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    OpenPayerToolsPayer Contact DirectoryBlue Cross Blue Shield of Rhode Island

    Blue Cross Blue Shield of Rhode Island Contact Directory

    15 contact channels across 4 types (Email, Fax, Mailing Address, Phone) for claims, prior authorization, provider services, and more.

    Last verified Aug 25, 2026 from the payer's published directories.

    Phone

    9 rows

    ContactPurposeLine of BusinessHoursNotesSource
    401-277-1344Behavioral HealthAllMonday – Friday, 8:00 a.m. to 4:30 p.m.Behavioral Health Line cited in the provider manual for behavioral health vendor contact. - behavioral health services and authorization questionsView source
    800-274-2958Behavioral HealthAllMonday – Friday, 8:00 a.m. to 4:30 p.m.Behavioral Health Line toll-free number cited in the provider manual. - behavioral health services and authorization questionsView source
    401-453-4700DentalAllMonday – Friday, 8:00 a.m. to 8:00 p.m.Blue Cross Dental provider contact. - dental claims and dental provider questionsView source
    800-831-2400DentalAllMonday – Friday, 8:00 a.m. to 8:00 p.m.Blue Cross Dental toll-free provider contact. - dental claims and dental provider questionsView source
    401-272-5670Prior Authorization, Medical ManagementAllMonday – Friday, 8:00 a.m. to 4:30 p.m. | Monday through Friday, 8:00 a.m. to 4:30 p.m.Utilization Management Department for prior authorization / pre-certification questions. | Utilization Management Department / prior authorization contact listed in FAQs for aftercare and acute care coordination services. - medical and behavioral health prior authorization | aftercare and acute care coordination servicesView source
    800-635-2477Prior Authorization, Medical ManagementAllOutside of Rhode Island only | Monday through Friday, 8:00 a.m. to 4:30 p.m.Utilization Management Department toll-free number for prior authorization / pre-certification questions. | Out-of-state toll-free number for Utilization Management Department / prior authorization questions listed in FAQs. - medical and behavioral health prior authorization | aftercare and acute care coordination servicesView source
    ProviderRelations@bcbsri.orgProvider ServicesAllMonday – Friday, 8:00 a.m. to 4:30 p.m.Provider Relations team referenced for access to bcbsri.com / MHK assistance. - provider portal access assistanceView source
    401-274-4848Provider Services, GeneralAllMonday – Friday, 8:00 a.m. to 4:30 p.m.Provider Services / Physician and Provider Service Center. - provider-facing general contact | Provider phone line listed on provider-facing claims page and FAQs; also used for claims status and eligibility via phone treeView source
    800-230-9050Provider Services, GeneralAllMonday – Friday, 8:00 a.m. to 4:30 p.m.Provider Services / Physician and Provider Service Center; toll-free. - provider-facing general contact | Provider phone line listed on provider-facing claims page and FAQs; also used for claims status and eligibility via phone treeView source

    Fax

    3 rows

    ContactPurposeLine of BusinessHoursNotesSource
    401-459-1369Credentialing EnrollmentAllMonday – Friday, 8:00 a.m. to 4:30 p.m.Credentialing Department fax. - status of a credentialing applicationView source
    401-459-2287DentalAllMonday – Friday, 8:00 a.m. to 8:00 p.m.Blue Cross Dental fax. - dental claims and dental provider questionsView source
    401-272-8885Prior AuthorizationAllMonday – Friday, 8:00 a.m. to 4:30 p.m.Utilization Management fax for prior authorization requests. - medical and behavioral health prior authorizationView source

    Mailing Addresses

    2 rows

    ContactPurposeLine of BusinessHoursNotesSource
    Blue Cross & Blue Shield of Rhode Island, PO Box 1057, Providence, RI 02901Claims SubmissionMedicareN/AMedicare-related billing and claims address (Medicare section, member-facing but used for claims payments processing)View source
    Blue Cross & Blue Shield of Rhode Island, ATTN: Claims Department, 500 Exchange Street, Providence, RI 02903-2699Claims Submission, GeneralAllN/AAppears in BCBSRI provider policy PDF; used as the mailing address on the document. The snippet did not provide the full associated mailing instruction text, so include only the address literal appearing in the source. - Paper claims mailing address for BCBSRI commercial and BlueCard claims | Alternate format of paper claims mailing address for BCBSRI claims | mailing address printed on provider policy documentView source

    Email

    1 rows

    ContactPurposeLine of BusinessHoursNotesSource
    Database.Credentialing@bcbsri.orgCredentialing EnrollmentAllN/ACredentialing-related email. - credentialingView source

    Trek Health ingests and normalizes Transparency in Coverage data and payer policy updates to give provider organizations a clear view of how commercial reimbursement behaves across markets, payers, and services. Our platform transforms raw payer disclosures into structured intelligence that supports contract evaluation, payer negotiations, and service line strategy. By combining market benchmarks with ongoing policy visibility, Trek helps teams identify variability, risk, and opportunity in commercial reimbursement. The result is faster insight, stronger negotiating positions, and more informed financial decisions.

    More from Blue Cross Blue Shield of Rhode Island

    • All Blue Cross Blue Shield Of Rhode Island policy updates

    More from Blue Cross Blue Shield of Rhode Island

    • All Blue Cross Blue Shield Of Rhode Island policy updates

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    Where this data comes from

    Every contact in this directory comes from documents the payers publish themselves, such as provider manuals, quick reference guides, and contact pages, and each payer page shows when its contacts were last verified. You can see all of our data sources and how we process them.

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