CVS Caremark Contact Directory
8 contact channels across 2 types (Fax, Phone) for claims, prior authorization, provider services, and more.
Last verified Aug 25, 2026 from the payer's published directories.
Phone
4 rows
| Contact | Purpose | Line of Business | Hours | Notes | Source |
|---|---|---|---|---|---|
| 855-344-0930 | Prior Authorization | Commercial | Monday through Friday 8AM to 6PM CST | CVS Caremark Prior Authorization Department; provider-facing PA phone. - For plans using the CVS Caremark PA department; page lists multiple plan-specific PA phone numbers. | View source |
| 877-433-7643 | Prior Authorization | Commercial | Monday through Friday 8AM to 6PM CST | CVS Caremark Prior Authorization Department; provider-facing PA phone. - For plans using the CVS Caremark PA department; page lists multiple plan-specific PA phone numbers. | View source |
| 800-294-5979 | Prior Authorization, Pharmacy | Commercial | Monday through Friday 8AM to 6PM CST | CVS Caremark Prior Authorization Department; provider-facing PA phone. | Provider-facing pharmacy prior authorization number published in a CVS Caremark contact FAQ; no other plan qualifier in the snippet. - For plans using the CVS Caremark PA department; page lists multiple plan-specific PA phone numbers. | Pharmacy/prescription drug support for physicians. | View source |
| 800-237-2767 | Provider Services, Pharmacy | Commercial | N/A | CVS Caremark provider manual general provider-services number. | Specialty pharmacy contact for CVS Caremark/CVS Specialty. - General provider office contact in the Aetna/CVS provider manual. | Specialty pharmacy services. | View source |
Fax
4 rows
| Contact | Purpose | Line of Business | Hours | Notes | Source |
|---|---|---|---|---|---|
| 855-633-7673 | Prior Authorization | Commercial | N/A | CVS Caremark Prior Authorization Department; provider-facing PA fax. - For plans using the CVS Caremark PA department; page lists multiple plan-specific PA fax numbers. | View source |
| 866-255-7569 | Prior Authorization | Commercial | N/A | CVS Caremark Prior Authorization Department; provider-facing PA fax. - For plans using the CVS Caremark PA department; page lists multiple plan-specific PA fax numbers. | View source |
| 888-836-0730 | Prior Authorization | Commercial | N/A | CVS Caremark Prior Authorization Department; provider-facing PA fax. - For plans using the CVS Caremark PA department; page lists multiple plan-specific PA fax numbers. | View source |
| 800-378-0323 | Provider Services, Pharmacy | Commercial | N/A | CVS Caremark provider manual fax number. | Fax number for doctors to send prescriptions. - General provider office contact in the Aetna/CVS provider manual. | Prescription transmission for doctors. | View source |
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Sources
Where this data comes from
Every contact in this directory comes from documents the payers publish themselves, such as provider manuals, quick reference guides, and contact pages, and each payer page shows when its contacts were last verified. You can see all of our data sources and how we process them.
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