Aspirus Arise Contact Directory
26 contact channels across 4 types (Email, Fax, Mailing Address, Phone) for claims, prior authorization, provider services, and more.
Last verified Sep 2, 2026 from the payer's published directories.
Phone
12 rows
| Contact | Purpose | Line of Business | Hours | Notes | Source |
|---|---|---|---|---|---|
| 715-631-7440 | Appeals Disputes | Medicare | N/A | Aspirus Appeal Request Form – phone contact for Medicare Advantage appeals and grievances | View source |
| 855-931-4858 | Appeals Disputes | Medicare | N/A | Aspirus Appeal Request Form – toll-free phone contact for Medicare Advantage appeals and grievances | View source |
| 715-631-7413 | Appeals Disputes, General | Medicare | N/A | TTY/hearing impaired | TTY users - Aspirus Appeal Request Form – TTY line for appeals and grievances | Part C organizational determinations, appeals and grievances page – TTY line for customer service, appeals and grievances | View source |
| 855-931-4852 | Appeals Disputes, General | Medicare | N/A | TTY/hearing impaired (toll-free) | TTY users, toll-free - Aspirus Appeal Request Form – toll-free TTY line for appeals and grievances | Part C organizational determinations, appeals and grievances page – toll-free TTY line for customer service, appeals and grievances | View source |
| 800-282-4548 | Claims Status | Medicare | N/A | Medicare Claims and Billing page – phone number listed for claims and billing inquiries (likely CMS general line, but appears under Aspirus Medicare claims and billing page) | View source |
| 715-631-7411 | General | Medicare | N/A | Part C organizational determinations, appeals and grievances page – Medicare Advantage customer service line | View source |
| 763-847-4013 | General | Commercial | N/A | Hearing impaired line - Aspirus Inc. Employee Health Benefit Plan SPD – TTY/hearing impaired contact | View source |
| 855-931-4850 | General | Medicare | N/A | Part C organizational determinations, appeals and grievances page – Medicare Advantage toll-free customer service line | View source |
| 866-631-4611 | General | Commercial | N/A | Provider Tipsheet – additional Aspirus Health Plan contact number listed on provider tipsheet (likely claims/member services). Use only if instructed for providers. | View source |
| 866-540-8289 | Pharmacy | Medicare | N/A | Participating providers submit pharmacy authorization requests to Care Continuum by phone. - pharmacy prior authorization; Care Continuum delegated pharmacy utilization management vendor | View source |
| 715-787-7340 | Pharmacy | Medicare | N/A | Phone listed on the Medicare pharmacy page for Clinical Pharmacy Intake. - clinical pharmacy intake | View source |
| 866-631-5404 | Prior Authorization, General | All | N/A | Aspirus Health Plan says questions about prior authorizations can be directed to the number on the member ID card or to Member Services; the page provides the Member Services number. - Provider Resources – general provider assistance line for Aspirus Health Plan commercial/group plans | View source |
Fax
8 rows
| Contact | Purpose | Line of Business | Hours | Notes | Source |
|---|---|---|---|---|---|
| 715-787-7439 | Appeals Disputes | Medicare | N/A | Part C organizational determinations, appeals and grievances page – fax contact for Medicare Advantage appeals and grievances | View source |
| 855-931-4858 | Appeals Disputes | Medicare | N/A | Part C organizational determinations, appeals and grievances page – toll-free fax contact for Medicare Advantage appeals and grievances | View source |
| 715-631-7439 | Appeals Disputes | Medicare | N/A | Aspirus Appeal Request Form – fax contact for Medicare Advantage appeals and grievances | View source |
| 763-847-4010 | Appeals Disputes | Commercial | N/A | Claims Adjustment Request Form – fax for claims adjustment requests (claim corrections/appeals for commercial/group plans) | View source |
| 855-931-4857 | Appeals Disputes | Medicare | N/A | Aspirus Appeal Request Form – toll-free fax contact for Medicare Advantage appeals and grievances | View source |
| 715-841-4322 | Pharmacy | Medicare | N/A | Non-participating and MultiPlan providers submit medical injectable drug prior authorization requests to Aspirus Health Plan Clinical Pharmacy Intake by fax. - medical injectable drug prior authorization | View source |
| 866-540-8935 | Pharmacy | Medicare | N/A | Participating providers submit pharmacy authorization requests to Care Continuum by fax. - pharmacy prior authorization; Care Continuum delegated pharmacy utilization management vendor | View source |
| 763-847-4014 | Prior Authorization, Medical Management | All | N/A | Prior authorization requests are submitted to the provider portal when possible; this fax number appears on the Prior Authorization List for the general prior authorization process. | A prior authorization form instructs providers to send completed forms to Medical Management by fax. | View source |
Mailing Addresses
4 rows
| Contact | Purpose | Line of Business | Hours | Notes | Source |
|---|---|---|---|---|---|
| Attn: Appeals and Grievances, Aspirus Health Plan, P.O. Box 51, Minneapolis, MN 55440-9972 | Appeals Disputes | Medicare | N/A | Aspirus Appeal Request Form – mailing address for Medicare Advantage appeals and grievances | View source |
| Customer Services Department, Aspirus Health Plan, Inc., PO Box 1062, Minneapolis, MN 55440 | Claims Submission | Commercial | N/A | Aspirus Inc. Employee Health Benefit Plan SPD – mailing address for claims, appeal requests, review requests, prior authorization, and written inquiries (self-funded employee plan administered by Aspirus Health Plan) | View source |
| Aspirus Health Plan, Attn: Medical Management, PO Box 1890, Southampton, PA 18966 | Medical Management, Claims Submission, Appeals Disputes | All | N/A | A prior authorization form instructs providers to mail completed forms to Medical Management at this address. - Provider Tipsheet – Claims Address for Aspirus Health Plan commercial/group plans paper claims | Claims Adjustment Request Form – mailing address for claims adjustment requests (claim corrections/appeals for commercial/group plans) | View source |
| Aspirus Health Plan, Attn: Pharmacy, P.O. Box 51, Minneapolis, MN 55440-9972 | Pharmacy | Medicare | N/A | Non-participating and MultiPlan providers may mail pharmacy prior authorization requests to this address. - medical injectable drug prior authorization | View source |
2 rows
| Contact | Purpose | Line of Business | Hours | Notes | Source |
|---|---|---|---|---|---|
| cagMA@aspirushealthplan.com | Appeals Disputes | Medicare | N/A | Aspirus Appeal Request Form – email address for submission of Medicare Advantage appeals and grievances | View source |
| customerservice@aspirushealthplan.com | General | All | N/A | Customer service email appears in the Certificate of Coverage, but it is not a provider-facing contact for the requested functions. | View source |
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Sources
Where this data comes from
Every contact in this directory comes from documents the payers publish themselves, such as provider manuals, quick reference guides, and contact pages, and each payer page shows when its contacts were last verified. You can see all of our data sources and how we process them.
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