Centene Contact Directory

28 contact channels across 4 types (Email, Fax, Mailing Address, Phone) for claims, prior authorization, provider services, and more.

Last verified Aug 25, 2026 from the payer's published directories.

Phone

15 rows

Contact	Purpose	Line of Business	Hours	Notes	Source
877-694-3649	Behavioral Health	Medicaid	N/A	New Hampshire Healthy Families – behavioral health / mental health/substance abuse specific provider line noted in prior contact guide. - Mental Health/Substance Abuse prior authorization line – NH Healthy Families Medicaid	View source
844-813-6769	Dental	Medicaid	N/A	Nebraska Total Care (Centene Medicaid) – Centene Dental automated eligibility and customer service line for dental providers. - Automated eligibility verification and customer service – Centene Dental Services (Medicaid)	View source
1-800-225-2573 ext. 6075525	Edi Electronic Claims	All	N/A	EDI team contact for electronic submission inquiries and submission-related questions. - Electronic claims submission inquiries	View source
855-577-8234	General	All	N/A	Section 1557 nondiscrimination coordinator contact within Centene; provider-facing line for assistance and grievances related to nondiscrimination., Included because it appears in the corporate dental provider manual as a provider resource. - Section 1557 Coordinator – nondiscrimination complaints/support	View source
800-460-8988	Pharmacy	All	N/A	General pharmacy prior authorization line listed on Centene pharmacy site; providers are instructed to call this number for PA requests. - Pharmacy prior authorizations – Toll Free	View source
800-672-5941	Prior Authorization	Medicare	N/A	Trillium (Centene Medicare Advantage) – dedicated line for Medicare Advantage prior authorizations. - Medicare Advantage prior authorizations – Trillium	View source
800-977-7522	Prior Authorization	Medicare	N/A	Superior HealthPlan Medicare HMO – provider services contact for notifications and prior auth-related calls. - Notifications and prior authorizations – Medicare HMO	View source
833-542-0693	Prior Authorization	Commercial	N/A	Wellcare by Centene – provider prior authorization phone number for non-dual/C-SNP plans. - Prior authorizations – NON-DUALS/C-SNP plans	View source
833-853-0864	Prior Authorization	Medicare	N/A	Wellcare by Centene – provider prior authorization phone number for dual/D-SNP plans. - Prior authorizations – Duals/D-SNP plans	View source
877-658-0322	Prior Authorization	Medicaid	N/A	NH Healthy Families – PT/ST/OT prior authorization line. - PT/ST/OT prior authorizations – NH Healthy Families Medicaid	View source
877-935-8023	Prior Authorization	Medicare	N/A	Superior HealthPlan Medicare SNP – provider services contact for notifications and prior auth-related calls. - Notifications and prior authorizations – Medicare SNP	View source
888-343-3547	Prior Authorization	Medicaid	N/A	Transportation authorization line listed on Centene Medicaid pre-auth page. - Transportation authorizations – Medicaid	View source
866-769-3085	Prior Authorization, Provider Services, Behavioral Health	Medicaid	N/A	New Hampshire Healthy Families (Centene Medicaid plan) – provider PA line for medical services. \| New Hampshire Healthy Families – general provider services and behavioral health contact noted in multiple provider contact guides. \| New Hampshire Healthy Families – combined medical and behavioral health provider line used for prior auth and BH/SUD services. - Medical prior authorizations – NH Healthy Families Medicaid \| General provider services – NH Healthy Families Medicaid \| Behavioral Health/Substance Use Disorder Services – NH Healthy Families Medicaid	View source
888-445-8913	Provider Services	Medicare	N/A	Trillium – Medicare Advantage provider services line; used for general provider support including prior auth-related questions. - Medicare Advantage Provider Services – Trillium	View source
833-236-1886	Provider Services	All	N/A	Provider customer service line published on a Centene dental provider page. - Provider customer service	View source

Fax

4 rows

Contact	Purpose	Line of Business	Hours	Notes	Source
866-388-1769	General	All	N/A	Section 1557 Coordinator fax line listed in Centene Dental provider manual. - Section 1557 Coordinator – fax for nondiscrimination complaints/support	View source
866-535-6974	Prior Authorization	Medicaid	N/A	New Hampshire Healthy Families – fax for behavioral health prior authorization requests. - Behavioral Health prior authorizations fax – NH Healthy Families Medicaid	View source
866-270-8027	Prior Authorization	Medicaid	N/A	New Hampshire Healthy Families – fax for medical prior authorization requests. - Medical prior authorizations fax – NH Healthy Families Medicaid	View source
855-609-5171	Prior Authorization	All	N/A	Centene Dental Services – fax for submission of additional clinical information in support of dental prior authorization requests. - Additional clinical information for dental authorizations – all lines of business	View source

Mailing Addresses

3 rows

Contact	Purpose	Line of Business	Hours	Notes	Source
Sunshine Health Attn: Adjustments/Reconsiderations/Disputes PO Box 3070 Farmington, MO 63640-3823	Claims Submission	Commercial	N/A	Paper claims mailing address for Sunshine Health. - Commercial/Marketplace plans not explicitly stated in source; this address is published for Sunshine Health provider reconsiderations/disputes, not paper claims.	View source
Centene Dental Services, PO Box 25974, Tampa, FL 33622-5974	Dental	Medicaid	N/A	Centene Dental Services – mailing address for paper authorizations, claims, and provider appeals for Nebraska Total Care and other markets as specified. - Paper authorizations, claims, provider appeals – Centene Dental Services	View source
Section 1557 Coordinator, PO Box 31384, Tampa, FL 33631	General	All	N/A	Section 1557 Coordinator mailing address listed in Centene Dental provider manual. - Section 1557 Coordinator – mailing address for nondiscrimination complaints/support	View source

Email

6 rows

Contact	Purpose	Line of Business	Hours	Notes	Source
DentalAppeals@Centene.com	Appeals Disputes	All	N/A	Provider appeals email published on a Centene dental provider page. - Provider appeals	View source
DentalAppeals@EnvolveHealth.com	Claims Submission	Medicaid	N/A	Envolve/Centene Dental Services – provider claim appeals email for dental claims. - Dental provider claim appeals – Centene Dental Services	View source
EDIBA@centene.com	Edi Electronic Claims	All	N/A	EDI team contact for electronic submission inquiries and submission-related questions. - Electronic claims submission inquiries	View source
SM_Section1557Coord@centene.com	General	All	N/A	Section 1557 Coordinator email listed in Centene Dental provider manual. - Section 1557 Coordinator – email for nondiscrimination complaints/support	View source
dentalauthorizations@centene.com	Prior Authorization	All	N/A	Centene Dental Services – dedicated email for submission of clinical information related to dental authorizations. - Dental authorization clinical information submission – all lines of business	View source
DentalProviderRelations@Centene.com	Provider Services, Credentialing Enrollment	All	N/A	Provider relations email published on a Centene dental provider page. \| Centene Dental Services – provider relations email for dental network and contracting issues. - Provider relations \| Dental Provider Relations – contracting/network questions	View source

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Where this data comes from

Every contact in this directory comes from documents the payers publish themselves, such as provider manuals, quick reference guides, and contact pages, and each payer page shows when its contacts were last verified. You can see all of our data sources and how we process them.

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Trek Health powers OpenPayer with a leading commercial payer intelligence platform, seamlessly converting fragmented payer data into actionable insights for provider organizations.

Centene Contact Directory

28 contact channels across 4 types (Email, Fax, Mailing Address, Phone) for claims, prior authorization, provider services, and more.

Last verified Aug 25, 2026 from the payer's published directories.

Phone

15 rows

Contact	Purpose	Line of Business	Hours	Notes	Source
877-694-3649	Behavioral Health	Medicaid	N/A	New Hampshire Healthy Families – behavioral health / mental health/substance abuse specific provider line noted in prior contact guide. - Mental Health/Substance Abuse prior authorization line – NH Healthy Families Medicaid	View source
844-813-6769	Dental	Medicaid	N/A	Nebraska Total Care (Centene Medicaid) – Centene Dental automated eligibility and customer service line for dental providers. - Automated eligibility verification and customer service – Centene Dental Services (Medicaid)	View source
1-800-225-2573 ext. 6075525	Edi Electronic Claims	All	N/A	EDI team contact for electronic submission inquiries and submission-related questions. - Electronic claims submission inquiries	View source
855-577-8234	General	All	N/A	Section 1557 nondiscrimination coordinator contact within Centene; provider-facing line for assistance and grievances related to nondiscrimination., Included because it appears in the corporate dental provider manual as a provider resource. - Section 1557 Coordinator – nondiscrimination complaints/support	View source
800-460-8988	Pharmacy	All	N/A	General pharmacy prior authorization line listed on Centene pharmacy site; providers are instructed to call this number for PA requests. - Pharmacy prior authorizations – Toll Free	View source
800-672-5941	Prior Authorization	Medicare	N/A	Trillium (Centene Medicare Advantage) – dedicated line for Medicare Advantage prior authorizations. - Medicare Advantage prior authorizations – Trillium	View source
800-977-7522	Prior Authorization	Medicare	N/A	Superior HealthPlan Medicare HMO – provider services contact for notifications and prior auth-related calls. - Notifications and prior authorizations – Medicare HMO	View source
833-542-0693	Prior Authorization	Commercial	N/A	Wellcare by Centene – provider prior authorization phone number for non-dual/C-SNP plans. - Prior authorizations – NON-DUALS/C-SNP plans	View source
833-853-0864	Prior Authorization	Medicare	N/A	Wellcare by Centene – provider prior authorization phone number for dual/D-SNP plans. - Prior authorizations – Duals/D-SNP plans	View source
877-658-0322	Prior Authorization	Medicaid	N/A	NH Healthy Families – PT/ST/OT prior authorization line. - PT/ST/OT prior authorizations – NH Healthy Families Medicaid	View source
877-935-8023	Prior Authorization	Medicare	N/A	Superior HealthPlan Medicare SNP – provider services contact for notifications and prior auth-related calls. - Notifications and prior authorizations – Medicare SNP	View source
888-343-3547	Prior Authorization	Medicaid	N/A	Transportation authorization line listed on Centene Medicaid pre-auth page. - Transportation authorizations – Medicaid	View source
866-769-3085	Prior Authorization, Provider Services, Behavioral Health	Medicaid	N/A	New Hampshire Healthy Families (Centene Medicaid plan) – provider PA line for medical services. \| New Hampshire Healthy Families – general provider services and behavioral health contact noted in multiple provider contact guides. \| New Hampshire Healthy Families – combined medical and behavioral health provider line used for prior auth and BH/SUD services. - Medical prior authorizations – NH Healthy Families Medicaid \| General provider services – NH Healthy Families Medicaid \| Behavioral Health/Substance Use Disorder Services – NH Healthy Families Medicaid	View source
888-445-8913	Provider Services	Medicare	N/A	Trillium – Medicare Advantage provider services line; used for general provider support including prior auth-related questions. - Medicare Advantage Provider Services – Trillium	View source
833-236-1886	Provider Services	All	N/A	Provider customer service line published on a Centene dental provider page. - Provider customer service	View source

Fax

4 rows

Contact	Purpose	Line of Business	Hours	Notes	Source
866-388-1769	General	All	N/A	Section 1557 Coordinator fax line listed in Centene Dental provider manual. - Section 1557 Coordinator – fax for nondiscrimination complaints/support	View source
866-535-6974	Prior Authorization	Medicaid	N/A	New Hampshire Healthy Families – fax for behavioral health prior authorization requests. - Behavioral Health prior authorizations fax – NH Healthy Families Medicaid	View source
866-270-8027	Prior Authorization	Medicaid	N/A	New Hampshire Healthy Families – fax for medical prior authorization requests. - Medical prior authorizations fax – NH Healthy Families Medicaid	View source
855-609-5171	Prior Authorization	All	N/A	Centene Dental Services – fax for submission of additional clinical information in support of dental prior authorization requests. - Additional clinical information for dental authorizations – all lines of business	View source

Mailing Addresses

3 rows

Contact	Purpose	Line of Business	Hours	Notes	Source
Sunshine Health Attn: Adjustments/Reconsiderations/Disputes PO Box 3070 Farmington, MO 63640-3823	Claims Submission	Commercial	N/A	Paper claims mailing address for Sunshine Health. - Commercial/Marketplace plans not explicitly stated in source; this address is published for Sunshine Health provider reconsiderations/disputes, not paper claims.	View source
Centene Dental Services, PO Box 25974, Tampa, FL 33622-5974	Dental	Medicaid	N/A	Centene Dental Services – mailing address for paper authorizations, claims, and provider appeals for Nebraska Total Care and other markets as specified. - Paper authorizations, claims, provider appeals – Centene Dental Services	View source
Section 1557 Coordinator, PO Box 31384, Tampa, FL 33631	General	All	N/A	Section 1557 Coordinator mailing address listed in Centene Dental provider manual. - Section 1557 Coordinator – mailing address for nondiscrimination complaints/support	View source

Email

6 rows

Contact	Purpose	Line of Business	Hours	Notes	Source
DentalAppeals@Centene.com	Appeals Disputes	All	N/A	Provider appeals email published on a Centene dental provider page. - Provider appeals	View source
DentalAppeals@EnvolveHealth.com	Claims Submission	Medicaid	N/A	Envolve/Centene Dental Services – provider claim appeals email for dental claims. - Dental provider claim appeals – Centene Dental Services	View source
EDIBA@centene.com	Edi Electronic Claims	All	N/A	EDI team contact for electronic submission inquiries and submission-related questions. - Electronic claims submission inquiries	View source
SM_Section1557Coord@centene.com	General	All	N/A	Section 1557 Coordinator email listed in Centene Dental provider manual. - Section 1557 Coordinator – email for nondiscrimination complaints/support	View source
dentalauthorizations@centene.com	Prior Authorization	All	N/A	Centene Dental Services – dedicated email for submission of clinical information related to dental authorizations. - Dental authorization clinical information submission – all lines of business	View source
DentalProviderRelations@Centene.com	Provider Services, Credentialing Enrollment	All	N/A	Provider relations email published on a Centene dental provider page. \| Centene Dental Services – provider relations email for dental network and contracting issues. - Provider relations \| Dental Provider Relations – contracting/network questions	View source

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Published by

Trek Health powers OpenPayer with a leading commercial payer intelligence platform, seamlessly converting fragmented payer data into actionable insights for provider organizations.