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    OpenPayerToolsPayer Contact DirectoryBlue Cross Blue Shield of Michigan

    Blue Cross Blue Shield of Michigan Contact Directory

    32 contact channels across 4 types (Email, Fax, Mailing Address, Phone) for claims, prior authorization, provider services, and more.

    Last verified Aug 25, 2026 from the payer's published directories.

    Phone

    21 rows

    ContactPurposeLine of BusinessHoursNotesSource
    800-431-1059Behavioral HealthMedicareN/ABehavioral health contact for questions about authorizations and other general inquiries for BCN Advantage (Medicare) members. - BCN Advantage behavioral health; questions about authorizations and general inquiriesView source
    800-482-5982Behavioral HealthCommercialN/ABehavioral health contact for questions about authorizations and other general inquiries for BCN commercial members. - BCN commercial behavioral health; questions about authorizations and general inquiriesView source
    866-309-1719Claims Status, Eligibility BenefitsAllN/AGeneral Provider Inquiry line referenced in provider resource guide for claims, benefits and eligibility information and problems submitting medical claims. | Automated phone system for providers who know they are calling on a Medicare Advantage contract. - Provider Inquiry – claims, benefits, eligibility information and problems submitting medical claims | Medicare Advantage provider inquiriesView source
    800-233-1468Credentialing EnrollmentCommercialN/ATier 1 PPO dental providers are instructed to contact DentaQuest for credentialing, network enrollment and changes. - Blue Dental Tier 1 PPO (in-network) dental providers; DentaQuest credentialing and network enrollmentView source
    800-822-2761Credentialing EnrollmentAllN/AContact for questions about enrollment or credentialing into BCBSM networks. - Provider enrollment or credentialing questionsView source
    800-482-3600DentalMedicaidN/ADental Provider Summary Guide lists this contact for Blue Cross Complete dental providers. - Blue Cross Complete (Medicaid) dental providers; provider service and inquiriesView source
    844-876-7917DentalMedicareN/ADental Provider Summary Guide lists this contact for Medicare Advantage dental providers. - Medicare Advantage dental providers; provider service and inquiriesView source
    888-826-8152DentalCommercialN/ADental Provider Summary Guide lists this Provider Service Line for Tier 2 Participating Non-PPO (out-of-network) dental providers and general provider service. - Blue Dental Tier 2 Participating Non-PPO (out-of-network) providers; general provider service and inquiriesView source
    800-840-4505Eligibility Benefits, Behavioral HealthCommercialN/AAutomated phone system for eligibility, benefits and claims inquiries for Federal Employee Program (FEP) providers. | Provider resource guide lists as Behavioral Health contact for Federal Employee Program providers. - Federal Employee Program providers | Federal Employee Program behavioral health providers and facilitiesView source
    800-249-5103Eligibility Benefits, Prior Authorization, Provider ServicesAllN/AAutomated phone system for eligibility, benefits and claims inquiries for hospital and facility providers. | General provider inquiry line for hospital and facility providers; also cited for questions about prior authorization for commercial members. | General provider inquiry; listed for hospitals or facilities. - Hospitals and facilities | Facility providers; commercial plans | Hospitals and facilities; general inquiries including claims, eligibility, and authorizationsView source
    800-344-8525Eligibility Benefits, Prior Authorization, Provider ServicesAllN/AAutomated phone system for eligibility, benefits and claims inquiries for physicians and other professional providers. | General provider inquiry line for physicians and other professional providers; also cited for questions about prior authorization for commercial members. | General provider inquiry; listed for physicians and other professional providers. - Physicians and professionals | Professional providers; commercial plans | Physicians and other professional providers; general inquiries including claims, eligibility, and authorizationsView source
    800-482-4047Eligibility Benefits, Provider ServicesAllN/AAutomated phone system for eligibility, benefits and claims inquiries for vision and hearing providers. | General provider inquiry; listed for vision and hearing providers. - Vision and hearing providers | Vision and hearing providers; general inquiriesView source
    800-282-4548GeneralAllN/AProvider resource guide notes this number for accessing or technical assistance with the Availity provider portal, which is used for claims and other transactions. - Availity access or technical helpView source
    313-225-6800Medical ManagementCommercialN/AUrgent appeal contact for Blue Cross commercial members; used when member’s situation is urgent. Provider-facing number in an alert about urgent appeals. - Urgent appeals for Blue Cross commercial membersView source
    833-533-8686Medical ManagementMedicaidN/ABlue Cross Complete prior authorization request form lists UM department phone number. - Blue Cross Complete Utilization Management Department; authorization requestsView source
    833-983-7229Medical ManagementMedicaidN/ABlue Cross Complete prior authorization request form lists transplant unit direct toll-free number. - Blue Cross Complete transplant unit direct toll-free lineView source
    800-437-3803PharmacyCommercialN/APharmacy Clinical Help Desk for prior authorization requests and other clinical pharmacy questions; cited as contact for submitting PA requests by phone. - Pharmacy Clinical Help Desk; commercial pharmacy prior authorization and clinical reviewView source
    800-762-2382Prior AuthorizationCommercialN/APrior authorization submission line for traditional Blue Cross commercial members. - Traditional commercial membersView source
    877-917-2583Prior AuthorizationCommercialN/ADelegated UM vendor for certain services. Providers can submit electronic prior authorization requests or call eviCore. - Delegated utilization management vendor eviCore; see PA requirements document for applicable servicesView source
    800-342-5891Prior AuthorizationCommercialN/APrior authorization submission line for Michigan Blue Cross and Blue Shield Federal Employee Program members. - Michigan Blue Cross and Blue Shield Federal Employee ProgramView source

    Showing 1–20 of 21

    Fax

    9 rows

    ContactPurposeLine of BusinessHoursNotesSource
    262-834-3452Appeals DisputesCommercialN/AFax for claim appeals for DentaQuest-administered Blue Dental plans. - Blue Dental claim appeals fax; DentaQuestView source
    866-294-5012Claims SubmissionCommercialN/AClaims clearinghouse fax for non-PPO network; associated with Payor ID 382069753. - Blue Dental Tier 2 Participating Non-PPO network claims clearinghouse fax; Payor ID 382069753View source
    262-834-3589Claims SubmissionCommercialN/AClaims clearinghouse fax for DentaQuest PPO network; associated with Payor ID BBMDQ. - Blue Dental Tier 1 PPO network claims clearinghouse fax; Payor ID BBMDQView source
    866-900-0250Credentialing EnrollmentAllN/AFax listed in provider resource guide along with enrollment/credentialing contacts. - Fax for provider enrollment or credentialing-related submissionsView source
    262-241-7401Credentialing EnrollmentCommercialN/AFax for DentaQuest initial provider enrollment for Tier 1 PPO dental providers. - Blue Dental Tier 1 PPO dental providers; DentaQuest initial provider enrollment faxView source
    877-522-4767Medical ManagementCommercialN/AFax number for submitting urgent appeals for Blue Cross commercial members. - Urgent appeals fax for Blue Cross commercial membersView source
    844-796-1177Medical ManagementMedicaidN/ABlue Cross Complete prior authorization request form lists transplant unit fax number. - Blue Cross Complete transplant unit fax for prior authorization or transplant-related UMView source
    844-486-3290Medical ManagementMedicaidN/ABlue Cross Complete prior authorization request form lists main UM fax number for PA requests. - Blue Cross Complete Utilization Management Department; prior authorization faxView source
    877-442-3778PharmacyCommercialN/AFax number for Pharmacy Clinical Help Desk; used to submit pharmacy prior authorization requests. - Pharmacy Clinical Help Desk fax; commercial pharmacy prior authorizationView source

    Mailing Addresses

    1 rows

    ContactPurposeLine of BusinessHoursNotesSource
    Provider Inquiry, Blue Cross Blue Shield of Michigan, P.O. Box 2227, Detroit, MI 48321-2227Provider ServicesAllN/AProvider Inquiry mailing address from provider contact page. - Provider Inquiry mail for general provider questionsView source

    Email

    1 rows

    ContactPurposeLine of BusinessHoursNotesSource
    initialproviderenrollment@dentaquest.comCredentialing EnrollmentCommercialN/AEmail for DentaQuest initial provider enrollment for Tier 1 PPO dental providers. - Blue Dental Tier 1 PPO dental providers; initial provider enrollment emailView source

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    More from Blue Cross Blue Shield of Michigan

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    Where this data comes from

    Every contact in this directory comes from documents the payers publish themselves, such as provider manuals, quick reference guides, and contact pages, and each payer page shows when its contacts were last verified. You can see all of our data sources and how we process them.

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