rows

    ContactPurposeLine of BusinessHoursNotesSource
    Claims Department, Geisinger Health Plan, PO Box 160, Glen Burnie, MD 21060Claims SubmissionAllN/APaper claims and Claim Research Request Forms (CRRFs)View source
    Geisinger Health Plan, PO Box 8200, Danville, PA 17821-8200Claims SubmissionAllN/AClaim submission address – All Products (legacy address still published in Who to Call guide)View source
    Geisinger Health Plan, Attn: Claims, PO Box 853910, Richardson, TX 75085-3910Claims Submission, Appeals DisputesCommercial, MedicareN/AGHS TPA medical claim reimbursement form mailing instructions | Non-participating provider dispute resolution mail address - Medical Claim Reimbursement Form mailing instructions (Attn: Claims) | Non-participating provider dispute resolution mail address (Geisinger Gold-related)View source
    Geisinger Health Plan, Provider Network Management/Operations Manager, 100 North Academy Ave., Danville, PA 17821-3020Credentialing EnrollmentAllN/AProvider Network Management/Operations Manager address for enrollment application return - Provider Network Management/Operations Manager – enrollment application return addressView source
    Enrollment Manager, 100 N. Academy Avenue, Danville, PA 17822-3229Credentialing EnrollmentAllWeekdays 8:00am – 5:00pmEnrollment Department mailing address - Enrollment Department mailing addressView source
    EDI Technical Contact, 100 N. Academy Avenue, Danville, PA 17822-3233Edi Electronic ClaimsAllWeekdays 8:30am – 5:00pmEDI Technical Contact mailing address - EDI Technical Contact mailing addressView source
    GHP Family Attn: Pharmacy Department 32-46 100 N. Academy Avenue Danville, PA 17822PharmacyMedicaidN/AMailing address for GHP Family Pharmacy Department prior authorization / formulary exception forms. - pharmacy prior authorization / formulary exceptionView source

    Trek Health ingests and normalizes Transparency in Coverage data and payer policy updates to give provider organizations a clear view of how commercial reimbursement behaves across markets, payers, and services. Our platform transforms raw payer disclosures into structured intelligence that supports contract evaluation, payer negotiations, and service line strategy. By combining market benchmarks with ongoing policy visibility, Trek helps teams identify variability, risk, and opportunity in commercial reimbursement. The result is faster insight, stronger negotiating positions, and more informed financial decisions.

    More from Geisinger Health Plan

    • Geisinger Health Plan prior authorization
    • Geisinger Health Plan coverage criteria
    • All Geisinger Health Plan policy updates

    More from Geisinger Health Plan

    • Geisinger Health Plan prior authorization
    • Geisinger Health Plan coverage criteria
    • All Geisinger Health Plan policy updates

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    Sources

    Where this data comes from

    Every contact in this directory comes from documents the payers publish themselves, such as provider manuals, quick reference guides, and contact pages, and each payer page shows when its contacts were last verified. You can see all of our data sources and how we process them.

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