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    OpenPayerToolsPayer Contact DirectoryBlue Cross Blue Shield of South Carolina

    Blue Cross Blue Shield of South Carolina Contact Directory

    30 contact channels across 4 types (Email, Fax, Mailing Address, Phone) for claims, prior authorization, provider services, and more.

    Last verified Aug 25, 2026 from the payer's published directories.

    Phone

    18 rows

    ContactPurposeLine of BusinessHoursNotesSource
    888-410-2227Claims StatusAllN/AListed as Health Claims phone; usable by providers for claims status inquiries - Health Claims – toll-freeView source
    803-264-2215Claims StatusAllN/AListed as Health Claims phone; usable by providers for claims status inquiries - Health Claims – Columbia areaView source
    803-264-3879DentalCommercialN/AContact us page lists this for dental claims - Dental claims – Columbia areaView source
    803-264-7323DentalCommercialN/AContact us page lists this for dental claims and benefits - Dental claims and benefits – Columbia areaView source
    888-214-6230DentalCommercialN/AContact us page lists this for dental claims and benefits - Dental claims and benefits – toll-freeView source
    800-334-2583Medical ManagementCommercialN/AVoice Response Unit listed in provider contacts guide; includes authorization functions - Voice Response Unit (VRU) – Columbia area onlyView source
    800-868-2510Medical ManagementCommercialN/AVoice Response Unit listed in provider contacts guide; includes authorization functions - Voice Response Unit (VRU) – outside ColumbiaView source
    833-494-2987PharmacyMarketplaceN/APharmacy benefit manager prior auth line for Exchange plans - Exchange plans – pharmacy prior authorizationView source
    855-540-5951PharmacyMedicareN/APharmacy benefit manager prior auth line for Part D non-specialty medications - Part D – pharmacy prior authorizationView source
    855-811-2218PharmacyCommercialN/APharmacy benefit manager prior auth line for non-specialty medications - Commercial plans – pharmacy prior authorizationView source
    800-950-5387Prior AuthorizationCommercialN/ABlueChoice and Blue Option – medical prior authorization/precertificationView source
    844-227-5769Prior AuthorizationMedicareN/AMedicare Advantage prior authorization system contact - Medicare Advantage – Prior Authorization System (PAS)View source
    855-843-2325Prior AuthorizationMedicareN/AMedicare Advantage – medical prior authorization/precertificationView source
    800-925-9724Prior AuthorizationMedicaidN/AState Health Plan (Medi-Call) – medical prior authorization/precertificationView source
    800-868-2583Prior AuthorizationCommercialN/AProvider contacts quick reference – BlueCard prior authorization contact - BlueCard – prior authorizationView source
    800-334-7287Prior AuthorizationCommercialN/APreferred Blue and BlueEssentials – medical prior authorization/precertificationView source
    800-327-3238Prior AuthorizationCommercialN/AFederal Employee Program – medical prior authorization/precertificationView source
    855-209-7267Provider ServicesMedicareN/AMedicare Advantage provider services line includes prior authorization support per MA materials - Medicare Advantage – provider servicesView source

    Fax

    5 rows

    ContactPurposeLine of BusinessHoursNotesSource
    803-264-4172Medical ManagementCommercialN/AFax associated with VRU in provider contacts guide - Voice Response Unit (VRU) – faxView source
    844-403-1029PharmacyCommercialN/APharmacy benefit manager prior auth fax for non-specialty medications - Commercial plans – pharmacy prior authorization faxView source
    844-403-1028PharmacyMedicareN/APharmacy benefit manager prior auth fax for Part D non-specialty medications - Part D – pharmacy prior authorization faxView source
    803-462-5000PharmacyMarketplaceN/APharmacy benefit manager prior auth fax for Exchange plans - Exchange plans – pharmacy prior authorization faxView source
    803-264-6552Prior AuthorizationMedicareN/AFax for Medicare Advantage prior authorization requests - Medicare Advantage – prior authorization faxView source

    Mailing Addresses

    5 rows

    ContactPurposeLine of BusinessHoursNotesSource
    BlueCross BlueShield of South Carolina, Columbia Service Center, PO Box 100300, Columbia, SC 29202Claims SubmissionCommercialN/APreferred Blue and all other BlueCross BlueShield of South Carolina, and BlueCard paper claims | General health claims mailing address referenced for BlueCross BlueShield of South CarolinaView source
    BlueCross BlueShield of South Carolina, Piedmont Service Center, PO Box 6000, Greenville, SC 29606Claims SubmissionCommercialN/APreferred Blue and all other BlueCross BlueShield of South Carolina, and BlueCard paper claimsView source
    Federal Employee Program, PO Box 600601, Columbia, SC 29260Claims SubmissionCommercialN/AFederal Employee Program (FEP) paper claimsView source
    Medicare Advantage, PO Box 100191, Columbia, SC 29260Claims SubmissionMedicareN/AMedicare Advantage paper claimsView source
    State Claims, PO Box 100605, Columbia, SC 29260Claims SubmissionMedicaidN/AState Health Plan paper claimsView source

    Email

    2 rows

    ContactPurposeLine of BusinessHoursNotesSource
    provider.eft@bcbssc.comEdi Electronic ClaimsAllN/AFor electronic funds transfer (EFT) and electronic remittance advice (ERA) - Provider inquiries about EFT and ERA setup and supportView source
    edi.services@bcbssc.comEdi Electronic ClaimsAllN/AFor submitting electronic HIPAA transactions and EDI enrollment questions - Submit electronic HIPAA transactions; enroll practice or billing service to get electronic dataView source

    Trek Health ingests and normalizes Transparency in Coverage data and payer policy updates to give provider organizations a clear view of how commercial reimbursement behaves across markets, payers, and services. Our platform transforms raw payer disclosures into structured intelligence that supports contract evaluation, payer negotiations, and service line strategy. By combining market benchmarks with ongoing policy visibility, Trek helps teams identify variability, risk, and opportunity in commercial reimbursement. The result is faster insight, stronger negotiating positions, and more informed financial decisions.

    More from Blue Cross Blue Shield of South Carolina

    • All Blue Cross Blue Shield Of South Carolina policy updates

    More from Blue Cross Blue Shield of South Carolina

    • All Blue Cross Blue Shield Of South Carolina policy updates

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    Sources

    Where this data comes from

    Every contact in this directory comes from documents the payers publish themselves, such as provider manuals, quick reference guides, and contact pages, and each payer page shows when its contacts were last verified. You can see all of our data sources and how we process them.

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