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    OpenPayerToolsPayer Contact DirectoryBlue Cross Blue Shield of Nebraska

    Blue Cross Blue Shield of Nebraska Contact Directory

    16 contact channels across 4 types (Email, Fax, Mailing Address, Phone) for claims, prior authorization, provider services, and more.

    Last verified Aug 25, 2026 from the payer's published directories.

    Phone

    6 rows

    ContactPurposeLine of BusinessHoursNotesSource
    402-390-1870 or 800-247-1103Behavioral HealthCommercialN/ABehavioral health-related provider contact from provider reference directory. The snippet shows inpatient admission (behavioral health) and Health Service Programs Department. - Inpatient admission (behavioral health) / Health Service Programs DepartmentView source
    No contact listed in retrieved sourcesCredentialing EnrollmentCommercialN/ACredentialing information page exists, but no provider-facing phone, fax, email, or mailing address was visible in retrieved sources; omitted from contacts. - No provider-facing contact number or address found in retrieved sourcesView source
    800-635-0579Dental, GeneralCommercialN/ABCBSNE provider contact page lists dental benefits contact number. | Medical records / appeals fax lines are not included because your request is for provider-facing contacts for the listed functions only; source also says these are not for preauthorization. Included only when directly tied to a function below is not applicable. - Dental benefits; provider-facing contact listed on provider contact page | Provider customer service / claims questionsView source
    800-424-1709Prior AuthorizationCommercialMonday-Friday 8 a.m.-6 p.m. EST for routine requests; 24/7 for urgent requestsPrime PBM / medical pharmacy prior authorization phone. BCBSNE states providers may call Prime for authorization requests. - Medical pharmacy prior authorization; Prime PBMView source
    877-999-2374Prior Authorization, Behavioral HealthCommercialN/ABCBSNE commercial pharmacy preauthorization phone number shown as 'if needed' on provider contact page. | Behavioral health-related provider contact from provider reference directory for inpatient admission / behavioral health. - Pharmacy preauthorization | Inpatient admission (behavioral health)View source
    402-390-1870 or 800-247-1103 option 5Prior Authorization, Medical ManagementCommercialN/ABCBSNE provider contact page says participating providers use NaviNet for preauthorization; phone listed for general preauthorization assistance / provider portal authorization tool. | BCBSNE provider contact page says to submit preauthorization requests through NaviNet; this phone number is listed on the provider contact page in the preauthorization section for assistance. - Provider portal authorization tool assistance | General preauthorization assistance; commercial/FEP/MA provider portal workflowsView source

    Fax

    4 rows

    ContactPurposeLine of BusinessHoursNotesSource
    402-343-3444Behavioral HealthCommercialN/ABehavioral health fax number from provider reference directory, labeled for forms for behavioral health visits / Health Service Programs Department. - Behavioral health visits / Health Service Programs DepartmentView source
    402-548-4683Prior AuthorizationCommercialN/ACommercial pharmacy prior authorization fax number listed as scheduled for retirement effective Dec. 15, 2025; included because it literally appears in source. - Pharmacy prior authorization; retirement notice effective Dec. 15, 2025View source
    877-232-6726Prior AuthorizationCommercialN/ACommercial pharmacy prior authorization fax number listed as scheduled for retirement effective Dec. 15, 2025; included because it literally appears in source. - Pharmacy prior authorization; retirement notice effective Dec. 15, 2025View source
    888-656-6671Prior AuthorizationCommercialN/APrime HIPAA-compliant fax for medical pharmacy prior authorization supporting documents. - Medical pharmacy prior authorization; Prime PBMView source

    Mailing Addresses

    3 rows

    ContactPurposeLine of BusinessHoursNotesSource
    Blue Cross and Blue Shield of Nebraska, P.O. Box 21501, Eagan, MN 55121Appeals DisputesMedicareN/AMedicare Advantage offset request mailing address from the same provider form; used when requesting offsets rather than check refunds. - Medicare Advantage – offset requests (overpayment applied via offset)View source
    BCBSNE, PO Box 30112, Omaha, NE 68103Claims SubmissionAllN/AGeneral BCBSNE mailing address used in multiple provider-facing documents; appropriate for paper claim submissions unless a plan-specific address is required by the provider’s contract or member ID card. - Paper claims mailing address – general BCBSNEView source
    Blue Cross Blue Shield of Nebraska, Omaha Corporate Headquarters, 1919 Aksarben Drive, Omaha, NE 68106, P.O. Box 3248, Omaha, NE 68180General, Claims Submission, Appeals DisputesAllN/ACorporate headquarters and P.O. Box listed on BCBSNE Medicare site contact page; can be used for general Medicare-related provider correspondence when no more specific address is indicated. | Address appears in a provider contacts document as mailing address for provider executives; also widely used as BCBSNE main P.O. Box in other documents. | Dental paper claims mailing address on BCBSNE dental paper claim submission page / provider update. Use for dental paper claims. | Medicare Advantage-specific address appearing on a BCBSNE Medicare Advantage provider refund/overpayment form; appropriate for correspondence related to Medicare Advantage claim adjustments, refunds, and potentially appeals if instructions direct mail to this address. - Medicare – general correspondence mailing address | Paper claims mailing address – alternative BCBSNE P.O. Box used in provider and claims-related materials | Dental paper claims | Medicare Advantage – checks, refund/overpayment and offset requests; use as directed for MA claim-related correspondenceView source

    Email

    3 rows

    ContactPurposeLine of BusinessHoursNotesSource
    ProviderPortalAuthQuestions@NebraskaBlue.comPrior AuthorizationCommercialN/ABCBSNE provider contact page lists this email for provider portal authorization tool assistance. - Provider portal authorization tool assistanceView source
    ProviderExecs@NebraskaBlue.comProvider ServicesAllN/AProvider executive contact email; appropriate for provider services, relationship, and escalation questions rather than member inquiries. - Contact your local provider executive for provider relations issuesView source
    ProviderServicesOperationsSupport@nebraskablue.comProvider ServicesAllN/AOperations support email for provider services, including assistance with claims questions, remit issues, and other provider-facing operational concerns. - Provider Services Operations Support – claims and remit assistanceView source

    Trek Health ingests and normalizes Transparency in Coverage data and payer policy updates to give provider organizations a clear view of how commercial reimbursement behaves across markets, payers, and services. Our platform transforms raw payer disclosures into structured intelligence that supports contract evaluation, payer negotiations, and service line strategy. By combining market benchmarks with ongoing policy visibility, Trek helps teams identify variability, risk, and opportunity in commercial reimbursement. The result is faster insight, stronger negotiating positions, and more informed financial decisions.

    More from Blue Cross Blue Shield of Nebraska

    • All Blue Cross Blue Shield Of Nebraska policy updates

    More from Blue Cross Blue Shield of Nebraska

    • All Blue Cross Blue Shield Of Nebraska policy updates

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    Sources

    Where this data comes from

    Every contact in this directory comes from documents the payers publish themselves, such as provider manuals, quick reference guides, and contact pages, and each payer page shows when its contacts were last verified. You can see all of our data sources and how we process them.

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