Clover Health Contact Directory

23 contact channels across 4 types (Email, Fax, Mailing Address, Phone) for claims, prior authorization, provider services, and more.

Last verified Aug 25, 2026 from the payer's published directories.

Phone

4 rows

Contact	Purpose	Line of Business	Hours	Notes	Source
877-853-8019	Eligibility Benefits, Provider Services	Medicare	8 am–5:30 pm EST, Monday–Friday	Provider Services – general provider inquiries, claims questions, overpayment recoveries \| Provider Services / Claims	View source
800-932-7013	Prior Authorization	Medicare	N/A	Delegated UM vendor for Part B drugs - CVS Caremark Part B Drugs – phone for prior authorization requests	View source
800-421-7592	Prior Authorization	Medicare	N/A	Delegated UM vendor for Radiology (Imaging), Cardiology, MSK, Medical Oncology, Sleep, Radiation Therapy - eviCore healthcare – prior authorization for specified specialty services	View source
888-995-1690	Prior Authorization, Medical Management	Medicare	Monday–Friday, 8 am–5 pm ET \| Monday–Friday, 8 am–5 pm local time (except holidays and weekends)	Utilization Management – submit or discuss prior authorization requests \| Utilization Management department – prior authorization (precertification) and medical management	View source

Fax

8 rows

Contact	Purpose	Line of Business	Hours	Notes	Source
732-412-9706	Appeals Disputes	Medicare	N/A	Out-of-network (OON) providers claims appeal/dispute fax. - OON providers claims appeals and disputes	View source
888-240-7243	Claims Submission, Appeals Disputes	Medicare	N/A	Medical Claims fax - Fax for claims-related submissions per provider QRG \| Medical Claims; used for claims and disputes	View source
866-699-8160	Prior Authorization	Medicare	N/A	Delegated UM vendor for specialty services - eviCore – Radiation Therapy prior authorization fax	View source
866-999-3510	Prior Authorization	Medicare	N/A	Delegated UM vendor for specialty services - eviCore – Sleep prior authorization fax	View source
833-866-2893	Prior Authorization	Medicare	N/A	Delegated UM vendor for Part B drugs - CVS Caremark Part B Drugs – fax for prior authorization requests	View source
800-540-2406	Prior Authorization	Medicare	N/A	Delegated UM vendor for specialty services - eviCore – Radiology (Imaging), Cardiology, MSK, Medical Oncology prior authorization fax	View source
800-308-1107	Prior Authorization, Medical Management	Medicare	N/A	Fax prior authorization request forms and supporting clinical information to Utilization Management \| Authorization Requests (Utilization Management) fax – quick reference guide	View source
866-201-3008	Provider Services	Medicare	N/A	Provider Services fax – general provider correspondence	View source

Mailing Addresses

6 rows

Contact	Purpose	Line of Business	Hours	Notes	Source
Clover Health, Attn: Medical Claims, PO Box 2092, Jersey City, NJ 07303	Appeals Disputes	Medicare	N/A	Member-facing language on directory, but address, fax, and email are clearly labeled as medical claims contacts and used again in provider appeal/dispute form; appropriate for provider claims/disputes. \| In-network (INN) providers claims appeal/dispute mailing address. - Medical Claims; used for claims and disputes \| INN providers claims appeals and disputes	View source
PO Box 2091, Jersey City, NJ 07303	Appeals Disputes	Medicare	N/A	Out-of-network (OON) providers claims appeal/dispute mailing address. - OON providers claims appeals and disputes	View source
Clover Health, P.O. Box 21164, Eagan, MN 55121	Claims Submission	Medicare	N/A	Described as "As a last resort" paper claims submission address. - Paper claims submission, last resort	View source
Clover Health, P.O. Box 3236, Scranton, PA 18505	Claims Submission	Medicare	N/A	Mailing Address for Claims (provider phone directory)	View source
Clover Health, P.O. Box 981704, El Paso, TX 79998-1637	Claims Submission	Medicare	N/A	Paper claims submission	View source
Attention: Utilization Management, Clover Health, P.O. Box 21672, Eagan, MN 55121	Medical Management	Medicare	N/A	Utilization Management mailing address used in appeals/prior auth context; member-facing document but address is labeled for Utilization Management and may be used by providers submitting UM requests by mail - Attention: Utilization Management – mail prior authorization-related requests	View source

Email

5 rows

Contact	Purpose	Line of Business	Hours	Notes	Source
PO_Box_2091@cloverhealth.com	Appeals Disputes	Medicare	N/A	Secure email for OON providers claims appeals/disputes. - OON providers claims appeals and disputes (secure email)	View source
PO_Box_2092@cloverhealth.com	Appeals Disputes	Medicare	N/A	Secure email for INN providers claims appeals/disputes. - INN providers claims appeals and disputes (secure email)	View source
claims@cloverhealth.com	Appeals Disputes	Medicare	N/A	Medical Claims email - Medical Claims; used for claims and disputes	View source
submitclaims@cloverhealth.com	Claims Submission	Medicare	N/A	Claims submission email	View source
providers@cloverhealth.com	Provider Services	Medicare	N/A	Provider Services email – general provider inquiries	View source

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Where this data comes from

Every contact in this directory comes from documents the payers publish themselves, such as provider manuals, quick reference guides, and contact pages, and each payer page shows when its contacts were last verified. You can see all of our data sources and how we process them.

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