Elixir Insurance Contact Directory
6 contact channels across 4 types (Email, Fax, Mailing Address, Phone) for claims, prior authorization, provider services, and more.
Last verified Aug 25, 2026 from the payer's published directories.
Phone
1 rows
| Contact | Purpose | Line of Business | Hours | Notes | Source |
|---|---|---|---|---|---|
| 866-250-2005 | Prior Authorization, Medical Management, General | All | None stated | Coverage determinations / electronic requests assistance | Elixir Solutions provider page shows this number for coverage determination assistance. The source does not identify a delegated UM vendor such as eviCore or Carelon for Elixir itself. | Member Services number frequently referenced; also used for grievances/appeals status inquiries - Medicare Part D coverage determination assistance; Provider page states providers may call for assistance | Coverage determination assistance | Elixir Insurance Member Services; PDP materials state this number for grievances and appeals information | View source |
Fax
2 rows
| Contact | Purpose | Line of Business | Hours | Notes | Source |
|---|---|---|---|---|---|
| 866-250-5178 | General | Medicare | N/A | General fax number for Elixir Insurance contact - Elixir Insurance general fax; not specifically labeled as claims or appeals fax | View source |
| 877-503-7231 | Prior Authorization | Medicare | N/A | Coverage determinations / authorization or coverage determination forms - Medicare Part D pharmacy coverage determinations; provider-facing per Provider page | View source |
Mailing Addresses
2 rows
| Contact | Purpose | Line of Business | Hours | Notes | Source |
|---|---|---|---|---|---|
| 7835 Freedom Avenue NW, North Canton, OH 44720 | General | Medicare | N/A | General mailing address published by Elixir Insurance (PDP documents and contact pages) - Elixir Insurance general correspondence; not specifically labeled for claims or appeals | View source |
| Not available in retrieved sources | General | All | None stated | Address appears on the Elixir provider page for faxing forms; no street address was provided in the retrieved snippet, only the fax destination notation. Because the request forbids inference, omitted. - No mailing address found in retrieved sources | View source |
1 rows
| Contact | Purpose | Line of Business | Hours | Notes | Source |
|---|---|---|---|---|---|
| providerenrollment@elixirsolutions.com | Credentialing Enrollment | All | None stated | Provider enrollment/credentialing email from Pharmacy Manual. - Pharmacy enrollment, credentialing, and change of ownership | View source |
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Sources
Where this data comes from
Every contact in this directory comes from documents the payers publish themselves, such as provider manuals, quick reference guides, and contact pages, and each payer page shows when its contacts were last verified. You can see all of our data sources and how we process them.
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