Dentegra Contact Directory
11 contact channels across 3 types (Email, Mailing Address, Phone) for claims, prior authorization, provider services, and more.
Last verified Aug 25, 2026 from the payer's published directories.
Phone
5 rows
| Contact | Purpose | Line of Business | Hours | Notes | Source |
|---|---|---|---|---|---|
| 877-280-4204 | Claims Status | All | Monday through Friday, 8 am to 9 pm Eastern time | Customer service number listed on Dentegra's contact page and provider pages; provider page says to use Provider Tools or contact this number for eligibility, benefits, claims review, and claim submission assistance. | View source |
| 888-857-0328 | Claims Status | Commercial | N/A | Dentegra PPO plans – verify eligibility, check benefits, review claims | View source |
| 800-592-0164 | Credentialing Enrollment | All | N/A | Provider concierge for provider listing / network questions | View source |
| 844-497-8048 | Credentialing Enrollment | All | N/A | Producer services – general information for producers (may relate to contracting) | View source |
| 866-238-1580 | Eligibility Benefits, Credentialing Enrollment, General | All | N/A | Provider contact number listed on the For Providers page. - Network development / providers interested in joining Dentegra network | General provider inquiries | View source |
Mailing Addresses
2 rows
| Contact | Purpose | Line of Business | Hours | Notes | Source |
|---|---|---|---|---|---|
| Customer Service and Claims Processing, P.O. Box 1850, Alpharetta, GA 30023-1850 | Claims Submission | All | N/A | Claims processing and customer service mailing address. - Customer service and claims processing mailing address | Dental claims mailing address and customer service/claims processing | paper claims | View source |
| Dentegra Corporate Headquarters, 560 Mission Street, Suite 1300, San Francisco, CA 94105 | General | All | N/A | Corporate headquarters | View source |
4 rows
| Contact | Purpose | Line of Business | Hours | Notes | Source |
|---|---|---|---|---|---|
| customerservice@dentegra.com | Claims Status, General | All | N/A | General customer service email listed on Dentegra's contact page; no provider-specific email for these functions was located in the retrieved sources. - Customer service and claims processing – general assistance including claims questions | View source |
| producerservices@dentegra.com | Credentialing Enrollment | All | N/A | Network development / producers services (for producer/broker support, may assist with contracting) | View source |
| providerconcierge@dentegra.com | Credentialing Enrollment | All | N/A | Provider listing / network questions (e.g., not listed in directory) | View source |
| providerinfo@dentegra.com | General | All | N/A | General provider information | View source |
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Sources
Where this data comes from
Every contact in this directory comes from documents the payers publish themselves, such as provider manuals, quick reference guides, and contact pages, and each payer page shows when its contacts were last verified. You can see all of our data sources and how we process them.
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