Delta Dental of New Jersey Contact Directory
18 contact channels across 4 types (Email, Fax, Mailing Address, Phone) for claims, prior authorization, provider services, and more.
Last verified Aug 25, 2026 from the payer's published directories.
Phone
7 rows
| Contact | Purpose | Line of Business | Hours | Notes | Source |
|---|---|---|---|---|---|
| 800-452-9310 | Claims Status, Eligibility Benefits, General | All | IVR available 24/7; live customer service hours vary seasonally, e.g., May 22 - September 4 Monday–Thursday 8:00 AM–6:30 PM EDT, Friday 8:00 AM–1:00 PM EDT | IVR available 24/7 for self-service per customer service update | Interactive Voice Response (IVR) system for viewing benefit information and claim status at any time; general customer service line | Interactive Voice Response System operational 24/7; members can verify eligibility, review benefits, check claim status, obtain EOBs, and print ID cards - Benefit information and claim status via IVR and customer service | Eligibility, covered benefits, claim status, EOBs via IVR/self-service | Customer Service and claim inquiries (IVR also provides claim status and benefit information) | View source |
| 888-396-6641 | Credentialing Enrollment | Commercial | N/A | Join the Delta Dental network – Professional Relations phone for network participation questions | View source |
| 800-494-4137 | Provider Services | Commercial | N/A | Professional Services / Provider Relations general phone | View source |
| 860-470-3354 | Provider Services | Commercial | N/A | Provider Relations Manager phone | View source |
| 862-268-3455 | Provider Services | Commercial | N/A | Provider Relations – Southern and Central New Jersey phone | View source |
| 973-285-4035 | Provider Services | Commercial | N/A | Provider Relations – Northern New Jersey phone | View source |
| 973-441-8757 | Provider Services | Commercial | N/A | Provider Relations – Flagship Health Systems (capitation – NJ only) phone | View source |
Fax
3 rows
| Contact | Purpose | Line of Business | Hours | Notes | Source |
|---|---|---|---|---|---|
| 973-285-4095 | Appeals Disputes | Commercial | N/A | Fax for requests for re-review of claim determinations (attention: Director of Customer Service – Request for Review) | View source |
| 800-324-7939 | Claims Submission | All | N/A | Fax number for claims listed in FAQ - Fax claims | View source |
| 973-285-4192 | Provider Services | Commercial | N/A | Professional Services / Provider Relations fax | View source |
Mailing Addresses
2 rows
| Contact | Purpose | Line of Business | Hours | Notes | Source |
|---|---|---|---|---|---|
| Delta Dental of New Jersey, P.O. Box 15132, Little Rock, AR 72231 | Appeals Disputes | Commercial | N/A | Mailing address for formal review of claim determinations (attention: Director of Customer Service – Request for Review) | View source |
| Delta Dental of New Jersey, P.O. Box 16354, Little Rock, AR 72231 | Claims Submission | All | N/A | Claims mailing address for employer-sponsored group plans and general claim forms - Employer-sponsored/group plan claims and general claim forms for services performed in the United States | View source |
6 rows
| Contact | Purpose | Line of Business | Hours | Notes | Source |
|---|---|---|---|---|---|
| ddsrelations@deltadentalnj.com | Credentialing Enrollment | Commercial | N/A | Join the Delta Dental network – Professional Relations contact for network participation | View source |
| kalberico@deltadentalnj.com | Provider Services | Commercial | N/A | Provider Relations Manager contact | View source |
| jgrancio@deltadentalnj.com | Provider Services | Commercial | N/A | Provider Relations – Northern New Jersey | View source |
| jjackson@deltadentalnj.com | Provider Services | Commercial | N/A | Provider Relations – Flagship Health Systems (capitation – NJ only) | View source |
| mheinis@deltadentalnj.com | Provider Services | Commercial | N/A | Provider Relations – Southern and Central New Jersey | View source |
| professionalservices@deltadentalnj.com | Provider Services | Commercial | N/A | Professional Services / Provider Relations general email | View source |
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Sources
Where this data comes from
Every contact in this directory comes from documents the payers publish themselves, such as provider manuals, quick reference guides, and contact pages, and each payer page shows when its contacts were last verified. You can see all of our data sources and how we process them.
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